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Lost decoration

13

Comments

  • benjohn (GB1)benjohn (GB1) GB1 Posts: 6
    good afternoon

    not sure if this has been a glitch or not but some of us have lost all of our po items from storage.

    any ideas please

    BJ
  • Seems its not a local issue , lost enough 600 plus PO"s to fill btwo castles , and I paid good cash for them , not happy here ?
  • Same Same ... not a happy camper
  • Its a game wide issue it seems , not happy at all here
  • This has already been reported to the necessary people as an in-game emergency.

    From what we can tell, this bug is linked to the Berimond event. Anyone who had joined Berimond has found not only their decorations, but also any buildings (such as relic bakeries and military districts) gone as well, anyone who did not join berimond has not been affected.

    I'm afraid I don't know much more on the subject than that, and everything that we as moderators can do has been done.

    ~Thanatos
    Thanks for the update - do you happen to know if 'an in-game emergency' means that someone will be trying to fix this today? All too often it seems that bugs are kicked into the long grass over weekends...
  • I can't count my loss in coins ... it's tens of millions of coins   :(
    I lost at least 2.500.000 - 5.000.000 in rubies... :-(
  • This has already been reported to the necessary people as an in-game emergency.

    From what we can tell, this bug is linked to the Berimond event. Anyone who had joined Berimond has found not only their decorations, but also any buildings (such as relic bakeries and military districts) gone as well, anyone who did not join berimond has not been affected.

    I'm afraid I don't know much more on the subject than that, and everything that we as moderators can do has been done.

    ~Thanatos
    Thanks for your explanation ... but I will be pleased when GGE gives me back my decorations .. because, as I said before, I have a wealth of decorations

    At least 38 Godness of Nature with around a 700 of public order, not to mention those hundreds of Fusion sources in stock, and hundreds of "normal" event decorations above 320, as wel as one military district.  
  • This has already been reported to the necessary people as an in-game emergency.

    From what we can tell, this bug is linked to the Berimond event. Anyone who had joined Berimond has found not only their decorations, but also any buildings (such as relic bakeries and military districts) gone as well, anyone who did not join berimond has not been affected.

    I'm afraid I don't know much more on the subject than that, and everything that we as moderators can do has been done.

    ~Thanatos

    Thanks for info was going to raise a ticket but message on support screen when you get to do a ticket ! have also posted in bugwatch - there are 5/6 different threads on this can you merge them please ?

    dandelion1958 @ en 1

    Am still playing 8 years on ! - hi lvl 800 on new yrs eve (2017/18) !

    Leading the Targaryens - PS interested in joining - PM any officer in Game :-)
    taking a more relaxed role:-)
    PS in top200 on uk 1 never botted or used a VPN - that's why it took 5 yrs to get to leg 800
  • jonker (SKN1)jonker (SKN1) SKN1 Posts: 29
    When you fix this problem I hope that you don't just put the deleted decos back in storage. I bought 7 1000 decos and 1 reward deco. I had 93 1000 decos in storage plus many many other decos, sadly I haven't written them all down. It's sad that your customers need to write down everything they have in every storage and keep it up to date because of rappy programmers and testers.
    jonker @ skn 1
  • Malatar (US1)Malatar (US1) US1 Posts: 3
    This loss of all Deco items in storage (mainly Fusion) is really a kick in the ---. Couple this with the fact that I know am going to have to spend more dollars to compete with the new buildings/troop formats coming out may just be the catalyst that pushes me away from this game to another. GGE, bring 'em back or .....
    Malatar @ usa 1
  • DON VICENZO (RO1)DON VICENZO (RO1) RO1 Posts: 116
    Same 
    DON VICENZO @ ro 1
  • if past perforance is any indication gge will do nothing other then say they are aware and working on it
  • benjohn (GB1)benjohn (GB1) GB1 Posts: 6
    i have since found out it is a GGE issue and will be sorted Monday, not sure how they will sort it or how it will be known who has lost what but we see i guess.
  • AWC  (US1)AWC (US1) US1 Posts: 335
    Nice work asshats, GGE really wants everyone to go play some other game and be done with them. 


    "Towards thee I roll, thou all-destroying but unconquering whale; to the last I grapple with thee; from hell’s heart I stab at thee; for hate’s sake I spit my last breath at thee. Sink all coffins and all hearses to one common pool! and since neither can be mine, let me then tow to pieces, while still chasing thee, though tied to thee, thou damned whale! Thus, I give up the spear!"
    - Moby Dick, Herman Melville

    http://classiclit.about.com/od/mobyd...mobydickqu.htm
  • Osiris (GB1)Osiris (GB1) GB1 Posts: 304
    I have been informed it is only happening to people who were in Beri.  Not that it is any comfort!
    Osiris @ en 1
  • Twaitsy (GB1)Twaitsy (GB1) GB1 Posts: 419
    This happened to me nearly two months ago. I contacted support who took nearly a month to reply and they said they would replace all my old decorations but it might take a few weeks. I am still waiting.

    Then I look today and it's been emptied again! I haven't even got the last lot back yet.
    Twaitsy
  • Poseidon X AngelPoseidon X Angel Moderator Posts: 1,459
    Hello everybody!

    The already described phenomenon with the missing decorations and associated materials has been examined and will be remedied in the course of tomorrow, since the effort is unfortunately very high and we have to fall back on the entire game team.

    We regret not being able to offer a positive feedback for an immediate solution at the current time and we will keep you posted tomorrow.

    Thank you all for your patience,

    - Your Empire Team
  • Crickets....

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