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New made account gone

So i just made a new account named Noach because i thought my original account was deleted since i wasn't active for a long time. I bought 15 dollar worth of rubbies + 10 dollar for calling. After that i got a mission, i needed to sign in with facebook... Then i got a message that that account was already in use. Next time i clicked login with facebook i got back my original account.. I tried to went back on my new account i bought 15 dollar worth of rubies on but couldn't login. When i searched up my name on my original account i saw another players castle.. Maybe its on another server but i don't think so... I Want to get my money refunded because it's all gone.

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