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Need help.

OMG
I embeded ivory bishop gem into winter imp equipment.



I emailed good game team about this issue twice (my mistake), but there's no feedback yet.

As you know, ivory queen gem is unique so that I cant get it any more.

I asked return my gem or reset ivory queen quest(level8).

What am I supposed to do?

Best Answer

  • SeleneSelene Posts: 1,580
    Accepted Answer
    Hey there. When did you put your ticket in? 

Answers

  • SeleneSelene Posts: 1,580
    Accepted Answer
    Hey there. When did you put your ticket in? 
  • 14:15 (korea local time) yesterday

    I made mistake (embedding wrong gem) at 03:10 10/1/2018


  • 14:15 (korea local time) yesterday

    I made mistake (embedding wrong gem) at 03:10 10/1/2018
  • I wish good game team make prompt response
  • SeleneSelene Posts: 1,580
    I’m afraid you will have to wait a little while before you get a response but you will get one! Support have a lot to catch up on after the Christmas holidays. So I’d say you will need to wait a few weeks I’m afraid. But they will get back to you. Patience is needed. 
  • Few weeks!! Omg. Hm.. 

    As you know, if I embed right gem into equipment, then ivory bishop gem disappears.

    in this case, can I return ivory bishop?
  • SeleneSelene Posts: 1,580
    I don’t know. I don’t know if support will even remove the wrong gem for you. I suggest waiting. 
  • I've got reponse from support that they will return my gem. I really appriciate it and thank to Selene for kind concern.
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