Loading Issues

Imperius (GB1) · 10.02.2017

Only logical thing I see for them to do is a roll back or comp to everyone not just the people who send a ticket through as this is a server wide issue

Mario 999 (ASIA1) · 10.02.2017

still not in

Lj2228 (GB1) · 10.02.2017

Hi all. I have now been trying to log onto to empire for 8 hours. I have used all the tips provided in the forums, cleared cache and cookies and used three different browsers. Still nothing. And yet empire give us no reason as to why this is happening or any other help to log on whilst others are happily moving forward in the comps.

MODS - can you at least give us a time scale in which this issue will be fixed so we can log on normally???

lipsapenny (GB1) · 10.02.2017

oh come on, still can't log on and nothing from empire team !!!!!

JOHNFW (GB1) · 10.02.2017

Same problem go no idea if everyones in same boat.

I was wondering if the flash player upgrade by Adobe helped to create the problem

WinterSoldier (GB1) · 10.02.2017

I'm still struggling to log onto my account, please help as i'm on -4k, and food runs out tonight at 10pm

Batten (GB1) · 10.02.2017

WinterSoldier (GB1) said:

I'm still struggling to log onto my account, please help as i'm on -4k, and food runs out tonight at 10pm

I have sent you 18K food to your main each outpost and to your castle in ice. GGE players do have a tradition of helping each other out in situations like this. Whilst I am on and hitting and bringing food in I and I'm sure other players will try and help out where we can. If players post here then perhaps we can try and support cross alliance until the problem is solved.

Good John (GB1) · 10.02.2017

Still not in, this is disgusting...... come on sort it out!!

Crusader (AU1) · 10.02.2017

same situation. still cant load game

Lizzy Max (US1) · 10.02.2017

Can't get in. Log-in screen frozen at "oiling the chain mail." This is not good.

StrongFred (AU1) · 10.02.2017

tied your suggestions to log in did not work come make it work

Lizzy Max (US1) · 10.02.2017

How is it that it's easy to log on to "Big Farm" while GGE remains frozen? Both games are yours.

Lizzy Max (US1) · 10.02.2017

I tried all the "Possible Fixes" you offered including the temporary link.

NONE of them worked. Even the temporary link is frozen at "oiling the chain mail."

So now what?

Johnny40 (AU1) · 11.02.2017

Sooooo, any answer from you guys at GGE when login might be possible???

WheresWally (AU1) · 11.02.2017

Still cannot log in, screen freezes at "oiling the chain mail"
AND NO INFO FROM GGS

King Nidgey (GB1) · 11.02.2017

http://prntscr.com/e771eh

Here we go again!!!!

Venom (ASIA1) · 11.02.2017

King Nidgey (GB1) said:

http://prntscr.com/e771eh

Here we go again!!!!

That's just your computer/internet. You would see a blue screen if it was the actual game issue, which is solved for about 95% of players.

Falling Angel (GB1) · 11.02.2017

Excellent job GGE! With a bit of luck you might get us all with log in problems! This will put an end to our problems and yours too!
I am stunt with your attitude! Are 12 pages of players saying we are having problem and yet nobody from the game comes forwards to tell us, yes we hear you, we work on it. Or sorry guys, we just don't know what the problem is but we trying something. Anything is better than nothing!
I do hope from all my heart that the GGE people are having a good weekend! As you guys just spoiled ours.

BM Neroxnex · 11.02.2017

@Falling Angel (GB1) Multiple posts have been made regarding this issue. Also with guides on what to try to fix it. A minor patch was also released earlier today which should have fixed most issues. Please check with the links below:

https://community.goodgamestudios.com/empire/en/discussion/328473/problems-with-logging-into-the-game-10-02-2017

http://https//community.goodgamestudios.com/empire/en/discussion/328503/flash-error-issues-10-02-17

http://https//community.goodgamestudios.com/empire/en/discussion/328493/possible-solutions-for-logging-into-the-game

BM Neroxnex · 11.02.2017

Would also like to remind players in case you didn't see this but we did release a new loading screen link. This link will be good for accessing the game for about 7 days. It should fix issues players are having temporarily:

http://files.goodgamestudios.com/games/castle/goodgameempire1.swf

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