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House Rules

Attention all lords and ladies of the Great Empire!

Hello and welcome to our new forum for the Empire test server.

We would like to take this opportunity to thank you all for your help testing our newest and upcoming features!

To make testing and reporting easier for everyone, please keep the following rules firmly in mind when using the test server:


Please be aware that this test server is established to test new and rebalanced features and is not intended for regular play.

  • Accounts, progress, items, resources and premium currency can be re-set, deleted, or adjusted at any time. Such changes may not be announced.

  • Rubies deleted from your test server account will not be refunded or transferred to your regular account.

  • No items, resources or progress can be transferred to your regular game account or restored should there be a loss of data.

  • As this is not the final or live version of the game, you may experience crashes, hang-ups, lags or more bugs than usual.

Thank you very much for your help and support!

----- FORUM ------

The forum is your main point of information and contact. If you have any questions or issues to report, please use the forum.

  • Communication language in the forum is English

  • If you already see a thread describing your problem, please use that thread instead of creating a new one.

  • If you are unsure if a thread already exists, or are unable to find one, feel free to create a new thread.

  • Be sure to give your thread a proper name which makes the bug as clear as possible so other users can easily find it if they experience the same issues.

  • If creating a new thread, be sure to properly describe your problem with as much detail as possible. To help you, we have added a template below that you can use for reporting.

  • Please be as descriptive and constructive as possible in the forum. The use of inappropriate

----- SUPPORT ------

  • The support will not address any Test Server issues. Please use the forum in case of any bugs. We have a dedicated QA Team that will take care of issues.

  • Please do not ask support to delete your account on the test server. In case your support query is unclear, the risk of accidentally asking for deletion of your main account would be too high. Keep this in mind. You do not need to actively delete your test server account: it will be removed automatically after a period of inactivity.

  • Progress, resource and currency losses on the test server are to be expected and will not be compensated by support.

  • Please refer back to this notice on a regular basis as updates and further information may be provided.

Thank you all once again for your help. The feedback you provide will help us improve the game and enhance your overall Empire experience.
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