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BUGWATCH: Q&A [English] - Found a bug? Tell me about it!

138

Comments

  • edited 03.02.2019
    Another glitch with the Kingdom's League, this one with the rewards. In the rewards menu in rankings, it shows that I should currently be at the level of a 515 P.O. Goddess and 3 tier 11 catalysts, but outside under "Current Rewards" it shows one at 480 P.0. and two catalysts, which is the tier below me.



    ~Currently a Member
    of The War Kings
  • minor issue, in kingdom's league info tab> Kingdom's league rewards> season end rewards: one time ranking is misspelled as 'tanking'- I do play a tank game, but i'm pretty sure that this is a mistype, as 'R' is next to 'T'.
    I change my signature too often...
  • Hello Everyone!

    I am Rainbow Brite; a bug huntress for the glorious 'Goodgame: Empire'! Some of you may remember me on the forums from quite some time ago now, well, now I am back and ready to try to help you guys with any issues you may be having from a bug-perspective! So quickly before you post anything, please read below: 

    The intention of this thread is to help you, the players, by answering questions, having discussions and also verifying potential bugs or problems you may be experiencing.
    I will communicate relevant information directly to you guys as and when I receive the information myself via this thread.
    This thread is intended for English-speaking players, however if you want to post your problem here in English from another server, that is no problem at all! 

    I want you guys to feel like you can discuss freely about Empire in this thread, however, this thread will not tolerate abuse towards other players/forum users nor towards Goodgame Studios employees and moderators. Should there be any abuse of this kind seen in this thread, the user responsible should be prepared for a possible ban on their account.

    Apart from that, have fun! Enjoy Empire! And get in touch if I can be of help to you! 

    - Rainbow Brite
    So i just made a new account named Noach because i thought my original account was deleted since i wasn't active for a long time. I bought 15 dollar worth of rubbies + 10 dollar for calling. After that i got a mission, i needed to sign in with facebook... Then i got a message that that account was already in use. Next time i clicked login with facebook i got back my original account.. I tried to went back on my new account i bought 15 dollar worth of rubies on but couldn't login. When i searched up my name on my original account i saw another players castle.. Maybe its on another server but i don't think so... I Want to get my money refunded because it's all gone.
  • _R11G_ (US1)_R11G_ (US1) Posts: 75US1
    The Berimond watchtowers are changing setup. I spy on the watchtower and then send an attack right after but between that period of time, the tower has changed to a different setup.
  • I'm having a problem with Ice Championship reward points as in they have not changed since the bc started. I am still at the start of page 19 and have hit at least 10 bc and defeated them all.
    Hey Carole, 

    Did this problem continue or did it turn out to be a lag? If it didn't resolve itself or reward you correctly I will investigate this further.

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • why is the gallantry rankings not working i have dropped a level and lost my loot bonus cant see a reason if i am in top 100 and everyone looses 7 % and i have over the 95 k mark how do i drop  out of top 100 and it shows i have more than enough for the title ?

    Hi Indy, 

    I am not sure if I am understanding the issue, I checked your account and yes it appears you dropped a title, the more people compete and gain points then the more they are going to advance, it just appears this time you were unlucky and dropped out of the top 100? If I have got this wrong, feel free to send me a direct message with as many details as possible so I can check this with better understanding. 

    - Rainbow Brite 
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • My shapeshifters have been bugged for about 7 months CAN SOMEONE FINALLY HELP ME WITH MY ISSUE ITS INFURIATING
    What is the issue with your shapshifters? I will try to help as best I can!

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • Rainbow BriteRainbow Brite Posts: 49Bugwatch
    edited 07.02.2019
    Payout timer in the kingdom League doesn't roll over to 24hrs once it reaches zero.  It just reads zero until you logout and back in again, at which point it reads what it should.  Using Chrome.

    @Rainbow Brite  Hate to tell you this, but it would appear that you should monitor this 24/7 and make what we report a priority since there are so many bugs, many of which have been around for a long time.  GGE should concentrate on qualtiy of updates, not quantity.  I know it's not your fault, but maybe you should show the powers that be the bug list.  We as users should not be able to find a bug in every update in less than 24hrs(I'm being generous on 24hrs).  Very bad Quality Control.
    Hi Bernhardt,

    Just tried to reproduce this problem and can't seem to get the same problem, is this still going on for you? I understand your frustration but player posts on forums cannot be monitored 24/7 as I am sure you understand. Bugs are frustrating, and I agree that the quality of the product is of the up-most importance. I assure you the QA department is doing everything in their capability to catch everything during the testing phase, but sometimes due to the scope of the game, unfortunately things do slip through onto the live product. If bugs appear, the first point of call is the customer service department, then the patterns/volumes/severity of complaints and issues can be identified and put forward to us for further investigation. On the forums however, this level of bug compilation unfortunately just cannot be done. :(

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • The text which is meant to correlate with the new Kingdoms Leauge on the BC page seems to be overlapping. It's not the biggest deal for usability but others in my alliance have mentioned that it bothered them.

    http://prntscr.com/mb9i60

    Thanks for the help @Rainbow Brite
    Hey Cruises, 

    This issue should be fixed with the next update, thanks for the polite message! 

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • Rainbow BriteRainbow Brite Posts: 49Bugwatch
    edited 07.02.2019
    Hey Rainbow Brite,

    Whenever I go to my bookmarks menu, this is all that stays that. I left it there for an hour, and it didn't change. 

    Please fix and thanks for your time,

    Cheers,
    Xenomorph34

    Hey Xenomorph,

    Just had a peek into your account and cannot see this issue anymore, was it a cache issue in the end or does it happen randomly? 

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • @Rainbow Brite shapeshifters Insignia shop not resetting - shows goddess of nature sold out - bought 1 2 events ago but still not available ?
    dandelion1958 @ en 1

    Am still playing 6 years on ! - hi lvl 800 on new yrs eve (2017/18) !

    Leading the Targaryens - PS interested in joining - PM any officer in Game :-)

    PS in top200 on uk 1 never botted or used a VPN - that's why it took 5 yrs to get to leg 800
  • @Rainbow Brite shapeshifters Insignia shop not resetting - shows goddess of nature sold out - bought 1 2 events ago but still not available ?
    Hi there,

    I am going to take a look at this right now! Bear with me. 

    Thanks again!

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • @Rainbow Brite shapeshifters Insignia shop not resetting - shows goddess of nature sold out - bought 1 2 events ago but still not available ?
    Hi there,

    I am going to take a look at this right now! Bear with me. 

    Thanks again!

    - Rainbow Brite
    new SS event today and still showing sold out - any info?
    dandelion1958 @ en 1

    Am still playing 6 years on ! - hi lvl 800 on new yrs eve (2017/18) !

    Leading the Targaryens - PS interested in joining - PM any officer in Game :-)

    PS in top200 on uk 1 never botted or used a VPN - that's why it took 5 yrs to get to leg 800
  • I have had a few cultist towers return no battle, even when I have not hit one all day.

    Today the tower at 563:664 gave me this error twice today, even after spying it:



    I hit another tower with no problems.

    This has happened a few times before, a couple of times I have missed the daily tasks because I have launched one attack before logging off and failed to complete the task due to no battle.


    lola-bailey @ en 1
  • sboy777 (US1)sboy777 (US1) Posts: 109US1
    whats up with the lag,, us1.. 2-5 second lag on every click last two days. 

    getting annoying.
    thanks
    smalls
    sboy777 @ usa 1
  • benjames (AU1)benjames (AU1) Posts: 213AU1
    Encampment lvl 7, 21 comms. 

    WRONG




    It was fine till about 30 min ago lol. I went to send out 2 hits with 2 comms i got and there was only 1.....confused AF 

    Benjames--><--Semajneb



    Aspire to inspire before you expire
  • Current Nobility contest on Int3 is defeat targets for Shady Lady for the next 20 hrs, except the Shady lady ended about 8 hrs ago just before  this contest started......
    marinerecon1 @ usa 1
  • @Rainbow Brite
    @Rainbow Brite shapeshifters Insignia shop not resetting - shows goddess of nature sold out - bought 1 2 events ago but still not available ?
    Hi there,

    I am going to take a look at this right now! Bear with me. 

    Thanks again!

    - Rainbow Brite
    third event since i bought one still showing sold out - and no castellian set yet ?
    dandelion1958 @ en 1

    Am still playing 6 years on ! - hi lvl 800 on new yrs eve (2017/18) !

    Leading the Targaryens - PS interested in joining - PM any officer in Game :-)

    PS in top200 on uk 1 never botted or used a VPN - that's why it took 5 yrs to get to leg 800
  • @Rainbow Brite
    @Rainbow Brite shapeshifters Insignia shop not resetting - shows goddess of nature sold out - bought 1 2 events ago but still not available ?
    Hi there,

    I am going to take a look at this right now! Bear with me. 

    Thanks again!

    - Rainbow Brite
    third event since i bought one still showing sold out - and no castellian set yet ?
    Hi dandelion, 

    So, it turns out the bug is in the tooltip, this deco and EQ sets will not be available ever again, it's the tooltip telling you they will be that is the bug. I understand the annoyance from this issue, trust me! :'( 

    Sorry to be the bearer of bad news,

    - Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • Apologies if this has been logged before, as I didnt play the last 2 FL or BC events


    It seems like once I exile dethrone an FL, it wont hold its spy report. They tend to disappear 5-10 mins after being spied. Its only happening to FLs that I've dethroned. As far as I can tell, the FL doesnt actually respawn. 

    Its annoying having to spy them all again 
    STEVIEBEANZ @ en 1
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