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US1 Server Crashed

24 hours ago the US1 server crashed and GGE scrambled to get it back up and running.
There was just one hitch....after the food freeze I noticed that 10k troops had completely vanished.
6k Crossbowmen of the Elite Guard vanished from 1 OP and 4K of the same troops from another OP.
That's no small number of troops to go on a hike into oblivion.
Odd thing is, no defenders or stationed troops were affected.
I won't waste horrors on nomads, you don't use a jackhammer on a broken tooth.
This limits my ability to do the events, with what little tools I have already after the BS nerf.
It also affects both my rewards and the alliance as a whole, since I am one of few active participants in my alliance.
I've contacted support but they have not replied, save the courtesy reply stating they recieved my complaint.
Basically GGE is now holding my game hostage in yet another manner.
Has anyone else suffered losses of troops from their OPs?
There was just one hitch....after the food freeze I noticed that 10k troops had completely vanished.
6k Crossbowmen of the Elite Guard vanished from 1 OP and 4K of the same troops from another OP.
That's no small number of troops to go on a hike into oblivion.
Odd thing is, no defenders or stationed troops were affected.
I won't waste horrors on nomads, you don't use a jackhammer on a broken tooth.
This limits my ability to do the events, with what little tools I have already after the BS nerf.
It also affects both my rewards and the alliance as a whole, since I am one of few active participants in my alliance.
I've contacted support but they have not replied, save the courtesy reply stating they recieved my complaint.
Basically GGE is now holding my game hostage in yet another manner.
Has anyone else suffered losses of troops from their OPs?
Be Yourself ~ Everyone Else Is Already Taken!
1
Comments
If GGE can run sales all weekend, they sure as hell can run support for problems too.
As for the compensations being fine...
GGE's instant fix is to dump a bunch of veterans into your main, which usually starves out everything else there.
It's not a proper compensation!
The troops I lost are what I want, not veterans, which eat more than what I was using.
I think that Support should find a way to roll back the game on the server, to return the exact troops lost.
It's been done in other games, so it IS possible here as well.
Also, the events running this weekend offer tons of silver and gold Blacksmith coin rewards.
GGE SHOULD compensate with Generous Silver & Gold Blacksmith coins for those of us who lost all of our attackers.
We should not have to buy more attackers to finish the events, especially when we cannot because GGE's "updates" have got us all running on fumes as it is.
I am not the only one this happened to and this problem is not simply going to vanish like my troops.
When is GGE going to do the right thing?
I could very well be wrong too, but Saturday to Tuesday is 3 days, or so I thought.