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Lost 3 gems from blood crow set

I just spent 400k rubies on the fully teched blood crow set, this is the second one I've bought, and this one only had one of the 4 gems with it. I would like my 400k rubies back asap.
2
Comments
https://support.goodgamestudios.com/
Go all the way down and send a ticket.
Yeah, hopefully GGS will be able to help you and lets also hope they respond quickly lol.
Such customer support response wait time...
Such customer support response...
It will come for sure.
Couldn`t GGE have just stayed the same? It was so much fun before they changed it.
Couldn`t GGE have just stayed the same? It was so much fun before they changed it.
Bravo...
Still
price reduction doesn't apply to that... I bought my elementalist then...