Home Technical Assistance

We need new Moderators!


ModeratorWe are always on the lookout for talented people to join the team. That means you! If you think you could help us organise and inform the community while entertaining everyone then apply. We need people to help out on the forum, behind the scenes with announcements, on Discord and on our other Social Media channels.


If this is something you think might be of interest to you, HERE

"Safe" missing after purchase.

bluebear998bluebear998 Posts: 3
edited 02.10.2014 in Technical Assistance
Greetings. I was in my Winter castle about to be attacked, 15:00 +/- out, when I made a purchase of "Safe" opening my winter castle gates. The 5000 Rubies purchase was deducted from my account. The "bird" never appeared on my castle and I was attacked loosing 868 defensive soldiers. Now the "safe" purchase box will not allow me to make another purchase for 23:40. I would like the defensive soldiers returned and my burning castle returned to a castle without damage. Thank you for a great game.
Post edited by bluebear998 on
bluebear998 @ usa 1

Comments

  • Raymondmay11 (US1)Raymondmay11 (US1) Posts: 18,376
    edited 02.10.2014
    The protection mode requires 24 hours before it goes into effect. Everything is working as advertised.
    Raymondmay11 @ usa 1


    5f631c22-c4f0-4fd6-a9cf-847937db9bca_zps4dd2804epng


  • bluebear998bluebear998 Posts: 3
    edited 02.10.2014
    Thank you.
    bluebear998 @ usa 1
  • CM ArcanineCM Arcanine Posts: 4,626
    edited 02.10.2014
    Hey bluebear998,

    Raymondmay11 is spot on here. The protection mode will activate and keep you safe after the 24 hour period so don't worry, you'll get it!

    Hope this clears things up.

    Regards,

    Steve.
  • ManasRulerManasRuler Posts: 487
    edited 02.10.2014
    Greetings. I was in my Winter castle about to be attacked, 15:00 +/- out, when I made a purchase of "Safe" opening my winter castle gates. The 5000 Rubies purchase was deducted from my account. The "bird" never appeared on my castle and I was attacked loosing 868 defensive soldiers. Now the "safe" purchase box will not allow me to make another purchase for 23:40. I would like the defensive soldiers returned and my burning castle returned to a castle without damage. Thank you for a great game.

    it would been much simpler, cheaper and safer to open your gates
    The Strength of the wolf is the pack, and the strength of the pack is the wolf


    ManasRuler @ WWW 1


    Level 62
    Count palatine

    Yoloswagwarrior @ USA1

    ManasRuler @ Aus1


    Please help us in this wiki:
    http://goodgameempire.wikia.com/wiki/Goodgame_Empire

    I'm about 26.136363636363637% Insane
Sign In to comment.