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Update discussion

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Comments

  • JPS Kills (GB1)JPS Kills (GB1) GB1 Posts: 357
    Tarmo (WORLD1) said:
    One good thing i see its last times GG made special offers with price 9000 rubbies and 19 999 rubbies,
    consist one ore 3 strong decos some soldiers , tickets....temporary look.
    Ther is somthing for small spenders to.
    I think the idea of getting ruby attackers/defenders for 825 rubies instead of 1,650 rubies is a good thing too. As for the temporary look items, each to their own.
  • Wiglema (NL1)Wiglema (NL1) NL1 Posts: 951
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Dear Lords and Ladies,
    We currently have a problem with Premium Relic Mead Production Construction Item and therefore we will freeze food & mead production until 15:30 CEST while we investigate what is causing this.
    We will keep you informed.

    Regards,

    Your Empire Family.

    What will be done about units that were lost due to this problem before the mead was frozen?

    They have been refunded.

    Not in my castles. I lost thousands of troops because of that bug and not a single one was refunded.
    Please contact support.

    I contacted support last month, but they asked me to resubmit my request in a supported language. Apparently my English is not good enough for them to understand. The only non-English words I used were the in-game names of the units on my server, because they asked for them specifically. Unless I misunderstood their question: 
    "Q: List the exact amount, name/s (specific in-game names only) and location of items lost."

    Is a list of English translations of all unit names available anywhere? Maybe that could help those poor support people.


    Goodbye Forum, goodbye forum friends & Freunde!
    Wiglema (NL1)
  • PoseidonPoseidon Moderator Posts: 2,296
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Dear Lords and Ladies,
    We currently have a problem with Premium Relic Mead Production Construction Item and therefore we will freeze food & mead production until 15:30 CEST while we investigate what is causing this.
    We will keep you informed.

    Regards,

    Your Empire Family.

    What will be done about units that were lost due to this problem before the mead was frozen?

    They have been refunded.

    Not in my castles. I lost thousands of troops because of that bug and not a single one was refunded.
    Please contact support.

    I contacted support last month, but they asked me to resubmit my request in a supported language. Apparently my English is not good enough for them to understand. The only non-English words I used were the in-game names of the units on my server, because they asked for them specifically. Unless I misunderstood their question: 
    "Q: List the exact amount, name/s (specific in-game names only) and location of items lost."

    Is a list of English translations of all unit names available anywhere? Maybe that could help those poor support people.


    It probably flagged it as Dutch, can you pm me the ticket number?
  • PoseidonPoseidon Moderator Posts: 2,296
    Tarmo (WORLD1) said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Wiglema (NL1) said:
    Poseidon X Angel said:
    Dear Lords and Ladies,
    We currently have a problem with Premium Relic Mead Production Construction Item and therefore we will freeze food & mead production until 15:30 CEST while we investigate what is causing this.
    We will keep you informed.

    Regards,

    Your Empire Family.

    What will be done about units that were lost due to this problem before the mead was frozen?

    They have been refunded.

    Not in my castles. I lost thousands of troops because of that bug and not a single one was refunded.
    Please contact support.

    I contacted support last month, but they asked me to resubmit my request in a supported language. Apparently my English is not good enough for them to understand. The only non-English words I used were the in-game names of the units on my server, because they asked for them specifically. Unless I misunderstood their question: 
    "Q: List the exact amount, name/s (specific in-game names only) and location of items lost."

    Is a list of English translations of all unit names available anywhere? Maybe that could help those poor support people.


    use google translate
    That obviously doesn't work when you're asked for specifc in game names.
  • RichpertChampio (US1)RichpertChampio (US1) US1 Posts: 2
    What the heck is going on with this new attacking--you have managed to slow things way down and complicate this game soooo much
  • OTG (AU1)OTG (AU1) AU1 Posts: 49
    Loosing Mead troops... where I was previously positive before the update.  what the heck GGE

    lynn5 @ au 1
  • YourBloodyBase (US1)YourBloodyBase (US1) US1 Posts: 770
    RichpertChampio (US1) said:
    What the heck is going on with this new attacking--you have managed to slow things way down and complicate this game soooo much
    BRO, IT'S THE NEW BALANCE.  CAN'T DEFEND ANYTHING AND EVERYONE LOSES! IF EVERYONE LOSES NO ONE WINS! FAIR IS FAIR. I GET IT.
    Current Member of Minerva
    Former Member of The Red Army,     Reaping Forest
    Former Member of The Un~Forgiven (Self-Appointed Propagandist)
    Former Proud Member of HITMEN(formerly known as Grumpy Hitmen)
    Former Proud Member of The Ninja Pack, Rastafarians, Rustlin' Jimmies, KingdonOfDeath, and Strike Force
    Proud former Recruiter for The Ninja Pack - Crimson Warriors
    And, a very brief Period Of Time in Neph Reapers(Please don't tell The MISC)



    https://prnt.sc/immx03
    Making a run for first and your...
    https://prnt.sc/imuxgc
    Then You...
    https://prnt.sc/imupnu
    FML


    HIVE Club leader and Creator
    http://prntscr.com/fz0jgz
    http://prntscr.com/fyowm1

    GGE Courting Methods
    https://community.goodgamestudios.com/empire/en/discussion/358319/bullies#latest
    Well at least. She posted on my wall.

    I am also a self-appointed GGE historian. Back in the day, I was in the Original "Honey Badgers". Until it became part of the fellowship. And, my character fell into ashes over a long hospital stay. And, the use of "xXx" at the beginning and end of the of your name was removed along with my Character. I've been here from the Start, boi.


  • OTG (AU1)OTG (AU1) AU1 Posts: 49
    It says to hit the wolf fortress... so I click the arrow and it takes me "not to the wolf fortress"  ???
    lynn5 @ au 1
  • FatherPretzel (US1)FatherPretzel (US1) US1 Posts: 550
    Check your CY troops for defense as even though I got 300K of Val Defense the screen only shows 2500 in CY.

    There is no way I can defend against a semi whale or whale attack now.   

    Seems like the best defense is fire/loot cast now if that is all a f2p or low buyer can hold in there CY

    Of course no tutorial on how to increase CY troops or much of anything.  
    Justinlegoboy @ usa 1
  • Joe Dub (GB1)Joe Dub (GB1) GB1 Posts: 83
    FatherPretzel (US1) said:
    Check your CY troops for defense as even though I got 300K of Val Defense the screen only shows 2500 in CY.  
    That is the new Limited courtyard feature.

    You can upgrade your courtyard limit by levelling up your general and using the skill points to increase your courtyard 200 troops at a time.
  • Joe Dub (GB1)Joe Dub (GB1) GB1 Posts: 83
    Herveus (AU1) said:
    also why do I only see if it is a ranged or melee trop and not what troop it is with how many troops exist you gotta know which one of the 5 billion ranged troops it is 
    There is an arrow to the right of that wave line. If you click it it will drop down a interface that looks like the old wave set up. you can see what troops and tools you collected but cannot interact with it in any way what so ever.
  • Herveus (AU1)Herveus (AU1) AU1 Posts: 11,067
    Joe Dub (GB1) said:
    Herveus (AU1) said:
    also why do I only see if it is a ranged or melee trop and not what troop it is with how many troops exist you gotta know which one of the 5 billion ranged troops it is 
    There is an arrow to the right of that wave line. If you click it it will drop down a interface that looks like the old wave set up. you can see what troops and tools you collected but cannot interact with it in any way what so ever.
    thanks  fixes one of the issues at least

    You need or want help to become a better player shoot me a message in the forums or here I'll gladly help you out for free

    In h    ibernation nov2019-now

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