Home English (UK) Technical Assistance

Join the official Goodgame Discord today!


Are you looking for a community of like-minded gamers to discuss your favorite games with? Look no further than the GoodGame Empire Family Discord Server!


Our server is the perfect place to connect with other gamers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.


And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.


So what are you waiting for? Join the GoodGame Empire Family Discord Server today and start connecting with fellow warriors from all over the world. Just head to https://discord.gg/goodgamestudios to join the fun!

Problems with logging into the game 10/02/2017

13236

Comments

  • Crusader (AU1)Crusader (AU1) AU1 Posts: 14
    over 34hrs unable to log on - Thats alot of sams tokens/rewards and ice event rewards I've now missed out on
  • Hi Guys I have been unable to login for the last 2 days. Cannot get past the blue screen. Don't know what to do. Anyone able to help please? Send reply to my GGE inbox please.
  • I am also having problems logging on. The game is stuck at : Oiling the chain mail and It hasn't loaded for the past hour. HELPP!! I have not been able to feed my troops and so they have probably all died.. :neutral:

    PLeases Fix this problem ASAP
  • C'mon GGE, the problem has to be in your coding, the latest shockwave flash is either getting it hung up or stuck in a loop when it goes through the motions of setting up, something there isn't liking it.

    Either fix it or move everything to HTML5 and get it right, but I can imagine the mess you lot would get into by switching platforms.
    Sir Tainted @ au1

    Humanity has proven again just how well a switch set up in a cave, with a big sign that says 'Do Not Touch' wouldn't even allow time for the paint to dry...
  • JOSE9 (AU1)JOSE9 (AU1) AU1 Posts: 3
    Have not been able to log in from Australia since Friday the 10/2/17 - 19:45hrs.  Every time I click on the GGE link it comes up with a message on the brown noticeboard "oiling the chain mail".
    The problem still persists as at 12/02/2017 - 0849 hrs.
    Hope this can be fixed soon, my troops will starve - :(

  • agree Sir Tainted am getting shockwave flash not plugging in , or flash wave not plugging in after sitting on oiling the chainmail for 20mins or so, So GGE suggest it may be because you have adds running behind the game which pop out when you don't need them to, greed is not good, you had a good game here and have lost a lot of players through greed and your about to lose a whole lot more, and become the laughing stock of the gaming world and an example on how not to run a game
  • Mr F 2020 (GB1)Mr F 2020 (GB1) GB1 Posts: 31
    This is taking the piss now, give me my £5k back and get rid of my castles
    Mr F 2020 

    Praetorians

  • agree Sir Tainted am getting shockwave flash not plugging in , or flash wave not plugging in after sitting on oiling the chainmail for 20mins or so, So GGE suggest it may be because you have adds running behind the game which pop out when you don't need them to, greed is not good, you had a good game here and have lost a lot of players through greed and your about to lose a whole lot more, and become the laughing stock of the gaming world and an example on how not to run a game
    It's fairly obvious, was locked out through Chrome then went to IE, which I don't use often, worked fine till shockwave was updated, now can't get in, same with Opera and Firefox. Tried Maxthon but it used the same background engine as IE so that was cactus to start with.
    Sir Tainted @ au1

    Humanity has proven again just how well a switch set up in a cave, with a big sign that says 'Do Not Touch' wouldn't even allow time for the paint to dry...
  • Looks like there's a reset coming through, throws you back to a login screen where you add your details.
    Sir Tainted @ au1

    Humanity has proven again just how well a switch set up in a cave, with a big sign that says 'Do Not Touch' wouldn't even allow time for the paint to dry...
  • Crusader (AU1)Crusader (AU1) AU1 Posts: 14
    Just got in. used ccleaner to clean all cookies etc. manually entered game rather than using saved shortcut
  • JOSE9 (AU1)JOSE9 (AU1) AU1 Posts: 3
    Have not been able to log in from Australia since Friday the 10/2/17 - 19:45hrs.  Every time I click on the GGE link it comes up with a message on the brown noticeboard "oiling the chain mail".
    The problem still persists as at 12/02/2017 - 0849 hrs.
    Hope this can be fixed soon, my troops will starve - :(

    Have also tried logging in using puffin via mobile and it did not work.
  • i have just managed to log on only to find i have gone  back to level 1. how do i get my level 70 back 
  • hai good day.. can try using cleaner ( http://filehippo.com/download_ccleaner/ ) to clear cache hope it help. 
  • I had the same issue using opera browser in the Australia1 server as did many members of my alliance  

    I'm not nothing! I was never nothing. The power you have I don't need.

  • had to change over to comodo dragon browser works fine now

    I'm not nothing! I was never nothing. The power you have I don't need.

  • ang1243 (GB1)ang1243 (GB1) GB1 Posts: 3,834
    Hi all,

    If nothing else is working, try the version of the game found here: http://www.theempiregame.com/welcome.php

    It seems to work for some players.

    Angus

    Support | Community Guidelines | Short Questions | Bugwatch Thread | WebsitePrivate Message

    Check out my website with loads of cool tips about GGE: http://www.ultimategge.co.uk
     




  • Imperius (GB1)Imperius (GB1) GB1 Posts: 1,088
    edited 12.02.2017
    Sums up what compensation will have to be in order to let this pass :blush::blush::blush:
    ------------------------------------------------
    https://www.youtube.com/watch?v=jTmXHvGZiSY
    Imperius @EN1
    Musks







  • i had the same problem  on the australia1 server had to use a different browser as opera wouldn't letme past the blue screen, then on second attempt got stuck on oiling chain mail, had to use a browser i rarely use  comodo  dragon,.
  • got in , now drop out at random, to a white screen normally when I'm about to attack a sam and have to log back in, come on GGE I have lost 837 troops 4 mins before I got back into the game, and now you have a special that to get I have to spend rubies?, (hint) NO! not until you fix the problem you created, and yes still getting the adds , maybe that's it adds take precedence over your game
  • agree Sir Tainted am getting shockwave flash not plugging in , or flash wave not plugging in after sitting on oiling the chainmail for 20mins or so, So GGE suggest it may be because you have adds running behind the game which pop out when you don't need them to, greed is not good, you had a good game here and have lost a lot of players through greed and your about to lose a whole lot more, and become the laughing stock of the gaming world and an example on how not to run a game
    It's fairly obvious, was locked out through Chrome then went to IE, which I don't use often, worked fine till shockwave was updated, now can't get in, same with Opera and Firefox. Tried Maxthon but it used the same background engine as IE so that was cactus to start with.
    try using comodo dragon it seems to work on that browser
This discussion has been closed.