BUGWATCH: Q&A [English] - Found a bug? Tell me about it!

mjkern20207 (US1) · 02.03.2019

Foreign castles. The game states that the FCs are automatically generated and fit your level (the level of of the attacker). The issue is I am getting MAYBE 400 troop castles 98% of the time. I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC. There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time. If I had to do so 50% of the time, maybe I would buy that bolonga.

Before the FCs would attack back and folks would interact with an actual player. That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.

grampydragon (US1) · 04.03.2019

what ever was done with html5 its messed up grafixs big time and nastly lag now. either undo it or fix it and like soon not next year.

Asmodeus (NL1) · 04.03.2019

There is a major bug with the html5 version of the game.
One of my alliances mates was getting attacked, he was logged into the game using the html5 version, he didn't see the attack.
I was on the flash version and I was able to see the attack, after he logged on to the flash version he could also see the attack

As you can see this is clearly a game breaking bug and I would hate to see the flash version go unsupported in 2 days.

BM Neroxnex · 04.03.2019

For HTML5 related issues, please utilize the threads below over this one. Thanks!

https://community.goodgamestudios.com/empire/en/discussion/361197/html5-switch-faq

https://community.goodgamestudios.com/empire/en/discussion/361209/discussion-thread-html5-switch

Rainbow Brite · 12.03.2019

mjkern20207 (US1) said:

Foreign castles. The game states that the FCs are automatically generated and fit your level (the level of of the attacker). The issue is I am getting MAYBE 400 troop castles 98% of the time. I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC. There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time. If I had to do so 50% of the time, maybe I would buy that bolonga.

Before the FCs would attack back and folks would interact with an actual player. That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.

Hey mj,

Would you be able to shoot me a direct message next time this event is running/when it happens to you again? Then I can jump into your account, gather the co-ordinates of these under-powered FC's and hopefully reset those for you or bug it if its a recurring issue

Can't be having out players under-challenged can we! Haha!

Thanks a bunch!!

Rainbow Brite

Rainbow Brite · 12.03.2019

grampydragon (US1) said:

what ever was done with html5 its messed up grafixs big time and nastly lag now. either undo it or fix it and like soon not next year.

Hey dragon,
Sorry you're having performance issues

We cannot 'undo' it unfortunately as the creators of flash have stopped working on it now, so the switch is essentially inevitable. Performance issues can be down to many things including but not limited to;
- The browser you're using - try different ones or make sure your browser is up to date.
- The PC you are using - if using an old PC, the components might not be able to handle Empire as smoothly as other more up-to-date/renovated machines.
- Programs - are you running a hefty amount of programs at once when playing Empire? do you have another game running simultaneously? do you have a lot of internet tabs open? Is there a program running in the background that takes up a lot of RAM on your PC? Starting the task manager and ending these docile processes, or checking the bottom right of your task bar for running program icons and exiting those could help.

I hope some of these suggestions help! But I will keep an eye on performance complaints to see if theres anything we can do on our side in the future.

Thanks for the feedback!

Rainbow Brite

Rainbow Brite · 12.03.2019

John Snow (NL1) said:

There is a major bug with the html5 version of the game.
One of my alliances mates was getting attacked, he was logged into the game using the html5 version, he didn't see the attack.
I was on the flash version and I was able to see the attack, after he logged on to the flash version he could also see the attack

As you can see this is clearly a game breaking bug and I would hate to see the flash version go unsupported in 2 days.

Hey John,

Can you tell me the alliance members name please?

Rainbow Brite

bernhardt (US1) · 12.03.2019

Rainbow Brite said:

mjkern20207 (US1) said:

Foreign castles. The game states that the FCs are automatically generated and fit your level (the level of of the attacker). The issue is I am getting MAYBE 400 troop castles 98% of the time. I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC. There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time. If I had to do so 50% of the time, maybe I would buy that bolonga.

Before the FCs would attack back and folks would interact with an actual player. That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.

Hey mj,

Would you be able to shoot me a direct message next time this event is running/when it happens to you again? Then I can jump into your account, gather the co-ordinates of these under-powered FC's and hopefully reset those for you or bug it if its a recurring issue Can't be having out players under-challenged can we! Haha!

Thanks a bunch!!

Rainbow Brite

@Rainbow Brite

Getting fl/bc with these low numbers is pretty much an everybody(lvl 70+) problem that from what I can tell is also MP independent.

bernhardt (US1) · 13.03.2019

LTPE tent shows BC and FI back to back. Schedule says there's a nomads in between.

Rainbow Brite · 15.03.2019

bernhardt (US1) said:

LTPE tent shows BC and FI back to back. Schedule says there's a nomads in between.

Hey I can see the Nomads event running now, does this show for you?

Rainbow Brite

bernhardt (US1) · 16.03.2019

@Rainbow Brite

Can see the current nomad, but not the one that's scheduled for between the bc and fl.

Screenshot of what I mean: http://prntscr.com/myhxhi

the icons should be nomads - bc - nomads not nomads - bc - fi

It had this problem last ltpe also. The events ran as published in the schedule of events, not as shown in the ltpe tent, so when it happened this time, I thought I'd bring it up.

juggernaut34 (AU1) · 16.03.2019

Image: https://us.v-cdn.net/6025127/uploads/editor/zm/es3i3tqy4tph.png

Hey Rainbowbrite,

I have just logged on to GGE. The Foreign Lords pm came up in my inbox, and the camps have shown up. But the tent has still not shown up? I have logged out and logged back in, cleared cache and restarted it, but nothing changes.

Thanks for your time,
juggernaut34 AU1

TurtleHunter (AU1) · 18.03.2019

Just another bug @Rainbow Brite Emerald trial rewards are not being granted for hitting the required standards for 2-6 points. E.g. I hit a 6k and killed 80% of troops, gained well over 10k glory and didn't earn a single reward. I have been sitting on 814 for about 2 days now and it hasn't changed whatsoever

Little Fury (INT1) · 18.03.2019

TurtleHunter (AU1)

Pretty sure it says you have to DEFEAT the foreign lords to get points...

ronaldo (GB1) · 18.03.2019

i dont seem to be able to transfer wooden mantlets or ladders when stationing troops between castles and outposts. will only allow movement of ruby tools or event bonus tools ie glory flags

BM Fujiwara · 19.03.2019

ronaldo (GB1) said:

i dont seem to be able to transfer wooden mantlets or ladders when stationing troops between castles and outposts. will only allow movement of ruby tools or event bonus tools ie glory flags

Make sure you scroll all the way down. There are some strange tool order issues at the moment.

Rainbow Brite · 21.03.2019

Noach. (NL1) said:

So i just made a new account named Noach because i thought my original account was deleted since i wasn't active for a long time. I bought 15 dollar worth of rubbies + 10 dollar for calling. After that i got a mission, i needed to sign in with facebook... Then i got a message that that account was already in use. Next time i clicked login with facebook i got back my original account.. I tried to went back on my new account i bought 15 dollar worth of rubies on but couldn't login. When i searched up my name on my original account i saw another players castle.. Maybe its on another server but i don't think so... I Want to get my money refunded because it's all gone.

This is a customer service issue; please refer to the customer service portal for payment related information.

Rainbow Brite

Dikkie_Dik (NL1) · 22.03.2019

Here you go

,

https://prnt.sc/n181j6
https://prnt.sc/n181tg

I know the commanders are not visible unless you scroll down (commanders go up, gge logic). But why that white line which dissapears when there are 21 commanders again, so 2 send away ? It feels like this is a bug.

Edit: ''scroll down'': commander list becomes a scroll list to pick the right commander

Greetingz

Aloq (SKN1) · 22.03.2019

The popup-survey about translation in the game, that pop up when logging on, isn't possible to send in. I get a ip-address failure when trying to send in the survey. I guess the address isn't correct.

BUGWATCH: Q&A [English] - Found a bug? Tell me about it!

Comments

Leave a Comment