Bugwatch 27/09/2017 update - Old

DikkeDonskop (NL1) · 20.05.2018

Hey GGE, we have a thingy that we are in war with an alliance.. But then the player disapears and we cant take the war of our board.. Can you fix this problem?
Albert

Manta Birostris · 22.05.2018

Hihi @DikkeDonskop (NL1),

This would be an issue for our support teams here. We're already aware of some alliances getting locked into states of constant war when their are no active players left in an alliance to accept peace and it's a topic currently.

- Manta

Ian9years (US1) · 01.06.2018

Hi, this is a very minor item that I just want to let you people know. The plague button is activated on RBCs.

Image: https://us.v-cdn.net/6025127/uploads/editor/ej/e189z2vavg8c.png

Manta Birostris · 05.06.2018

Hi there @Ian9years (US1),

This one is already known and in fact should be fixed in the new version of the game. Hold onto your seats for that new update and this should be taken care of, give me a holla if you run into further difficulties though

- Manta

Vanish (INT2) · 06.06.2018

After the update, there are no items in Luna's shop in storm.

Manta Birostris · 06.06.2018

Vanish (INT2) said:

After the update, there are no items in Luna's shop in storm.

Thanks for the heads up @Vanish (INT2), I've confirmed this is happening on your account and the matter is being immediately escalated to our tech teams. We appreciate the report!

- Manta

Manta Birostris · 06.06.2018

Hi @Vanish (INT2),

This has now been bugged and the team is working on the matter currently.

As a work around you can simply scroll up or down whilst in the shop and all the items should appear again as normal!

- Manta

CCLLTD (GB1) · 06.06.2018

Mispost

Heimdal (GB1) · 07.06.2018

COIN REWARDS seem to have disappeared from all attacks. It seem to have affected others, is it just me or did I miss something

dandelion1958 (GB1) · 07.06.2018

@Manta Birostris the coin glitch appears to be a visual one - none of my battle reports are showing coins looted - but they appear on travel overview and think are being added

just for your info to help finding the source of the issue - plus there is a worse than normal lag meaning i have to cache clean every 2/3 hrs instead of 6/8 ( which was an improvement) so whatever they changed on the update had reversed a previous change !

just noticed another annoying issue - can't transfer the correct number of troops to berimond - currently space for 54 but says can only transfer 36 ? oops my bad were troops on attack

Heimdal (GB1) · 07.06.2018

I'm thought that the Coin Gliche may just be visual but obviously it's hard to tell but I don't think it is only visual. I hope they get it fixed soon. It makes it exetremely difficult especially for new player, and a very poor sales point.

eibbed62 (AU1) · 07.06.2018

@Manta Birostris

I think there may be a bug in the new premium banner calculations. I bought some rubies this evening and as a result I got 2 hours of 500% and 2 hours of 600% glory bonuses..... supposedly.

It is very difficult to know for sure, as the unbonused glory haul is so inconsistent, but I have been averaging around 7-10k per attack with red glory banners sometimes a little less on the smaller castles.After purchasing the rubies and getting this bonus, I was only getting just over 20k on most of my attacks. By no stretch of the imagination does this reflect a bonus of 500% or 600%

I would appreciate if someone in authority could look into this for me.

Regards,
Debbie

eibbed62 (AU1) · 07.06.2018

Heimdal (GB1) said

I'm thought that the Coin Gliche may just be visual but obviously it's hard to tell but I don't think it is only visual. I hope they get it fixed soon. It makes it exetremely difficult especially for new player, and a very poor sales point.

One of my team mates was reporting that he wasn't getting any coins from his attacks, but the battle reports that he sent on to us showed the coins as normal. So I do believe this must've been only a display glitch. Fingers crossed.

Regards,
Debbie

veloric (US1) · 07.06.2018

hey, there seems to be a rather large issue regarding food production/consumption math.... me and several others seem to be having the same issue where there the production/consumption are not what they should be. for starters, sometimes i get it where i log into the game in the morning to find that for some reason some of my castles' productions are way higher than they should be (like 13k or so in the positive whereas they were in the negative fr production when logging off). the opposite has also happened, where negatives appeared to be far greater overnight than they should have been, resulting in starvations that should not have happened. i myself have had this just recently, as i lost 2.8k troops in sands and over 4k in fire. these should not have happened, as i logged off around 10:45 pm est after filling both those castles up with food to 96k. i had a maximum negative of 6k for both those castles which means i should have 15 hours till starvation but i starved both places during the night well before that. and i KNOW for a fact i did not miscalculate as i was very careful to ensure i checked my food stores and negatives before logging off. even with troop recruitment overnight, max i should have reached is -7k per hour which is about 13 hours or so but i still starved earlier than that also, i logged on to find for some reason 1 of my ops was at positive 13k per hour even though i logged off with about -4k per hour, and nothing happened to have made that happen. no attacks, no starvations, all i did was send my attackers out as support to a birded player to protect overnight.

there seems to be a MAJOR bug regarding the math behind food production/consumption and needs to be fixed ASAP. also i want my 7k troops back! i have already sent a support ticket regarding this as well. this needs to be a priority of GGS.

Imperius (GB1) · 07.06.2018

Right now nearly everyone in my alliance and others have been getting major lag since the update came out everything works fine on all other sites so it's defiantly not my connection it's basically unplayable with crows here hard to keep your troops fed when you get disconnected while setting up an attack

Shares (AU1) · 08.06.2018

lag here too

shillo (INT1) · 08.06.2018

As the previous 2 comments mentioned huge lag spikes in game just after the update i also confirm me and many of my alliance members have non-stop huge lag spikes, it makes game impossible to play, need to wait 10-15 seconds for each reaction in game, it is totally not possible to play.

Thank you.

Kage (ASIA1) · 10.06.2018

haha, just got his visual bug where i don't see coins on br's for first time, never happened to me, at least. I heard that it appeared in the game since the last berimond invasion, but is still in the game. Did gge even try to fix it ?

And i don't know if it's from me , bcz today i "cleaned" my chrome. xD

Image: https://us.v-cdn.net/6025127/uploads/editor/lj/qlh1iomazvxp.png

Drew (INT1) · 11.06.2018

Hi, @Manta Birostris, there seems to be a bug with the 5-hr and 24-hr time skips. Every time I try to use either 5-hr or 24-hr time skip to speed up the construction time of a building I'm upgrading, I keep getting this message:

Manta Birostris · 11.06.2018

Heimdal (GB1) said:

COIN REWARDS seem to have disappeared from all attacks. It seem to have affected others, is it just me or did I miss something

@Heimdal (GB1) @Muffins 2.0 (ASIA1) @eibbed62 (AU1) please have a read here: https://community.goodgamestudios.com/empire/en/discussion/352905/gge#latest

tl;dr is this is an easily fixable, individual problem and nothing is being lost from accounts

- Manta

Bugwatch 27/09/2017 update - Old

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