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I lost my account password

i tried doing: i forgot my password, but it seems that it doesn't work, i tried contacting the support but they seem to not respond back anytime soon cause i sent them 3 days ago and still didnt respond, i have the email i know it, i play on SA1, please i need to reset the password cause i forgot it, i have played the game from 2013

Comments

  • Venom (ASIA1)Venom (ASIA1) Posts: 2,193ASIA1
    On the log on screen, there will be a feature you can use to send a link to log back in. In English it is called, "forgot password?". Click there, and it will send a link to your email.
    Please update the Kingdom League event to a real 'ranked' event. The current event is very bad, and very unfair - I am not being placed with players on similar skill level by any means, I have dominated the last 8 out of 12 days by over 500% compared to other players, the remaining 4 a player dominated me by over 500%.

    I am writing this in my signature to avoid cluttering the forums, but having the message everywhere. 
  • sultqn (SA1)sultqn (SA1) Posts: 2SA1
    On the log on screen, there will be a feature you can use to send a link to log back in. In English it is called, "forgot password?". Click there, and it will send a link to your email.
    too bad it doesn't work lol
  • Hey @sultqn (SA1) and @thomas sung h (SKN1),

    I'm sorry to hear that you are having issues accessing your accounts. From what I've heard, your tickets have been received by our support team. Currently, there are other tickets ahead, but rest assured once those are resolved yours will be as well. Each ticket has a # associated with it and won't be lost. You'll get a response as soon as the team is available, it shouldn't be too long now. So keep your heads up and keep checking your emails for updates! I know this may not be the ideal news, but unfortunately we cannot assist with account issues over the forums. Your tickets will be handled soon enough ;)

    Thanks!
This discussion has been closed.