[Event] The Ruby Exchanger + Settings Option

B.Stinson

NOTE: THIS IS NOT A COINS FOR RUBIES EXCHANGE SCHEME

Ever had that item you had always regretted purchasing? Perhaps, in your naive days you bought a dozen odd Dummy Archers or perhaps on second thoughts these several hundred Tar Pitch Kettles weren't such a good idea.

An easy and fairly accessible (to the active) system that would prove to be effective yet simple that would allow for further customer satisfactory through an in-game return mechanic rather than resentment. The camp will allow you to refund ruby tools at a 50% rate to prevent mass profit exploitation through the 50% discount on ruby purchases phase. For example if you return 1x Siege Tower you shall receive 6 Rubies. The actual % rate is flexible, doesn't necessarily have to be 50%.

Also, on a second note something has been suggested countless of times in one form or another. Most of us have been in a situation or have known of a fellow player who has accidently miss clicked a hefty purchase cost be it immediate completion of a building or a guaranteed Technicus upgrade be it due to either lag, human error or a distraction.

Settings > Options > “Confirmation for Ruby Purchases”

Why isn't after all this time this option isn't installed into the game yet? The settings configuration of this game is incredibly lackluster for an online game of this caliber. It’s quite literally at the level of a game that has just been released for a few months or some short-phased single player game with no purchase cost available aka little to no revenue. As oppose to this game which brings a fair bit of revenue has abysmal settings that may have been acceptable at the early stages of the game a year ago isn't now.

Adog420

I was just about to post about the lack of ruby buying protection. I for one will not be buying anymore rubies until the 13K+ rubies i lost on the technics is replaced in my account. This is not the first time this has happened and it will be the last that is my Real $$$.

All other games protect the ingame currency that is bought with real money. Why does GGE not do so. Not only does it not protect rubies, but it puts in new tents ect ect with ruby and gold buttons right next to eachother.
Which is a obvious attempt to make us "misclick" to make us waste rubies to cause us to buy more. This is done for me Protect my real life money or you will get no more of it.

Bob Puccini

I agree completly

rulernbrown2

I like it!!!!!!!!!!!!!!!!!!!!!!!!!!

NationConqueror

It will sadly not be added...

Too much benefit for GGS the way it is.

JackelKight (US1)

I see your point, they should at less have a second click thing to let you conform things brought with rubies, I know it would take longer and more clicks but what would you rather do? accidently spend more rubies or take longer to do so on purpose.

alexeptional

the settings option to turn the question on or off is a good idea, I'd use it. as to the event, perhaps each time it came, the % would be different, otherwise everyone would use it the first time then it would be redundant. if it changed each time, people might hold off, and it would make things more interesting. (actually, on second thoughts, this now sounds like a "playing the ruby stock market event" oh well...)

123guy

Sounds like a fabulous idea!

magicsss17

B.Stinson wrote: »

NOTE: THIS IS NOT A COINS FOR RUBIES EXCHANGE SCHEME

Ever had that item you had always regretted purchasing? Perhaps, in your naive days you bought a dozen odd Dummy Archers or perhaps on second thoughts these several hundred Tar Pitch Kettles weren't such a good idea.

An easy and fairly accessible (to the active) system that would prove to be effective yet simple that would allow for further customer satisfactory through an in-game return mechanic rather than resentment. The camp will allow you to refund ruby tools at a 50% rate to prevent mass profit exploitation through the 50% discount on ruby purchases phase. For example if you return 1x Siege Tower you shall receive 6 Rubies. The actual % rate is flexible, doesn't necessarily have to be 50%.

Also, on a second note something has been suggested countless of times in one form or another. Most of us have been in a situation or have known of a fellow player who has accidently miss clicked a hefty purchase cost be it immediate completion of a building or a guaranteed Technicus upgrade be it due to either lag, human error or a distraction.

Settings > Options > “Confirmation for Ruby Purchases”

Why isn't after all this time this option isn't installed into the game yet? The settings configuration of this game is incredibly lackluster for an online game of this caliber. It’s quite literally at the level of a game that has just been released for a few months or some short-phased single player game with no purchase cost available aka little to no revenue. As oppose to this game which brings a fair bit of revenue has abysmal settings that may have been acceptable at the early stages of the game a year ago isn't now.

the reason this won't or hasn't been implemented is because returning rubies for almost any price can be exploited...not through the discount but through the conquering of outposts or the transfer of tools through villages. any buildings allowing refunding will essentially lead to a situation where people conquer outposts and demolish ruby buildings to amass rubies. tools can be transferred through villages from a ruby buyer to a non buyer and then exchanged for this same effect if this were to go through.

Molson Beer (US1)

magicsss17 wrote: »

the reason this won't or hasn't been implemented is because returning rubies for almost any price can be exploited...not through the discount but through the conquering of outposts or the transfer of tools through villages. any buildings allowing refunding will essentially lead to a situation where people conquer outposts and demolish ruby buildings to amass rubies. tools can be transferred through villages from a ruby buyer to a non buyer and then exchanged for this same effect if this were to go through.

Exactly,it's a good idea,but I doubt it'll be added

Kordax Maximus

B.Stinson wrote: »

Settings > Options > “Confirmation for Ruby Purchases”

Why isn't after all this time this option isn't installed into the game yet?

So people have been asking for a "Confirm ruby purchase" dialog, for quite some time. I guess GGS still hasn't worked out that all the ill-will generated from accidental purchases is very harmful in the long run. ie: the short-term profit they make from accidental spending, and refusing to refund accidental purchases, results in unhappy customers who won't put more money into the game.

I accidentally upgraded my stronghold. It was only 7400 rubies, but I wanted to spend it on items that are actually useful! I immediately lodged a ticket to have the upgrade cancelled and get a refund. Standard reply was received 3 days later, "all in-game spending and in-game actions are final".

Count me as another "once bitten, twice shy". I'm just glad I discovered their attitude before buying a large amount of rubies. I imagine others have not been as lucky.

You make a great game GGS, but you seriously need to work on your customer relations skills. Ever heard of "cost-benefit analysis"?

Johnny40 (AU1)

I know everyone's concerns about the accidental ruby purchases. Happened to me once, then I thought for the hours of enjoyment of the game it's a pittance to what I would be spending in cinemas etc etc. It's one of those games where you really don't have to purchase anything.

InsaneDuckling (GB1)

I like the creativity and thinking of this idea, but I have to agree with magicsss17. This could be abused by a lot of people, ruby-buyers and non-ruby buyers. Another request is to add a 'Do you really want to do this?' dialogue. That, as well is a good idea, though GGE isn't very keen on adding it.

williamandarbel

yep I like this.