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Facebook connect is unable to disconnect from FB once connected

Skynet (IN1)Skynet (IN1) Posts: 108
edited 13.10.2016 in Technical Assistance
Facebook connect is unable to disconnect from FB once connected in one of my friends account named BlackDragon_mit (IN1). It causing serious issues for him, can any CM please give some idea about this matter. 

http://prnt.sc/crdsep

It's only showing already connected while try to disconnect from FB, it should show disconnect button if connected. So, high chance it's a bug please help us.

Reference Ticket Number : 2016100910008552

Currently my own account Skynet got into same issue, I can't able to disconnect my own FB account as well. Please look into the issue.
Post edited by Skynet (IN1) on
Skynet the Adventurer

Level 70 Legend 527
UnSTOPpables
Server : India 1

Join me at largest Facebook Fan Club of Good Game Empire : https://www.facebook.com/groups/1goodgamempire1

Best Answer

Answers

  • rk1426 (IN1)rk1426 (IN1) Posts: 1IN1
    the player is my ally mate the facebook issue in his id getting worst some one is creating mess through it do help to recover the game id by disconnecting the facebook access from that account manually.hoping the best 

    [email protected]
  • i disconnected my FB id from my account ( http://prntscr.com/crn13d )
    tried to relink to my new facebook id but i cant able to relink to new fb id too
    shown same msg as blackdragon_mit friend got  http://prntscr.com/crmz8m

    i can login in my game acc using my disconnected old facebook id

    its like am also not able to disconnect FB id from my game account

    rajkumarmnv @ in 1
  • Mandaroke (IN1)Mandaroke (IN1) Posts: 17
    edited 09.10.2016
    i strongly object on this issue causing problem
    what is this? BUG bug BUG 
    my known friend BlackDragon_mit  
    is having problem with it :neutral:
    please kindly look into it 
    his id is one of the roots of our allience
    humble request to the technical team to work on this facebook issue
    once connected ok after clicking disable the connection 
    thats not getting disconnected 
    some noob has connnected his/her FB to 
    BlackDragon_mit id
    i request u to give us our id back how it was 1 day back from now,
    regards
    mandaroke (IN1)
    Lokesh Jain (Mandaroke)
  • Perryl (AU1)Perryl (AU1) Posts: 1,234
    Facebook connect is unable to disconnect from FB once connected in one of my friends account named BlackDragon_mit (IN1). It causing serious issues for him, can any CM please give some idea about this matter. 

    http://prnt.sc/crdsep

    It's only showing already connected while try to disconnect from FB, it should show disconnect button if connected. So, high chance it's a bug please help us.
    You should advise the user to contact support at https://support.goodgamestudios.com

    Funny, I just tried to submit a ticket and it doesn't appear to be working on Chrome. Could be a browser issue or something, but with the sad state of GGS development, I wouldn't be surprised if it's broken. 
    perryl @ USA1 
    Perryl @ UK1 and AU1 

    @ me or don't expect a response. 

    Chasing the goalpost since 2014. I discovered GGE through a Dogecoin faucet rotator. Don't know what that is? No big deal, those are gone in 2018. A long break was good. Highly recommended. I got too drunk and forgot why I hated GGE and took a break in the first place. So, here I am again. 
  • ummm,

    i came here to comment because em running with same issue
    i have email access but some noob has FB access please
    please work in this not only one or 2 ids maybe many having this problem please help us
    thank Q
    regards
    ishaq
  • You should advise the user to contact support at https://support.goodgamestudios.com

    Funny, I just tried to submit a ticket and it doesn't appear to be working on Chrome. Could be a browser issue or something, but with the sad state of GGS development, I wouldn't be surprised if it's broken. 
    Already suggested will soon share the ticket number here as a reference to our issue.
    Skynet the Adventurer

    Level 70 Legend 527
    UnSTOPpables
    Server : India 1

    Join me at largest Facebook Fan Club of Good Game Empire : https://www.facebook.com/groups/1goodgamempire1
  • someone else has added facebook account to my ally mate id blackdraogon_mit 
    please try to disconnect the facebook access of that id and save the id.
    hope you understand it and expecting you to help as
    soon as u can

    http://prnt.sc/crdsep 

    It's only showing already connected while try to disconnect from FB, it should show disconnect button if connected. So, high chance it's a bug please help us.

    Reference Ticket Number : 2016100910008552
  • http://prntscr.com/csgf07


    wht the hell again i cnt to connect to my fb 

    plz once again check it 

    gge making me as a mad some times

    i wont like to take this worst bugs 
  • Dear.
    I think once you connect any game or other app. that can be remove from the setting area of facebook.
    just go to setting, click apps and remove unwanted apps/games.
  • same issue here :neutral:
  • wow!!! ur frnd is really very very strong
  • Philt123 (GB1)Philt123 (GB1) Posts: 1,573GB1
    how can it be that anyone can connect your account to a fb account other than yours ?  Surely it can only be done in game from your account when you are logged in!
    Philt123 @ en 1
  • Dark Venom (ASIA1)Dark Venom (ASIA1) Posts: 2,112ASIA1
    I have the same issue I can't disconnect my International account and connect my Aisa account
    Dark Venom on Asia1, and your mothers tinder dates list. 
    Paypal Me Money on US1, and at the local charity bins stealing clothes. (inactive until I get myself a new laptop).
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