Home› English (UK)› News from the world of Empire

Join the official Goodgame Discord today!


Are you looking for a community of like-minded gamers to discuss your favorite games with? Look no further than the GoodGame Empire Family Discord Server!


Our server is the perfect place to connect with other gamers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.


And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.


So what are you waiting for? Join the GoodGame Empire Family Discord Server today and start connecting with fellow warriors from all over the world. Just head to https://discord.gg/goodgamestudios to join the fun!

Weekend login issues - Compensation

13

Comments

  • Ishu02 (IN1)Ishu02 (IN1) Posts: 9
    SIr,
    In indian server sometime there is loading issue today also i cant login and i ask for email support but no response from last 2 days.
    Thanks.
    Shantanu .
  • UltimateRhys (GB1)UltimateRhys (GB1) GB1 Posts: 18

    ok sent support ticket as instructed for desertions etc, got a polite fu mail back from support basically saying I'm not getting jackanory, so lost troops, sam ranking prizes & ice champ places etc, beginning to wonder why I bother at all with so called support, seems a waste of time & energy tbh as supposed to a 'valued' (lmao) customer hmmmmmm

    Rhys

  • Ishu02 (IN1)Ishu02 (IN1) Posts: 9
    UltimateRhys (GB1) said:

    ok sent support ticket as instructed for desertions etc, got a polite fu mail back from support basically saying I'm not getting jackanory, so lost troops, sam ranking prizes & ice champ places etc, beginning to wonder why I bother at all with so called support, seems a waste of time & energy tbh as supposed to a 'valued' (lmao) customer hmmmmmm

    Rhys

    i send the mail for login issue it is not ressolved.and i will send desertification report then when i able to login.Surely i loost all demon and deathly.
  • vivian1963 (US1)vivian1963 (US1) Posts: 52
    It looks like GGE has once again screwed us over. First off let me say thank you for the food from the screw up of not being able to get past the blue screen. Thank you for the food. Then second thank you for giving us all those troops to suck down all the food you gave us. How nice of you to mess with us. Then to top it all off resources were and are very slow. another glich in your wonderful system. Now not only did we loose time with the screw up over the weekend on the winter event. . . Now lets look at the winter champ. Anyone else notice how far the spread goes in points as you reach the higher pages. You get all your armor and get screwed to get the casti. That is how GGE repaid us by giving us all the free stuff. Worse yet they ran the event again due to screwing up the event the first time. So now you have 2 sets of armor and not casti. GGE thank you once again for screwing us over. Free food and troops are not worth it. I feel you should give everyone at least 1 casti from the winter champ. After all you have screw us out of time on the event raised the point spread to make it impossible for any one to get the casti unless of course your a rubie player. Oh and by the way your blood crows suck. So low troops no one will finish the winter event. I now see why people are leaving the game you screw us over so much its not funny. Once again a big thank you for screwing us all over.  
    vivian1963 @ usa 1
  • david2014 (GB1)david2014 (GB1) Posts: 6
    will not be buying anything from GGE  

    no time added on for events due to downtime  at the hands of GGE


    GGE are a JOKE 
  • Crusader (AU1)Crusader (AU1) AU1 Posts: 14
    got a reply from support today saying that the issue affected everyone equally so no compensation will be given to loss of position in ice event or inability to earn any rewards, despite being able to prove that not everyone was affected. Also to get my season points booster, troops and food I have to wait till the next sams event and then contact support (once again) so this can be activated
  • 2 front teeth (US1)2 front teeth (US1) Posts: 3
    Thank you very much for your response. Unfortunately, please understand we can't provide any further compensation.  I apologize for the inconveniences this has caused and hope you continue to enjoy the game nonetheless.

    If you encounter any other problems which you require our assistance with in the future, please let us know by contacting us via our support form here. This will ensure one of our agents can deal with your request as quickly as possible.

    Thank you for your cooperation, and I wish you happy gaming!

    I like the part where it says further comp, like they gave me anything but food,"we just want to now how many what type and where to drop troops into you account, by the way make sure there plenty of food there" piss off ggs, you screwed up the momentum of the game and any strategy i had to finish event, spent real $$ there, time lost is $ lost anytime your against a clock.
    2 front teeth @ usa 1
  • Sir Mervin (GB1)Sir Mervin (GB1) GB1 Posts: 22
    Well at least some of you have heard from support............................I am still waiting for my f*** you message.
    Proud member of the Wanderers on UK1 - and it really is my fault.
  • JakeFighter06 (US1)JakeFighter06 (US1) Posts: 1
    I want resource villages, but there are no free rvs, and I hate losing food more than 75 per hour, how do I stop that? I got a bakery lvl.2, but it's not enough!
  • Priapus (GB1)Priapus (GB1) Posts: 10
    I didn't get an answer to my question. But Greedy Game Empire did give me a badge!!!!!  

    Not impressed. Geeks! 


  • vikingmc (GB1)vikingmc (GB1) Posts: 11

    this is now a joke and an insult lost out on ice champs was 70th then no men didn't reqruit because gge said they would replace a week l8r ive gone into pro mode as had no choice more wasted rubies. what use was some poxy food when I had no men to feed use the brain cell you have between you all gge and stop treating your paying customers like idiots.

    I for one will never spend another penny on this game I seem to loose or waste more than I use to play the game.

    well that's the way it seems

     its just gone beyond a joke now  ive actualy started playing another game and using my hard earned to play there quite well Vikings game of clans owned I believe by one of your competitors.

    so gge GET YOUR FINGERS OUT OF YOUR BACKSIDES AND SORT THIS PROBLEM OUT.

     

    ..

    vikingmc @ en 1
  • pixie dust (GB1)pixie dust (GB1) GB1 Posts: 31
    not even a whisper....... from the support team's bunker under the depths of the earth yet again!!! after another glitch most likly hiding under the their desks playing lego...... 
  • Priapus (GB1)Priapus (GB1) Posts: 10
    Considering that the developers would be smart to listen to the players a little more at the moment, given they're recent actions have not been overly popular, this might be a good time to reconsider their decision not to allow decorative items to be transported. In fact we should all start lobbying for it once more.
  • Plumpy21 (US1)Plumpy21 (US1) US1 Posts: 471
    Priapus (GB1) said:
    Considering that the developers would be smart to listen to the players a little more at the moment, given they're recent actions have not been overly popular, this might be a good time to reconsider their decision not to allow decorative items to be transported. In fact we should all start lobbying for it once more.
    Decos to be transported? What?

    Anyways, I think most players have not been buying rubies because of the recent horrible actions of GGS.
    Just saying the bears and the lions get it in this game... 



    What is the max hoarder level?

  • spc (US1)spc (US1) Posts: 3
    ..

  • Plumpy21 (US1)Plumpy21 (US1) US1 Posts: 471
    And the login glitch is back baby... How is everyone doing this fine morning? GGS HAS DONE IT AGAIN SCREWING US AND MY FOOD 
    Just saying the bears and the lions get it in this game... 



    What is the max hoarder level?

  • burrell (GB1)burrell (GB1) Posts: 20
    Clear history and try again - it has worked for us to get in
  • douwew (NL1)douwew (NL1) NL1 Posts: 157
    i still can't login to the server
    Glory record
    http://prntscr.com/hck737
    douwew @ nl 1



  • douwew (NL1)douwew (NL1) NL1 Posts: 157
    Fineally he did it
    Glory record
    http://prntscr.com/hck737
    douwew @ nl 1



  • Toecrusher (GB1)Toecrusher (GB1) Posts: 31

    Toecrusher (GB1) said:
    Great, and now I have no doubt that after a month or so of trying to reclaim the 2.5k of troops I lost in sand due to starvation I'll give up like everyone else.
    Hi @Toecrusher (GB1) 

    You should receive a blanket email when you send your ticket in about lost troops, this will describe to you the required format for you to reply with, if everyone uses this format, the process should be really efficient, and the problems shouldn't take long to resolve.

    Sorry ang but things have panned out exactly as I expected support haven't even deigned to reply yet. Only consolation is this is exactly what I expected so how can I be dissapointed.
    #NotEnough
This discussion has been closed.