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POOR POOR POOR POOR CUSTOMER SERVICE!!!!!!!!!!!!!
AlphaCentauri (INT1)
Posts: 8
I MADE AN ENQUIRY 48 HOURS AGO, RELATING TO MY ACCOUNT BEING SUSPENDED, AND IN NO WAY OR FORM HAVE I BEEN TOLD WHY, DESPITE ME TRYING MORE THAN ONCE TO GET THAT INFO!!!
EVEN AFTER I REPORTED EQUIP PIECES MISSING AND GIVING VERY VALID REASONS WHY I SHOULD BE HELPED, GGE DOE NOT MIND TAKING MONEY AND GIVING ZERO!! ZERO REASONABLE ASSISTANCE IN RETURN!!!
ALL THEY FUCKING SEEM TO SAY IS WE ARE SORRY, WE ARE SORRY, WE ARE SORRY, BUT DOES ABSOLUTELY NOTHING TO MAKE IT RIGHT, BECAUSE.......THEY ARE SORRY.
NEVER AGAIN WILL I SPEND MY MONEY ON THIS GAME, BE SURE OF THAT GGE.
EVEN AFTER I REPORTED EQUIP PIECES MISSING AND GIVING VERY VALID REASONS WHY I SHOULD BE HELPED, GGE DOE NOT MIND TAKING MONEY AND GIVING ZERO!! ZERO REASONABLE ASSISTANCE IN RETURN!!!
ALL THEY FUCKING SEEM TO SAY IS WE ARE SORRY, WE ARE SORRY, WE ARE SORRY, BUT DOES ABSOLUTELY NOTHING TO MAKE IT RIGHT, BECAUSE.......THEY ARE SORRY.
NEVER AGAIN WILL I SPEND MY MONEY ON THIS GAME, BE SURE OF THAT GGE.
1
Comments
Im not trying to argue, just let you know what sort of timeframe they operate under
I have been trying to find that out, but have received NO feedback about WHAT the reason is. Hence my frustration
Anyways the two most commonly suspended offenses are:
1) Sharing your password with others, or logging into someone else's account
2) Having multiple accounts on the same server.
What an idiot
they're supposed to be, but every time I try to help someone find out why, they go "well it looks like an email wasn't sent"
Well Ultimate, Since my other half is another continent, and we both play this game, and since GGE doesn't seem to mind WHERE the money comes from that buys their rubies, we believed to avoid future disputes by being HONEST...if that qualifies me as an IDIOT, then I am proud to be an IDIOT, because I never learnt to LIE and DECEIVE as some people...enlightened as YOU seem to be, because I'm sure you do neither of those. Are you then a FELLOW Idiot?