Home English (UK) Technical Assistance

Join the official Goodgame Discord today!


Are you looking for a community of like-minded gamers to discuss your favorite games with? Look no further than the GoodGame Empire Family Discord Server!


Our server is the perfect place to connect with other gamers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.


And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.


So what are you waiting for? Join the GoodGame Empire Family Discord Server today and start connecting with fellow warriors from all over the world. Just head to https://discord.gg/goodgamestudios to join the fun!

Bugwatch: Questions and Answers

168

Comments

  • STEVIEBEANZ (GB1)STEVIEBEANZ (GB1) GB1 Posts: 204
    edited 01.09.2017
    do the rage booster ruby tools actually work in defence now?

    and you put the trunks in the courtyard, right?
    STEVIEBEANZ @ en 1
  • Defectus (US1)Defectus (US1) US1 Posts: 1,199
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    TheBlueIcicle    US1

    I don't play this game anymore.
  • Shares (AU1)Shares (AU1) AU1 Posts: 575
    edited 02.09.2017
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    First of all  Nambala vented in the wrong area, so what.

    Secondly, why be so pissy? Whatever alliance Nambala is in might not be  past low level camps yet which means Nambala is venting on what is currently happening..  you have no idea how strong the alliance is.


    btw said alliance is currently 6th.
    Shares @ au 1
  • Timl1 (US1)Timl1 (US1) US1 Posts: 32
    edited 02.09.2017
    Ok, I have a real bug, one that is not getting any attention due to the rarity of the event. I would rather not post here, but support has not been emailing me back.

    In the August update, they made it so when you cap an op, all the tools of the person being capped goes back to that persons main castle. This is all fine.

    What is happening now is, if you cap an op and put tools on the wall of that op during your occupation, after your occupation completes and that op becomes yours, YOUR tools that were on the wall of the cap, are disappearing. It is likely that they are going to the person you capped it from. (which is like a tool transfer)

    In the last week, I capped two ops, one from Flegh and the other from George John (both from THE MISC on USA1), I have lost around 400 slits, and 400 sami throwing nails. I just want my tools back and this bug fixed. 
    Post edited by Timl1 (US1) on
  • Defectus (US1)Defectus (US1) US1 Posts: 1,199
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    First of all  Nambala vented in the wrong area, so what.

    Secondly, why be so pissy? Whatever alliance Nambala is in might not be  past low level camps yet which means Nambala is venting on what is currently happening..  you have no idea how strong the alliance is.


    btw said alliance is currently 6th.
    I don't really care what area this is in; was just a reminder.

    I'm not saying Nambala's in a bad alliance. But if "every" attack is only 260 troops, clearly the alliance hasn't leveled up their camp yet.

    I just don't see this as a big deal when Nambala can simply decide to not defend the attacks at first, or at all.
    TheBlueIcicle    US1

    I don't play this game anymore.
  • hge (US1)hge (US1) Posts: 986
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    First of all  Nambala vented in the wrong area, so what.

    Secondly, why be so pissy? Whatever alliance Nambala is in might not be  past low level camps yet which means Nambala is venting on what is currently happening..  you have no idea how strong the alliance is.


    btw said alliance is currently 6th.
    I don't really care what area this is in; was just a reminder.

    I'm not saying Nambala's in a bad alliance. But if "every" attack is only 260 troops, clearly the alliance hasn't leveled up their camp yet.

    I just don't see this as a big deal when Nambala can simply decide to not defend the attacks at first, or at all.
    YES!!!! No-one is holding a gun to people's heads and saying they have to trigger hits for cryin' out loud.
    HGE
    I am a non-ruby buying Level 70, Legend 100-something-but-I-am-to-lazy-to-update-this-every-time-I-level-up

    "He was tall and straight; his hair was of shining gold, his face fair and young and fearless and full of joy; his eyes were bright and clean, and his voice like music; on his brow set wisdom, and in his hand was strength."



    He firecasted.
    His alliance supported.

  • Shares (AU1)Shares (AU1) AU1 Posts: 575
    hge (US1) said:
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    First of all  Nambala vented in the wrong area, so what.

    Secondly, why be so pissy? Whatever alliance Nambala is in might not be  past low level camps yet which means Nambala is venting on what is currently happening..  you have no idea how strong the alliance is.


    btw said alliance is currently 6th.
    I don't really care what area this is in; was just a reminder.

    I'm not saying Nambala's in a bad alliance. But if "every" attack is only 260 troops, clearly the alliance hasn't leveled up their camp yet.

    I just don't see this as a big deal when Nambala can simply decide to not defend the attacks at first, or at all.
    YES!!!! No-one is holding a gun to people's heads and saying they have to trigger hits for cryin' out loud.
    lol.. i was going to ignore all this but you guys..to quote a well known phrase...are assuming facts not in evidence, Nambala is a strong player who is quite happy to take on stronger foes. In fact if you read it properly Nambal is complaining the attacks arent BIG enough..I dont know about Nambal but I also agree the weakening of attacks at lower levels was unnecessary..
    Shares @ au 1
  • Hey all 

    As you doing excellent job in other improvement can you please look into moving Outpost close to castles as it will really help. I am sure if you guys can help us in up coming updates so we can port our Outpost close to our castle. As some of us got Outpost very far from one another some guys like that and some don't.
    I don't mind using some rubies and move my Outpost close to my main castle. I am sure you guys can make it work.
    Thank you    
  • Philt123 (GB1)Philt123 (GB1) GB1 Posts: 1,840
    Any News on this one yet ?

    http://prntscr.com/ggvnlp

    Still can not buy this item have not been able to buy this item for 1.5 to 2 years now.  reported it at that time and i know others have reported it too numerous times.

    The reality is you have made a premium commander with a special look item that doesnt actually have a special look item as you cant buy it.  Now thats not a good thing for anyone, as you have players buying something thinking its one thing and getting another.  And you are losing potential sales (and have been for years!), its a lose lose!



    Philt123 @ en 1
  • MP7 (GB1) said:
    Hey all 

    As you doing excellent job in other improvement can you please look into moving Outpost close to castles as it will really help. I am sure if you guys can help us in up coming updates so we can port our Outpost close to our castle. As some of us got Outpost very far from one another some guys like that and some don't.
    I don't mind using some rubies and move my Outpost close to my main castle. I am sure you guys can make it work.
    Thank you    
    absolutely not.  worst idea ever!
  • el mago (FR1)el mago (FR1) FR1 Posts: 599
    hello 
    on the french server ,connection is impossible and  we have the maintenance screen ,that's magic or pathethic
  • Defectus (US1)Defectus (US1) US1 Posts: 1,199
    hge (US1) said:
    Seems to me the khan is just a tool rake.  Ruby tools are needed cos the troops are all horrors, but with every attack being only 260 troops, I get a grand total of 18 medals a time.  What a waste.  How can GGS possibly justify attacks like that, beyond "ooh here's a way to make people buy lots of ruby defence tools for very little gain".
    First of all this isn't a bug.

    Secondly, if you were in a better alliance then the attacks would be larger too.
    First of all  Nambala vented in the wrong area, so what.

    Secondly, why be so pissy? Whatever alliance Nambala is in might not be  past low level camps yet which means Nambala is venting on what is currently happening..  you have no idea how strong the alliance is.


    btw said alliance is currently 6th.
    I don't really care what area this is in; was just a reminder.

    I'm not saying Nambala's in a bad alliance. But if "every" attack is only 260 troops, clearly the alliance hasn't leveled up their camp yet.

    I just don't see this as a big deal when Nambala can simply decide to not defend the attacks at first, or at all.
    YES!!!! No-one is holding a gun to people's heads and saying they have to trigger hits for cryin' out loud.
    lol.. i was going to ignore all this but you guys..to quote a well known phrase...are assuming facts not in evidence, Nambala is a strong player who is quite happy to take on stronger foes. In fact if you read it properly Nambal is complaining the attacks arent BIG enough..I dont know about Nambal but I also agree the weakening of attacks at lower levels was unnecessary..
    I actually agree that the attacks should be bigger and am disappointed that they were weakened. I wasn't assuming Nambala's strength, but if Nambala is in a good alliance, then he/she only has to wait a few hours before the attacks get stronger.

    Okay, we're clogging up the thread; I'm done commenting about this.
    TheBlueIcicle    US1

    I don't play this game anymore.
  • After each update Alliance city name reverts to old one, even though 10k is paid to change it permanently :)
  • Why the hell in this world these kind of bugs are introduced by GGE, 50K food consumed in an hour when food was negative with only -17K, wow amazing.
    And because of this bug I lost 60K troops, now GGE will respond to my ticket in next one month and till then my all plan are screwed.
    Thanks once again.


  • My chat system has been acting strange lately... when I type letters it takes a few seconds for them to show up in the text box, and then posting takes a few more. It becomes a long ordeal to post something in chat. Idk if this is a problem with my game or my computer... but everything else within the game and my computer seems to be working fine.
    Hi Cococole, 
    I do remember this being an issue in the past for people at it was two different solutions in the end. For some people it was a performance/lag in the game which we fixed, for others it was their browser causing some back-lag. 

    Please try clearing your browsers history of cache and cookies and hopefully that will speed it up a bit. If it is still lagging after that, do come back to me and we can try and investigate a bit deeper into the issue.

    - RB
    I also have this problem.  It started when my windows browser updated.  It is such a pain.  I have tried everything.  I ended up having to DL Firefox which I am not a fan of just so I could respond in a timely manner. 
    It's not personal, it's just a game.  Learn to take a hit. 

  • Hi All,

    GGE has introduced an excellent bug this time.
    If your food consumption will be great than 2 times of your food production, food will be consumed 3 times faster (internally) than what exactly is showing in the game.
    My co player have faced this issue before me and i was giving him advice that you might have missed something.
    But the same thing happened with me on 13th night, when i have fixed the food around 3am, sent slow attacks and made sure that food will last till 9am, however my troops deserted after 2:15 hours, also my slow attacks was not landed too. and a result I lost around 60K troops in total.
    Raised a ticket but i didn't get reply till now as usual and now my plan for next few events are vanished.
    publishing this info here so other player will be aware and can take are of their troops.

    Thanks
  • Phenom (IN1)Phenom (IN1) IN1 Posts: 101
    Hi All,

    GGE has introduced an excellent bug this time.
    If your food consumption will be great than 2 times of your food production, food will be consumed 3 times faster (internally) than what exactly is showing in the game.
    My co player have faced this issue before me and i was giving him advice that you might have missed something.
    But the same thing happened with me on 13th night, when i have fixed the food around 3am, sent slow attacks and made sure that food will last till 9am, however my troops deserted after 2:15 hours, also my slow attacks was not landed too. and a result I lost around 60K troops in total.
    Raised a ticket but i didn't get reply till now as usual and now my plan for next few events are vanished.
    publishing this info here so other player will be aware and can take are of their troops.

    Thanks
    How come your power points did not go down at all after such huge desertions? 
  • Hi All,

    GGE has introduced an excellent bug this time.
    If your food consumption will be great than 2 times of your food production, food will be consumed 3 times faster (internally) than what exactly is showing in the game.
    My co player have faced this issue before me and i was giving him advice that you might have missed something.
    But the same thing happened with me on 13th night, when i have fixed the food around 3am, sent slow attacks and made sure that food will last till 9am, however my troops deserted after 2:15 hours, also my slow attacks was not landed too. and a result I lost around 60K troops in total.
    Raised a ticket but i didn't get reply till now as usual and now my plan for next few events are vanished.
    publishing this info here so other player will be aware and can take are of their troops.

    Thanks
    My food consumption is 2X higher than my food production but its decreasing correctly. Make sure that your math is correct.
  • How come your power points did not go down at all after such huge desertions? 

    Incident happened on13th morning and my pp went down from 16L to 12.5L, hope  you are reading the message correctly.
  • My food consumption is 2X higher than my food production but its decreasing correctly. Make sure that your math is correct.

    Ha ha, thanks for the reply, this is happened with me and my co player, so just posted here, if it's not happening with you than it's really great.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file