New bug and ...

There is a new bug. It is not possible to buy Village tokens in a nomad shop. It happened last night. I'm not talking about limited shopping ... shopping is impossible at all

Also, I want to remind GGE
The Phoenix Knight Commander we won in the event Festival Festival (as a prize for the 5000 points) is incomplete. Missing 1 gem and helmet.  Just do not forget it

I'll give  to You   :)  and  <3   ....   or    >:)
The choice is yours. Everyone will get what he deserves.     
 o:)    :D

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Comments

  • Crom CruachCrom Cruach Posts: 1,026Community Manager
    The compensation for the items is currently underway. You will receive them shortly. As to the bug, it is best to report this to Customer Support.
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  • Becca (NL1)Becca (NL1) Posts: 13NL1
    Eh un unexpected update? How long will the game be off? And why is there no announcement on what is actually done?
  • pit bull (GB1)pit bull (GB1) Posts: 16GB1
    good question becca
  • BIGTtheMULLER (INT1)BIGTtheMULLER (INT1) Posts: 2,099INT1
    Germany were notified but the rest of the world are not worth telling
    BIGTtheMULLER @ WWW 1
  • Sttela (INT1)Sttela (INT1) Posts: 46INT1
    Crom Cruach, I regularly inform technical support of problems ... but for some time back, I am writing similar information here. I think it's good that people know what's going on.
    So I will continue
    I'll give  to You   :)  and  <3   ....   or    >:)
    The choice is yours. Everyone will get what he deserves.     
     o:)    :D

  • Simpsons (FR1)Simpsons (FR1) Posts: 22FR1
    Regarding the gem and helmet, personally I received an additionnal armor (which is totally useless) but no helmet and no gem ... 

    Am I the only one ?? 


    Joueur présent sur jeux.fr :)
  • Sttela (INT1)Sttela (INT1) Posts: 46INT1
    No... you're not the only one. Comander we won at the Spring Nights Festival (second round) were not complete. 2 hours after this post, we got the missing equipment
    I'll give  to You   :)  and  <3   ....   or    >:)
    The choice is yours. Everyone will get what he deserves.     
     o:)    :D

  • Simpsons (FR1)Simpsons (FR1) Posts: 22FR1
    Even after the post on forum saying that the compensation is over and everybody received what was missing .. I received a 3rd armor but not helmet and no gem

    This is what I mean 

    I don't care about a 3rd armor ... 

    I refreshed many times my game and nothing changed 
    Joueur présent sur jeux.fr :)
  • Muffins 2.0 (ASIA1)Muffins 2.0 (ASIA1) Posts: 2,941ASIA1
    Even after the post on forum saying that the compensation is over and everybody received what was missing .. I received a 3rd armor but not helmet and no gem

    This is what I mean 

    I don't care about a 3rd armor ... 

    I refreshed many times my game and nothing changed 
    maybe you will get a 4th armor, better 
    ] - asia 1 / Second player on power -   - 2.8m power - Oct. 04. 2019 

     I'm a ghost, but i'm still here.
     To be continued....

  • I got nothing, I'm still missing the hero. I even reported it to support they didn't even acknowledge receiving my message.
  • Sttela (INT1)Sttela (INT1) Posts: 46INT1
    I know that errors are possible ... but ... there are too many mistakes lately. In my last post, I talked about respecting us players, here we spend our time, effort, and even money.
    Also, I said: There are too many mistakes and disrespect, so I will not buy rubies in the future ... because nobody appreciates all of these items that I listed.
    I mean it quite seriously.

    It seems that the Beer Fest started earlier this year  lol lol lol
    I'll give  to You   :)  and  <3   ....   or    >:)
    The choice is yours. Everyone will get what he deserves.     
     o:)    :D

  • Crom CruachCrom Cruach Posts: 1,026Community Manager
    It seems that the Beer Fest started earlier this year  lol lol lol
    Beer Fest? Where? Don't keep this a secret, please!

    Yesterday there was an unannounced downtime for about ten minutes. We needed to provide some more memory for the servers and this necessitated an immediate downtime. We didn't have enough warning to prepare a proper statement.  

    We will try to ensure that we get announcements out before the downtime where possible next time.
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  • Sttela (INT1)Sttela (INT1) Posts: 46INT1
    I do not know with certainty whether Beer Fest started ... but there were too many peas and I thought that everyone from GGE was on some Beer Fest.    >:)

    But ... that you do not say: Stella just criticizes. There was a good bug for me. Last night  the food production in all my castles was 4 K higher and my soldiers did not eat ... or ... and my army was at Beer Fest also.   
    All the food remained intact in all my storehousi. It lasted up to 11 hours this morning
    I love such bugs. Give me a replay this bug, please ... let it last at least half a year or a year    o:)
    I'll give  to You   :)  and  <3   ....   or    >:)
    The choice is yours. Everyone will get what he deserves.     
     o:)    :D

  • MaxMaxon (US1)MaxMaxon (US1) Posts: 104US1
    Here's another new bug that I just noticed. My apologies in advance if I should really be starting a new thread.

    Some of my level 30 granaries that have 100 percent food production were suddenly demoted to level 20, while three food production buildings at 10, 13 and 17 percent production were promoted to level 30. It is if I never upgraded my top food production buildings but instead got switched around. Only see it happening in my ops. All main castles unaffected...for now. And I did not get a relic greenhouse at all. 

    Ticket sent for all the good that will do. 

    You want to know what is going on at support? Oh, yeah. Send an email to xyzxyz and then have them tell you an email address to ask for a phone number so you can get an address for international mail to Mars. Once Elon Musk finally lands on Mars they'll tell you where to go in the Andromeda Galaxy to ask extraterrestrial intelligence what GGE support is truly doing because nobody on Earth knows what they do. The logic here is that we can't ever know what they do because they don't do anything! - dliu3

  • my granaries decided to make the level 9 and 8 produce 100% instead of the level 21 and 20 ones I have that were 100% before the bugs started 
    overlord90098 @ en 1
    Level 70 non ruby-buyer 
    General of DEFA1
    RIP Rulermichael1 


    Okay, listen, we should get our stories straight, alright? If anyone asks -- and no one's gonna ask, don't worry -- but if anyone asks, tell them as far as you know, the last time you checked, everyone looked pretty much alive. Alright? Not dead.

    Nobody is going to space, mate!
    Marie Curie invented the theory of radioactivity, the treatment of radioactivity, and dying of radioactivity. In Victorian England, a commoner was not allowed to look directly at the Queen, due to a belief at the time that the poor had the ability to steal thoughts. Science now believes that less than 4% of poor people are able to do this.

    "Starting now, if I'm honest, to wonder if you're doing all this screen-breaking on purpose. Beginning to actually take it personally. You know what I mean? Like, it's like an insult to me.""Ohh...! There goes another one. There goes another one. They're not inexpensive. I'd just like to point that out. Um, it seems... unfair, y'know, smashing screens. You could give them to people. Instead of smashing them, unscrew them and, and give them to like a homeless person, I don't know what a homeless person would do, but uh, you get my point. It just seems... and you can't unscrew them either, they're bolted in, but... auh, just stop it!!"
    "No, seriously. Do come back. Come back, please."
    "Okay, I've decided not to kill you. IF you come back."
    "Aw. Just thinking back to the old days when we were friends. Good old friends. Not enemies. And I'd say something like 'come back', and you'd be like 'no problem!' And you'd come back. What happened to those days?"
    "Can't help but notice you're not coming back. Which is disappointing."
    "Oo! I've got an idea!"
    "YES YES! IN YOUR FACE! I GOT YO-ah, nope."
    "Fine. Let the games begin."
  • Wasso (INT3)Wasso (INT3) Posts: 2,065INT3
    edited 09.05.2019
    After reading this I checked mine.  No % showing above when clicking on any of them.  From the details screen the ones without build items are showing -1 work load and -4 food per hour.  Those with food production build items, are showing 4 LESS than the build item set in it.  Those with the level 10 Base Food build item show -7.  

    Clearly, this is a display issue, as the food production amounts show normal at the top of the screen.



    Didn't notice it due to grinding Samis all day......
    Good night.
    Sleep well.
    I'll most likely kill you in the morning.



  • Crom CruachCrom Cruach Posts: 1,026Community Manager
    ... or ... and my army was at Beer Fest also.   

    It seems everyone is at this fest but me, that's just not fair!

    overlord90098 (GB1) said:
    my granaries decided to make the level 9 and 8 produce 100% instead of the level 21 and 20 ones I have that were 100% before the bugs started 
    We have been looking into the over production of food and we are hoping to have a fix in place soon. I'll keep everyone posted here once a fix is ready to roll. 

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  • Thorten (US1)Thorten (US1) Posts: 99US1
    granaries have been torched for days. has effected many players.  when it happens I am short anywhere from 3 to 5 K food hour per castle.     NO idea what causes it.   can even happen when you are offline.  of course I filed a ticket ...... and 
    Thorten @ usa 1
  • New bug in Outer Realms

    I have 2 Keep... LOL



    NoblemanARNOLD @ WWW 2
  • Wasso (INT3)Wasso (INT3) Posts: 2,065INT3
    edited 10.05.2019
    New bug in Outer Realms

    I have 2 Keep... LOL



    2 Keeps, a Dwelling inside of the Defense Workshop, other overlapping buildings.  Now THIS is a Quality Update! 






    But really, is anyone surprised?  I didn't think so...……..
    Good night.
    Sleep well.
    I'll most likely kill you in the morning.



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