Berimond Issues 08.10.16

FamousJohn8 (GB1) · 08.10.2016

bit of a joke really

I was nearly top 100 in a couple of hours , would of 100% gotten top 50 , now im getting feck all , lol

HeadSlasH (HIS1) · 08.10.2016

que porqueria se equipo GGE tienen, esto ya es un fastidio

ang1243 (GB1) · 08.10.2016

BFC (GB1) said:

Sorry this isn't good enough I have spent a load of rubies on tools and carts was about to take 1st place how the hell can you end it mid flow!
What the f**k is wrong with you as a company!!!!!!!
Tell you what refund my 300k rubies Give me claw king title 1 million food and kiss my a**e for forgiveness
Alliance event ends early because of a glitch then Beri ends early because of a glitch except with Beri no warning
You give us Foreign Invaders version 2 which no one wants and the prize on offer is something you have offered already
You don't work weekends, please tell me what do you do?, bunch of cr***ns
This game is a f*****g shambles
BFC

Hi @BFC (GB1)

I can only imagine your frustration, and I will make sure that your points are highlighted clearly to the relevant people.

manasruler (IN1) said:

I do not like this. I believe that im not the only one to do so.

No1 ) Why do events which players actually play get messed up? Are the developers so incompetent that they focus only on money and not on the actual meaning of "customer service"? Do they only EARN and not LEARN?

no.2 ) There better be a compensation. And not a miserly one at that. BM is a very unpredictable event, with players suddenly pushing at the last few hours/days, messing up the ranking. So GGE, for once, please do use the neurons up there and give out a good compensation.

No.3 ) Please do announce in game as well. Not every player visits the forums and it is very very annoying when such events occuer REPEATEDLY.

@manasruler (IN1)

1) The events had to be ended early as there is a problem elsewhere causing events to cause even more problems, ending it was the only possibility.

2) There is going to be compensation, and It is being worked out and hopefully sent out on Monday.

3) There isn't a method for announcing it in the game at the moment, and as a moderator (a fellow player) I doubt I would have access to the means if this was the case.

LurRuler (GB1) said:

Mikeshot2 (GB1) said:

BM ang1243 said:

Hi Everyone,

The Berimond event is being ended early, the rankings have been saved and so the rewards will be given out similarly to the rewards for the Alliance Tournament I believe.

There are various reasons that the berimond event had to be ended early globally:

The event had a glitch from the very beginning meaning the rankings weren’t being displayed properly; the titles that each player had earned were not showing up on the rankings.
The event had actually caused two servers to close temporarily (the polish and german servers), meaning players couldn’t login at all.
Events can only be ended globally, so the event couldn’t have just been ended for the servers affected by the inability to login.

I’d like to apologise for the inconvenience caused by the event ending early, and if anyone has any more questions, I’ll have a go at answering them if you post them below There will also be a more detailed explanation coming later.

Apologies,

Angus

just one question Angus - Why on earth do we continue to play a game there is no interest in from it's owners?

good question
and a glitch in the title rankings is hardy a reason to shut down beri fix the titles glitch afterwards if you have to we didn't have beri invasion on green last month either, why bother doing good events if they keep shutting ti down

The reason for shutting down the event wasn't because of the titles, but because of the overloaded server

ManuelParrish (HIS1) · 08.10.2016

varios jugadores el primer dia nos enfocamos en reclutar los soldados mejorar el campamento por si a algún pajarito s ele ocurre atacar y al segundo se comienza a dar con todo a berimond y ahora con este problema se pierde todo esta preparación y la posibilidad de lograr alcanzar los 50 mejores para las piezas creo que deberían compensar de manera general a todos de igual manera

chinu8 (IN1) · 08.10.2016

HaHa GGS!!
This is what we can expect from you guys...
Firstly,U guys have forgotten how to write codes
Secondly,U are introducing BUGS as updates
Thirdly,Bcoz of you guys,players like me who were going for 95k gallanry target had to suffer,a lot
Just cuz of the coding which u guys have forgotten
Believe me,either change ur lazy workers or shut down this game
I don't care about the rewards-what matters is the target i had....
And at the end,Plz improve your Customer Service(I'm sure you guys won't be able to do that,but still.....)
As i always say,We want new happenings in "The World Of Empire" but,yea...not those stubborn BUGS as the ""happenings""
Either change the way this game works or this game will be ruined just like a castle does......

king pin 11 (GB1) · 08.10.2016

This is getting abit of Regular Thing with GGe. Ending events early as there are bugs in them. Come on GGe get it sorted coz you wasting our time.

ang1243 (GB1) · 08.10.2016

ManuelParrish (HIS1) said:

varios jugadores el primer dia nos enfocamos en reclutar los soldados mejorar el campamento por si a algún pajarito s ele ocurre atacar y al segundo se comienza a dar con todo a berimond y ahora con este problema se pierde todo esta preparación y la posibilidad de lograr alcanzar los 50 mejores para las piezas creo que deberían compensar de manera general a todos de igual manera

@ManuelParrish (HIS1)

https://community.goodgamestudios.com/empire/es/discussion/320616/desaparicion-de-berimond#latest

BFC (GB1) · 08.10.2016

UltraFlavoured (GB1) said:

REFUND ALL MONEY SPENT WHILE BERIMOND WAS RUNNING
Say sorry to your customers correctly. Then learn for your mistakes.

- Simply issuing some statement , Conning your players out of what they have earned and STILL taking customers money is absolutely disgraceful

But then again you have been disgraceful as a company for well over a year..
Customer service -Disgraceful
General gameplay - Disgraceful
Response times - Disgraceful
Communication - Disgraceful.

In fact the only thing you are good at is blaming your customers and taking their money.

We have all been GGE'D once again.

Someone needs to call Guinness book of records - It must be a new record for number of F/ck ups in a single game within a week.

~Ultra

Im with him above GGE you are gutless you leave it to ANG to tell us what is going on. Well im not ear bashing Ang he has been put into an impossible situation. GGE = Spineless come face us and explain this utter shambles!

Lannick4 (US1) · 08.10.2016

BM ang1243 said:

Hi Everyone,

The Berimond event is being ended early, the rankings have been saved and so the rewards will be given out similarly to the rewards for the Alliance Tournament I believe.

There are various reasons that the berimond event had to be ended early globally:

The event had a glitch from the very beginning meaning the rankings weren’t being displayed properly; the titles that each player had earned were not showing up on the rankings.
The event had actually caused two servers to close temporarily (the polish and german servers), meaning players couldn’t login at all.
Events can only be ended globally, so the event couldn’t have just been ended for the servers affected by the inability to login.

I’d like to apologise for the inconvenience caused by the event ending early, and if anyone has any more questions, I’ll have a go at answering them if you post them below There will also be a more detailed explanation coming later.

Apologies,

Angus

well this is the politice of the GGE ,
they alwasy F**k UP the hole server,
1 . with the tournoment
2 . we didn't have event more then 5 days
3 . now the ending berimond
what's next ? Stealing money over and over again or what ?

MikeBag (SKN1) · 08.10.2016

Maybe we should all stop doing events and only have a war blast against each other?

It was actually quite refreshing to have few days off... Without events. Most people don't know or understand that this is a war game.

Even though the biggest 2 scams for today - poor rewards in WOR and Beri ending "coitus interruptus"

I hope that GGE understand, that if everyone gets same compensation it is fukk off to top players who succeed event after event... Like me

mikesmight123 (GB1) · 08.10.2016

@BM ang1243

Why did u put this thread up instead of evoke?

ang1243 (GB1) · 08.10.2016

mikesmight123 (GB1) said:

@BM ang1243

Why did u put this thread up instead of evoke?

Because Evoke isn't in the office right now, and I thought you ought to get the information asap.

Graycat (US1) · 08.10.2016

mikesmight123 (GB1) said:

Why did u put this thread up instead of evoke?

CM Evoke doesn't work Saturdays, neither does any other CM

I hope the compensation for the problem is at least decent...

BFC (GB1) · 08.10.2016

Avalonya (NL1) said:

For those who are interested in it, they are currently overworking their Customer Service, hence why we are getting so much detailed information recently when events stop.

There never will be a way that everyone is satisfied, but there is recently a change in the way GGS is taking on the feedback they get from the community.

So I do understand some that are angry about the coins, rubies etc. they invested to have a succesful tournament, though I would really like us to stop cursing and offending others and the GGS Team. They are currently working very hard on re-establishing a satisfied customer base.

Overworking all the various bugs that we players experience. It will take a while before the game will be close to bug-free (completely bug-free is a fairytale). So let's keep giving them constructive critiscism, instead of cursing and offending people who also are just doing their job as good as they can.

Listen you may be meek and mild and allow yourself to get mugged off but don't tell others that they should lie down and take it as you do. I pay to play this game one of those so called Ruby players.....I pay for something I expect to get it,

Doing their job as good as they can???? Are you that naïve? Im not going to have a pop at people like Ang he isn't an employee of GGE he is a paying player trying to help us out. But I will reserve the right to have a pop at GGE and their useless Customer service. This whole game is falling apart it has been for a while so take your platitudes and your sycophant attitude bend over and keep taking it, just don't expect the rest of us to follow you.

BFC

Scales (GB1) · 08.10.2016

I am very disappointed with the early end to Berimond. I was on track for another top 50 place and this one was important as I would have received the 4th piece of the lion set. I would have made it. I have made top 50 in all the previous Beri I have competed in. However I was placed 60th ish when the comp has been shut down. I imagine there or others in a similar position.

I have invested a huge amount of time into this comp and if it is not possible to look at individuals on a case by case basis then the rewards should be given out to all who would have had a chance of getting close or over the line. So perhaps redraw the reward lines. I would suggest the top 10 receive the top award. Anyone with a shout of getting top 50 (perhaps top 200) get the armour.

Giving out loads of troops as compensation (alliance tournament) was a disaster. Small alliances do not have a hope of dealing with the inevitable multiple incomings from high ranking players. That was not fun at all and should never be repeated.

Scales

TheWarriorTR (TR1) · 08.10.2016

hey guys turkey server not berimod

Bogracs_2013 (HU2) · 08.10.2016

The Hungarian forumra would be needed to write that what the trouble !LASHI RATYI TE DEL O DEL!

The Carnifex (US1) · 08.10.2016

When you can't pay the server bill...

Ang why did you become mod again? Look at all this stress. And who in the company told you about this "data overload" crap.
The management team?

Haizaki Ryouhei (IN1) · 08.10.2016

This is just ridiculous.
Atleast in the future do give a heads up to us when your coders have just fked up real bad so that we dont need to play a bugged event.

thanks

Tech World (IN1) · 08.10.2016

Wow Keep It Up GGE (Actually Your Name Should Be BugGameStudios)

Better Sell Your Company To Other Developers I Bet They Will Handle It Much Better Than You All But I Have No Rights To Point Out Your Ownership On GGS.

BTW This is too ridiculous, you keep launching updates but looks like you all never test them Either You Want To Loot Money From us or you are forcing all of us to leave the game

You All Claim That You Have Best Developer and customer support team but sorry to say its 100% false

This is amazing that all your events crash from BM kingdom ones to Ally Tournament, Royal Capital Etc

I Will Recommend You Either Statisfy us by a good compensation package otherwise i think Good Game Farm is Much Better than your stupid team of GGE

No Regards.
Tech

Berimond Issues 08.10.16

Comments

REFUND ALL MONEY SPENT WHILE BERIMOND WAS RUNNING

We have all been GGE'D once again.