Home English (UK) Technical Assistance

Join the official Goodgame Discord today!


Are you looking for a community of like-minded gamers to discuss your favorite games with? Look no further than the GoodGame Empire Family Discord Server!


Our server is the perfect place to connect with other gamers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.


And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.


So what are you waiting for? Join the GoodGame Empire Family Discord Server today and start connecting with fellow warriors from all over the world. Just head to https://discord.gg/goodgamestudios to join the fun!

Bugwatch Thread - 14/06/2018

28

Comments

  • I use https://empire.goodgamestudios.com/ to play.
    And I should complain that the support is very weak too.
    They never reply properly.
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • I want to buy rubies but...
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • Hi @Frozenvirus (IN1),

    Could you please direct message me with your username and server?

    Sadly the idea of an account being "hacked" just simply isn't something that can happen, personally I blame films and TV shows for dramatizing the idea of "hacking" things so much. Intrusion onto accounts comes either from inadequately chosen passwords of through impropriety with issues such as account sharing.

    I'm sure that you have been following our terms and conditions to the letter and obviously fall into the former category so it is imperative that your chosen password follows some simple rules when choosing a password: 
    - Should not be your birthday or similar personal details (phone number, account name).
    - Should not be too simple or easy to guess. Passwords like 12345 or ABCDE are usually among the first ones tested when trying to gain access to an account.
    - Should not use any publicly available information about yourself.
    - Should not be a password you have previously used.
    - Should consist of randomly chosen characters and numbers.

    But yeah, besides that, PM me your info so I can look into your bug!

    Thanks in advance!
    “People don’t think it be like it be, but it do.”
  • Frozenvirus (IN1)Frozenvirus (IN1) Posts: 33
    edited 15.06.2018
    REDACTED  :#

    (- Manta)
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • Please tell me you did not just post your password on the forums @Frozenvirus (IN1)? Please never post your password anywhere, in game, on the forums ect! To keep your account secure this needs to be a closely guarded secret. 

    Redacted for your own benefit, sure you don't want another account hack incident! 

    - Manta
    “People don’t think it be like it be, but it do.”
  • It was my password ! Not my current password !
    I wonder how GGS recruited you...
    You even don't know simple Grammar.
     :/  :p:o:D
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • Manta I am unable to access the world map.
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • Server-   IN1
    Username- Frozenvirus
    A proud member of Warlords Alliance.
    I want Revolution on the server ! ;):D:p
  • Wiglema (NL1)Wiglema (NL1) NL1 Posts: 928
    @Manta Birostris
    A quick update.
    The public order problem only shows up hours after a Colossus has been placed and it only corrects itself hours after a Colossus has been removed. Quickly placing and removing a Colossus has no ill effects.
    Last night I moved all my Colossus-type decorations into storage and this morning the food production in all my castles was finally correct again.
    Wiglema (NL1)
  • VenomЖ (US1)VenomЖ (US1) US1 Posts: 110
    edited 15.06.2018
    Server-   IN1
    Username- Frozenvirus


    I need your password so I can look.


    Edit: Please don't take this seriously. Manta can look without it :)

  • Shares (AU1)Shares (AU1) AU1 Posts: 575
    seem to be a few random weird things happening..I went to beri..showed 2373 troops before resetting to correct 912 troops.. it also shows 20 troops in hospital with 3 slots available but wont let me use them...if I relog it briefly shows no troops in hosp[ital (and no building underway but that could be lag)..


    amd another member has this  "anyone having trouble going castle to world icon showing full loads everthing.  seems to be everwhere but green"
    Shares @ au 1
  • Stevemass (GB1)Stevemass (GB1) GB1 Posts: 319
    Manta 

    I seem to be stuck in my main castle it will not let me go to the main map or outer locations I will soon run out of food if I can't loot can you help ASAP please .
    Stevemass @ en 1
  • Stevemass (GB1)Stevemass (GB1) GB1 Posts: 319
    just tried another browser and it seem to be working ok now 
    Stevemass @ en 1
  • Manta BirostrisManta Birostris Bugwatch Posts: 175
    edited 15.06.2018
    Hi guys @Stevemass (GB1), @Frozenvirus (IN1), @Shares (AU1)

    Faulty offer causing a whole bunch of weird visual glitches and messing up the world map. Offer has now been removed, thanks for bringing it up!

    - Manta
    “People don’t think it be like it be, but it do.”
  • @Manta Birostris
    A quick update.
    The public order problem only shows up hours after a Colossus has been placed and it only corrects itself hours after a Colossus has been removed. Quickly placing and removing a Colossus has no ill effects.
    Last night I moved all my Colossus-type decorations into storage and this morning the food production in all my castles was finally correct again.
    Thanks for keeping me up to date @Wiglema (NL1), forwarding your info now! 

    - Manta
    “People don’t think it be like it be, but it do.”
  • Foz (GB1)Foz (GB1) GB1 Posts: 39
    Having yet another prob;em with the game

    Cant do anything, it wont let me go to the world map, and just tried to do it in berrie and it just froze up. Also when i got to berrie it was still showing rescouses and troops ect from main castle in green
    Foz @ en 1
  • Hiya @Foz (GB1),

    Should be cleared up now we cancelled the faulty offer, if you're still having difficulties please just give your browser a refresh.

    - Manta
    “People don’t think it be like it be, but it do.”
  • Scandy (GB1)Scandy (GB1) GB1 Posts: 122
    Not a tonne of new information, but this is the Public order of my Sand castle when i've removed all decorations - this is where i had all my colossuses

  • It was my password ! Not my current password !
    I wonder how GGS recruited you...
    You even don't know simple Grammar.
     :/  :p:o:D
    The most ironic thing I've read in a while.
  • Shares (AU1)Shares (AU1) AU1 Posts: 575
    confirming from other threads it appears au1 server has a  lot who cant log in @Manta
    Shares @ au 1

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file