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DE Twitch-Stream Summary

On the 15th of February 2018, we published a Twitch-Stream for our Empire players.
This time around it was in German, but in order for everyone to at least understand what the questions and our answers were about, we want to provide you with a summary in your language.
You can also watch the Q&A session again here.
1st Question: When will it be possible to choose between ruby-troops and non-ruby-troops in the hospital so that ruby-troops are automatically sorted out?
Answer: There are many options: The basic idea was that you would be able to choose: Do I want to heal my ruby-troops or my non-ruby-troops? If we would go for this option, then we would have to change the User Interface (UI) and the functionality in general. If it's mainly about deleting your troops, then this would actually be easier to apply and to change, than the aforementioned option. Depending on which option we choose, it would also affect how quickly we would be able to implement the respective changes.
Therefore our question to you all would be: Is it mainly about deleting your troops from the hospital (faster implementation) or do you want to select/choose between ruby-troops and non-ruby-troops?
We understand the hospital problems and we're already planning for quite some time, that it should adjust a little bit more towards automatic recruitment functions (e.g. relating to alliance help or overall usability). We are going to take a deeper look at the respective solution and want to plan it accordingly (e.g. efforts in terms of User-Interface, Design, etc.) and then we will provide you with further information.
2nd Question: When will the private resource villages be implemented?
Answer: The feature "private resource villages" was actually built for empire a long time ago. But now we have the problem, that in the meantime the servers of Empire and E4K (our web browser- and mobile versions) were unified, resulting in a dependence on each other somewhat.
This means, that if we want to implement the feature in Empire, it has to be implemented into E4K at the same time, which also makes perfect sense, because E4K players would also be very happy about that.
This is also the reason why we couldn't implement it yet, because first we have to follow up on E4K side. But we also have to put a lot of effort into other E4K topics at the same time, because right now we're adjusting different things in E4K, like for example the legendary levels, so that players in E4K might have the same amount as in Empire. By doing this we also want to make both games more comparable to each other and because of that we couldn't implement it yet.
We originally planned that it would be implemented for both games in May, but having said this, we also want to mention that there are a lot of topics on E4K side, which might result in a little postponement. But this is our plan.
3rd Question: When will the alliance event come back?
Answer: What alliance event do you mean?
We've got three infos for you:
- The alliance tournament will come back in March with some new rewards.
- We will also have the alliance tournament in April again with new rewards and a minor change in its mechanics - in order for you all to have a little bit more fun in this event.
- The alliance city isn't forgotten as well! But based on the existing technical problems and design problems in this event, we decided that it would make sense to renew the existing code and to rebuild it in a proper and functioning way. The event is scheduled for late-summer or fall, so this would be the release period that you might look forward to.
4th Question: When will the string of problems - by the reduction of minute skips - be handled?
Answer: What we have on our radar is : Because of the emphasis which is put more on minute skips (there is a higher quantity for the minute ones), you certainly have more of them. This for sure is impractical, because it takes much more time to click on every single one of them separately. We are focusing on that topic, in order to make it easier for you. We cannot tell you how it'll look exactly - at least at this moment - but we know that this is a problem, which has to be dealt with and that we have to make it easier for you all.
[Stream viewer comment: New hall of legends tiers/additional attack wave]
Answer: In the context of the hall of legends: we are currently looking at what we might implement for it, but there will definitely be something coming up for it. If we are doing something with the hall of legends, then it has to be implemented in both games accordingly.
Regarding the additional attack wave: By tendency rather not! The additional attack wave, which we implemented way back resulted in an imbalance between players and there is such a big impact/change with an additional attack wave, that one would have to adjust one's own defence, etc.. We have some interesting plans regarding this, but another additional attack wave is probably not coming.
5th Question: When will the Storm islands rewards be adjusted?
Answer: As you can see we also taking care of our older events at the moment and we also implemented new rewards for them and this will also continue. The Storm islands in general are sadly not at a high priority at this moment. But soon there will be a bugfix for them, so that certain tools-doubling-mechanics won't work anymore. We also want to make the Storm islands rewards more attractive, but at the moment we cannot say for sure when exactly that will happen. I assume that during the course of the next months it'll be a thing to be lined up. The same goes for all other events, where we also want to do that more often.
6th Question: When do you augment the alliance rewards for events?
Answer: So what is the exact background of this question?
Is it about relatively good alliances (e.g. which have good players, that play very actively) and that their rewards are quite swiftly acquired by them, so that for the rest of the event's time there is nothing to do anymore? Is it about that? Or is it about, that the old rewards have to be changed again? This questions needs be to answered.
Maybe you can give us some feedback on this, so that we will know for sure, what you're specifically meaning, because the questions goes "When do you augment...?". This sounds like, let's say we have 10 alliance rewards for one event and you eagerly want 12-, 13-, 14- awards. Is it about that or do you just want to have them changed?
[Stream viewer comment: earlier-/later attack warning]
Answer: At the moment we cannot certainly say, that there'll be a change to the earlier-/later attack warnings, but we will definitely have a look at it.
[Stream viewer feedback on alliance rewards]
Answer: Ultimately both topics are addressed: It would be ideal, if we would replace-, so that there's something new and apparently - at least also for better alliances - it would be interesting, if one could have a few challenges more, actually having to do something for a little bit longer, so that you won't complete it after fifteen minutes. This is something which we would gladly take into consideration and it is also fitting with our general approach to make rewards more attractive!
7th Question: Why is the the forum so neglected by GGS and why are questions there not answered fast enough by GGS?
Answer: The point is: We Community Managers are working under a numerical disadvantage. That's the reason why we also have our wonderful, really kind and lovely and absolutely helpful moderators, who are saving us a great deal of work. They work really well and also answer many questions-, escalate them and forward them to us. We are also exchanging a lot with our moderators. But we still have 14 different forum-languages which we are currently administrating. Many global announcements are forwarded by us in all languages.
8th Question: About the "Protector of the realm"-achievement: How does a compensation or adjustment of levels look, in regards to actually defeated castles?
Answer: We changed the achievement-quest "Protector of the realm", because the implementation was somewhat less than perfect. We only raised the level for one rank as compared to before. As we said this is less than perfect and we are awfully sorry about that. In the future we want to plan such things accordingly and with this in mind we want to avoid that you have to refinish certain steps, although you already did accomplish the respective part for the achievement. But in retrospect we sadly cannot do much more for that.
[Stream viewer comment: Ruby offers]
Answer: Complicated topic: It's not the case that the more you play, the less offers you'll get. They will come back again and again and this is dependent on various factors. Furthermore we think that most of you recall a phase (summer of last year), where we kind of reduced the overall bonuses and discounts for you, but as you can see currently we are more generous with our offers in return. So we're adjusting that always in relations to our numbers and also based on what makes sense at that respective moment. This means that if there's a "mean" period like during last summer, in which everyone got a little bit less, then after that there'll also be a time, were we are going to be more generous in return.
9th Question: Will there be a central deposit for decorations (decorations are not bound to outposts/main castles or worlds)?
Answer: A central deposit in this sense would be quite difficult, because the public order and the way it's distributed is currently balanced on fix outposts and castles, so to speak. We have another idea how we can handle that, but that one would have his decorations directly in a central deposit is - based on the mathematics in the system - not possible like that.
10th Question: Is it possible to implement an acoustic warning which accompanies the red frame at an attack?
Answer: This is technically possible. The question would be: what kind of sounds/acoustic warnings would you want to have implemented. Your feedback was, that the attack horn in the shapeshifter event seemed a little bit impractical, because one could not distinguish if a shapeshifter or normal player was attacking. And this is annoying. This means, that we're already working on this, so that one might differentiate it in the future: Is that a shapeshifter or is it a normal player attacking me and this would be the perfect time to implement the sound/warning.
We are open for ideas. Our game designers had the idea, that it would be useful to have different sounds/warnings for different kind of attacks. Your feedback on this would be appreciated a lot, because we actually can do that and this would also be easy and swiftly to apply. We only need your feedback on what kind of sounds/warnings you want to have.
[Stream viewer question: Shapeshifter point calculation]
Answer: Yes, there is a formula. The points are not randomly generated and factor in the following things:
- The amount of troops (how much) and the strength of those troops (how strong), which I as an attacker kill during an attack on my enemy, reward points
- in addition to that, it is also relevant how many might points the attacked enemy has
11th Question: Why isn't it possible to send precious resources and "normal" ressources at the same time between two targets?
Answer: Technically that is possible and the effort for that is also not that immense. We only have to plan that accordingly and also reflect about that, in terms of what might go wrong (exploits, etc.). We take that into consideration and hopefully we will come back to you about it as soon as possible in order to tell you, when it's going to be implemented in the game.
12th Question: When is the conversion to HTML5 happening?
Answer: Firstly: Technically Flash, more specifically the so called front-end on which our game is based, will gradually go extinct as a technology. Of course we thought about a solution for this and we decided to rely on a technology which is called HTML5. With this you can play Empire on pretty much any established web browser. In theory it's also possible to then play empire on your smartphone browser, because that is possible with HTML5.
We will have our first announcements for this in the near future. This means that you can expect more and more information coming up during the course of the next days and weeks. There will also be an open beta for Empire, which we're going to scale a little bit (which languages come first? which servers will be tested first?). You can assume that new information regarding this will be available approximately in April and that we will also go for the open beta during that period. Besides that - looking forward: We can tell you that HTML5 will work on Chrome-, Firefox and also on the Edge browser. As mentioned before it'll also work on other browsers, we just want to lay emphasis on those three, because we are pretty sure that HTML5 will run smoothly on them.
[Stream viewer question: wishing well]
Answer: The wishing well is still ingame, because we actually want to do something with it. What exactly it is has yet to be debated. We already had a lot of different concepts (e.g. how could it look like exactly?) and it's supposed to run differently than before. It should be useful for you. It should be fun. It should not be exploitable. The wishing will is currently somewhat useless in your castle, but it isn't supposed to stay like that!
13th Question: Will the apprentice shop come back? If not: What happens to the collected apprentice tokens?
Answer: We already wanted to implement the apprentice, but as it turns out: Most of the apprentice items are already available at many other stages throughout the game. The awesome thing about the apprentice was, that with the collected apprentice tokens players were able to complete difficult to attain sets or items in an easier way. So what might help us the most, would be your feedback on this topic, in order to know, what hard-to-get-items the apprentice should provide you with.
[Stream viewer question: cereal troops (troops/tools with the same stats as another)]
Answer: A very elaborate idea would be to completely revise the User Interface (UI) and it's whole functionality. There is also an idea that goes in the same direction as with the aforementioned decorations. It is not so much about adjusting/changing the User Interface, but more about fusing one cereal tool with another one, in order to upgrade it. Then it would be out of your list. Ideally you would have a benefit from that on top of it being much more uncluttered. This is a solution which would be much quicker to apply than the other one.
14th Question: Will it be possible to cancel a feast in the future, in order to begin another one, instead of waiting two hours for its expiration?
Answer: That's technically possible, but design-wise one would have to again think about, how the whole cancellation would work out. Regarding a follow up question, if it's possible to prolong it from 6 hours to 12 hours, in order to celebrate a feast overnight: Yeah, we could do that, but it would also be more expensive.
15th Question: Will there be an expansion of the estate or encampment?
Answer: Regarding the estate, the question is: what exactly should happen if we expand it?
For each castle and outpost there is a castellan, so if we want to expand the estate, we would vice versa have to implement additional outposts and this will definitely not happen. We want to know more specifically: What should happen with the castellans? As far as the encampment is concerned, we can envision that we could do a bit more with it. It would also make sense with all the equipment items that we are currently knocking out, that one should have more commanders to equip and to have specific commanders for events or PvP situations. This makes a lot of sense and for this we would have to take a look at timing issues and if there are any technical problems related to it.
[Stream viewer comment: equipment storage]
Answer: For this one should really have something like a filter-feature to search for specific attributes, in order to for example find something with fire-damage much quicker, instead of clicking through the whole list. This is among the higher ones on our priority list, because we want to make certain things easier and user-friendly for you, so that you can concentrate more on the actual game.
16th Question: When will it be possible to directly send resources from other worlds into the great empire, without the main castle detour?
Answer: This is also technically possible and would be another important topic in terms of usability, because at the moment there is no time-saving solution to this. But for this we also need to first look at the balancing and how one might realize it or exploit that. But in principle there's nothing speaking against this.
17th Question: What's the reason behind pushing all those various troops/tools, even though nobody wants them?
Answer: For games such as this one it is completely normal, to implement new things. If we were to stop implementing new things into the game, then we would have to immediately send our whole team back home.
But we are also aware of the problems, which are related to that - and we mentioned that a couple of times (like not being able to filter something, that it's inconvenient to organize for players, etc.). We want to work more on that in the future, in order to make certain things more easier and user-friendly for you all. But we won't stop implementing new things, because that's all part of our business-model.
18th Question: Why aren't there in-game announcements about the starting of royal quest campaign and the quest shift?
Answer: We could do an announcement for this and this raises the question what you all want and how it should look like or in what kind of way we should draw your attention towards something that is new? Besides of that there is always the possibility to visit the forums. There we always announce things like that.
19th Question: When will Underworld, Thorn King, etc. come back? When are their rewards going to be adjusted?
Answer: Yes for those events we definitely need new rewards. The idea was to tackle those events and make them more attractive, while still keeping their base idea. But this means a lot of effort. That's why we also want to ask for your feedback as a community: When those events are running, would it be an improvement, if the rewards are renewed/exchanged or do you want something completely new in them?
Additional:
1st (cancelled) Rubies for robber baron towers - are you thinking about a solution for this?
Answer: This might result in a problem with Bots. If we distribute more than the ones who will profit the most are the Bots and this wouldn't be in the interest of you players and us as a company. The most useful solution to this - if there happens to be more rubies for that - that players will have a daily limit for what they can get at maximum, so that there would not be a benefit for Bot-players. But there are still some obstacles like for example: when does a day end (we have various players from all over the world with different time zones), or how high should the maximum limit be set (so that hardworking players are not at a disadvantage), etc.
2nd Difficulty level of the royal quest campaign and why is it harder for smaller players?
Answer: The goal of the royal quest campaign is and has always been to provide the best players with a challenge that rewards them accordingly. Even if it makes sense for smaller players to profit from such a thing: To design something in such a way, that it is both appealing to bigger/better players and achievable for smaller ones at the same time, is almost impossible. It was technically too lavish to implement various difficulty levels for this quest campaign and it would have taken too long and as a result of that we probably wouldn't have been able to implement it live on the servers. That's why we decided to put our main focus/main goal on the higher players. But there is still a good chance for "not so perfectly equipped" players to complete one or another of the intermediate steps of the royal quest campaign.
We are thankful for all of your great questions and we hope that you all will watch our next Twitch-Stream and also participate in it as well.
We wish you all a nice weekend!
Comments
It was promised that the event will run in the test server, but no... is hard to run a event.
I don't even understand why is the server online, since there is nothing to test.
I guess samurai event is full of bugs...
Could you highlight to me where it was promised that the alliance tournament would run on the Open test server for me plz?
Cheers,
Angus
https://prnt.sc/iisiw1 i don't know if this guy is working for you guys, or he is just a random guy who is informing ppl wrong.
I took the information from there.
Link translate it, or do whatever you want, i wanted to know the prizes of the event, but is not coming..
Anyway.
I think a central hub for all equipment would suit the game better , and to stop buse a monthy change should be available if you want to cange before the month it cost you the same ammount as to change you hall setting. Please do not quote me ruby whales will take advantage of this, as ruby whales have taking advantage of the whole game. and to be honest they may get what they want , but it do not make them better players.
Also they do keep the game going i guess , the last berimond and shapeshifter event was one of the worst i seen berimond compensation was purely for ruby buyers but they never took into concideration of player that lost there titles and the cost of getting them back and the time , and they cut short the shapeshifter event , and thought it was not even worth mentioning to us why they did .
I guess if they give us enough shiny stuff , we will not notice, But one thing they did right the royal quest everyone can do them if you try hard enough.
19th Question: When will Underworld, Thorn King, etc. come back? When are their rewards going to be adjusted?
Answer: Yes for those events we definitely need new rewards. The idea was to tackle those events and make them more attractive, while still keeping their base idea. But this means a lot of effort. That's why we also want to ask for your feedback as a community: When those events are running, would it be an improvement, if the rewards are renewed/exchanged or do you want something completely new in themimo they should update rewards and bring them back asap, and after that they can start thinking about updating the whole event and probably update the rewards again, just like it should be in every event updates. I dont understand why they take away events and after that just starts to think what to do with it and then events are out of the game for year? half a year? the events should be running all the time.
Venom @ Australia - War Marshal for Shadow Lords!!
Best player on the test server
You need or want help to become a better player shoot me a message in the forums or here I'll gladly help you out for free
In hibernation nov2019-now
Top 100 and the very best ruby commanders and cast for example are supposed to be among the best in the entire game besides the Berimond invasion cast and NPC commander and the Shapeshifter pvp commanders. To be honest with you if GGS were starting to run out of ideas for new commanders and cast that are original from the monthly events I would think that we may not necessarily need more commanders as well. The monthly events for example requires a lot of dedication, time, and commitment to get the full sets. If their were to be a repetition of the same old sets or at any point in time they were to offer sets that are similar to what they had before they may not necessarily motivate people who already have a lot of unique commanders and cast to complete the monthly events which in that case could focus more on plenty of other things on this game besides completing monthly events.
So it is not clear what will happen with the wishing well. Got that.
What if you still have lucky coins/penny's (geluksmuntjes in dutch)? What will happen to those when GGE decides to change the ''meaning'' of the wishing well.
Greetz..
4 months ago since a 7k+ bc/fc
Still waiting till GGE give us more 1h and 30m skips.
The biggest problem, in my view, is not that we have to do too much clicking to use our time skips, but that lower level 70's now need years to upgrade their buildings.
This question asks about the "string of problems" that have been caused by time skip reductions. It's funny to me that GGE is focussing on what is perhaps that least important problem that's arisen since the skip update.
I don't play this game anymore.
Do you have any idea how long it takes for someone fresh off lvl 70 to progress?
19th Question: When will Underworld, Thorn King, etc. come back? When are their rewards going to be adjusted?
Answer: Yes for those events we definitely need new rewards. The idea was to tackle those events and make them more attractive, while still keeping their base idea. But this means a lot of effort. That's why we also want to ask for your feedback as a community: When those events are running, would it be an improvement, if the rewards are renewed/exchanged or do you want something completely new in themJust play underworld as is while working on them. Think people would still love to get cavies.............
Praetorians
Venom @ Australia - War Marshal for Shadow Lords!!
Best player on the test server
You need or want help to become a better player shoot me a message in the forums or here I'll gladly help you out for free
In hibernation nov2019-now
Lets see what they plan to do ahead....
Current level: 70 L.L 495
Base PP: 15000K+
Non-Ruby Player
That's all...
https://prnt.sc/ij4z4u
https://prnt.sc/ij4zc1
I do agree especially with the removal of skips that that's a big problem and really has considerably slowed down progress for any player who isn't already done building.
I don't play this game anymore.
Deleting is useless, the free spaces are quickly refilled with ruby troops, for which I don't have the rubies to heal. Creating spots for non-ruby troops or giving the option to prioritise non-ruby troops will be highly welcomed.
4.) Skips
Problem are not the 1 minute skips. It's the problem caused by removing 5 hour and 24 hour skips in game.
Upgrading buildings and research can't be speed up anymore due to the missing 5 and 24 hour skips. The skips below are already needed to skip cooling off period for nomad/samurai camps. Having reduced the free skip time from 10 to 4 minutesalready means that even 1 minute skips are more often used.
6.) Alliance rewards
The alliance rewards could be extended with additional rewards added at the end, requiring nearly double the points needed to the previous one- and that for another complete page. Similar to how it was with the Berimond Invasion.
(It would be great to do the same for personal rewards as they are gained quite quickly as well.)
8.) Ruby offers
The outcome has increased since last month and might be on par with how it was until March last year with the higher discount on in game-ruby spending.
The main issue are the booster periods. If you use the prime time offer with your regular purchase or have a higher one-off purchase, you're getting into the next tier reward, but the time booster will stay the same and the increase on the other rewards is worth less than the higher amount of real money required to spend in order to get any rewards. If you need 6.5k rubies, you need to spend £4.99 and if you need 15k rubies, you need to spend £9.99. It's double the amount, but doesn't double the reward- a 2 hour booster will always be a 2 hour booster, no matter how high the requirements rise to get it.
One way around would be to stop the implementation of an automatic increase on booster offers. Lock them at 6.5k rubies. The reward that came with the 6.5k ruby offer is of actual of higher value than the more expensive offer, and I'm sure if the booster offer is locked at 6.5k, the overall spending will increase.
9.) Decoration storage
It doesn't need to be a central storage. It'll be good, if we could move items from one castle/outpost to another. To avoid people starting stealing/ short-term captures to get hold of high decorations from outposts belonging to other players, you could place a time limit on outposts. Meaning that an outpost need to be owned by someone for at least 3 or 6 months before decoration can be moved to another outpost/castle.
13.) Apprentishe shop
The apprentice shop was fairer compared to the current system. It gave everyone the chance to achieve one part of a special set with each nomad/samurai event. Now these special sets are limited to ruby whales. It would be great to have the Prince of Thieves, Kala, Elementalist, Winged Knight, etc. back in the apprentice shop.
18.) Royal Quest start time
An announcement like you do for your regular ruby offers would help. Not everyone checks the forum on a daily basis for the Royal Quest.
17.) Pushing troops/tools
The answer doesn't seem to fit. Gaining troops through events is sometimes unwanted, but a welcome move for others.
In terms of implementing new things, that's perfectly reasonable, but for some of us it's more important to have current issues fixed rather than new things implemented on a monthly basis.
19.) Underworld, Thorn King, Blade Coast
I prefer the events the way they are. I enjoy the fact that it's like a mini game within the game due to being set in a different world and I would like for them to run again on a regular basis asap. I agree that the stats for equipment are a bit low, but the decoration is good value. The other rewards I can't recall as I've only played each of the event 1 to 3 times and didn't consider these rewards of any value for myself.
Additional 1st.) One way around would be to give higher penalty to BOT users and not remove their offence from the list after 6 months to treat their next offence as a first time crime. There's currently no to very little reward for hitting RBs, etc. for honest players.
Not on this list: Recall your army.
It would be great if you could recall your troops no matter how far they're gone. If the issue that lead to the attack has been solved in the meantime or you realise you're loosing (due to forgotten tools or different setup than before the attack), troops can't be recalled once they're gone 'too far gone' which is sometimes already after 10 minutes into a minimum 1 hour journey.
"18th Question: Why aren't there in-game announcements about the starting of royal quest campaign and the quest shift?
Answer: We could do an announcement for this and this raises the question what you all want and how it should look like or in what kind of way we should draw your attention towards something that is new? Besides of that there is always the possibility to visit the forums. There we always announce things like that."
Make the in-game announcement similar to Berimond or Storm Island. We get announcements for both of those.
@ international 1! @ international 2! @ English 1! Those accounts are retired.
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[SIGPIC][/SIGPIC]
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500k might points. I know. A lot of people have higher. Wow, now I have have over 700k...
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Yay! A nice reward!
I'd be happiest if they left the old rewards available, but like at the bottom of the list or sth, and added some nice 5-piece sets. But that's just my opinion.