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Missing troops? Tip how to prevent it

pugsley2pugsley2 Posts: 176
are your soldiers gone, lost or missing after the update? ok.. i will share some tip.
since GGS don't have the solution yet for the missing troops specially after the update i tried to observe things before and after the update, i noticed that troops gone missing if you sent them out just before the update. my advise is DONT SEND YOUR TROOPS OUT IF THERE IS AN UPDATE COMING. MAKE IT SURE THAT THEY ARE IN YOUR PLACE/CASTLE/OUTPOST WHEN THE UPDATE IS HAPPENING.

hope this helps. :)

in pace, ut sapiens, aptarit idonea bello
In peace, like a wise man, he appropriately prepares for war

pugsley
cRusAdEr

INTERNATIONAL 1
[SIGPIC][/SIGPIC]
Post edited by pugsley2 on

Comments

  • edited 05.09.2012
    Hi pugsley,

    Acutally that is wrong. The update has nothing to do with the troops going missing.

    At the moment there is NOTHING a player can do to prevent it happening. We are still searching for the bugs. if any information does become available to help prevent it occuring it will of course be shared with the community.

    Regards,
    Malreyn
  • Redrooster2Redrooster2 Posts: 15
    edited 05.09.2012
    there has to be something common that affects it as one of my members have lost his army 5 times while i haven't lost a single one yet *knock on wood*
    Redrooster2 @ usa 1
    8.jpg
  • ganpat666ganpat666 Posts: 1
    edited 05.09.2012
    after giving attack if i log out, my soldiers dont come back to their castle..
    this is not done. can i know why? i have invested much time and money for creating them..
    ganpat666 @ au 1
  • BobFighter834 (INT2)BobFighter834 (INT2) Posts: 2,762
    edited 05.09.2012
    ganpat666 wrote: »
    after giving attack if i log out, my soldiers dont come back to their castle..
    this is not done. can i know why? i have invested much time and money for creating them..

    This is a bug. Go to the "technical problems & bugs" section of the forum and look at the stickied threads.
    BobFighter834 - International 2.

    "It's not about the rubies, rubies, rubies
    We don't need your rubies, rubies, rubies
    We just wanna make the world dance
    Forget about the price tag" - by Jessie J (sort of)

    To contact support, you can:

    1. Click here - http://support.goodgamestudios.com/
    2. Click on "help" and "support" in-game (top-right of your screen - blue question mark)
    3. Type "Goodgame Empire Support" into Google.
  • Yao Kang4Yao Kang4 Posts: 10
    edited 10.09.2012
    i dont think this works

    Dont send units when you know you are logging out
    You dont believe? try it then
    Yao Kang @ en 1
  • FamousHackerFamousHacker Posts: 2
    edited 10.09.2012
    Yao Kang4 wrote: »
    i dont think this works

    Dont send units when you know you are logging out
    You dont believe? try it then
    I attack all the time. Even when im offline. I dont lose soldiers. so thats kida false
    FamousHacker @ WWW 2
  • SqueakercheeseSqueakercheese Posts: 31
    edited 16.09.2012
    This glitch only occurs when attacking from your main castle.
    Squeakercheese @ United States 1 and International 1
  • RicerRicer Posts: 3
    edited 16.09.2012
    I just lost 75 men and I\m only level 7. Trust me it's true. Dont do it my structures got built but my men decipeared. I checked the log to vmake sure i didn't lose them in battle but I didn;t they just vanishied leaving me with nothing, and they ask for money on this game if it is unreliable! SUCK IT!!!!!
    Ricer @ usa 1
  • RicerRicer Posts: 3
    edited 16.09.2012
    Your wrong and kinda false
    Ricer @ usa 1
  • Dexter2587Dexter2587 Posts: 9
    edited 16.09.2012
    i have lost over 200 troops from sending men out and they don't return please someone do something or i shall quit this game i am very dissapointed in it i have bought over 10 000 rubies which is alot of money and in return i lose over 200 troops
    "No, please don't eat me. I have a wife and kids, eat them" - Homer Simpson LOL:rolleyes:
  • sanjaypererasanjayperera Posts: 7
    edited 16.09.2012
    i sent out 800 troops on a mission including marauders which i hired by giving resources today. They are all gone. it takes lot of gold, time and resources to build 800 troops. To loose them is very disappointing. i think you need to stop new game updates for now and sort out the big issues.
    sanjayperera @ WWW 1
  • madperson (INT1)madperson (INT1) Posts: 337
    edited 16.09.2012
    I lost over 140 traveling soldiers and 200 marauders over a month ago and i conatacted support but they haven't done anything about it. I was offline when it happened and the army left from my outpost post victory 2.
    Madperson @ WWW 1
    Level 70, active.


    FEEL MY WRATH!!!

    [SIGPIC][/SIGPIC]
  • Conqueror9Conqueror9 Posts: 896
    edited 16.09.2012
    I believe "update" has caused it

    when i relogin ... ( off due to crash )
    the game does not give me a daily login bonus..
    it means game is doing some "update" or "backup"..etc

    otherwise, they will not give me a login bonus...it is clearly "game" is doing something and re-assess (may be daily update)

    when i try to send amry out for the treasure hunt in the map
    i find missing troops and those troops a in the "returning home" after hitting a rbc

    so i think
    it is possible
    the game update do not include those troops that are off town while they are doing some "update"
    Conqueror9 @ au 1
  • vikasbansal4uvikasbansal4u Posts: 1
    edited 16.09.2012
    Will the game developers or the moderators respond back to this thread.
    vikasbansal4u @ en 1
  • BobFighter834 (INT2)BobFighter834 (INT2) Posts: 2,762
    edited 16.09.2012
    Will the game developers or the moderators respond back to this thread.

    CM Malreyn already responded. And besides, this thread is a complete and utter waste of time, so why would a mod have to say anything? There have already been numerous threads made in the correct section of the forum, and dozens of posts from mods on those threads.
    BobFighter834 - International 2.

    "It's not about the rubies, rubies, rubies
    We don't need your rubies, rubies, rubies
    We just wanna make the world dance
    Forget about the price tag" - by Jessie J (sort of)

    To contact support, you can:

    1. Click here - http://support.goodgamestudios.com/
    2. Click on "help" and "support" in-game (top-right of your screen - blue question mark)
    3. Type "Goodgame Empire Support" into Google.
  • sjoerdgoereesjoerdgoeree Posts: 4
    edited 19.09.2012
    I had the same problem, i didn't even got a message that my troups arrive at my enemy's place :s

    someone in my alliance lost over 500 units already! :O

    I also noticed that pieces of the traveing knights and now deserters on the glacier are missing: i collected 5 and bought 3, now i only have 2 left :S

    I really hate this!!!!!!!!!!
    sjoerdgoeree @ nl 1
  • edited 19.09.2012
    Hi All,

    I'm going to lock this thread since it serves no purpose. THere is nothing that you can do as a player to prevent the bug occuring. it is random and we are still investigating it. Updates will be provided as and when we have then via the sticky thread in the bug forum.

    Regards,
    Malreyn
This discussion has been closed.