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BUGWATCH: Q&A [English] - Found a bug? Tell me about it!

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Comments

  • Foreign castles.  The game states that the FCs are automatically generated and fit your level (the level of of the attacker).  The issue is I am getting MAYBE 400 troop castles 98% of the time.  I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC.  There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time.  If I had to do so 50% of the time, maybe I would buy that bolonga.

    Before the FCs would attack back and folks would interact with an actual player.  That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.


  • what ever was done with html5 its messed up grafixs big time and nastly lag now. either undo it or fix it and like soon not next year.
  • Asmodeus (NL1)Asmodeus (NL1) Posts: 141NL1
    There is a major bug with the html5 version of the game.
    One of my alliances mates was getting attacked, he was logged into the game using the html5 version, he didn't see the attack.
    I was on the flash version and I was able to see the attack, after he logged on to the flash version he could also see the attack

    As you can see this is clearly a game breaking bug and I would hate to see the flash version go unsupported in 2 days.



    Current might without top 100 titles and 10k negatives.
    You can contact me on discord @Asmodeus#4120 for help in game.
  • Foreign castles.  The game states that the FCs are automatically generated and fit your level (the level of of the attacker).  The issue is I am getting MAYBE 400 troop castles 98% of the time.  I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC.  There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time.  If I had to do so 50% of the time, maybe I would buy that bolonga.

    Before the FCs would attack back and folks would interact with an actual player.  That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.


    Hey mj, 

    Would you be able to shoot me a direct message next time this event is running/when it happens to you again? Then I can jump into your account, gather the co-ordinates of these under-powered FC's and hopefully reset those for you or bug it if its a recurring issue :) Can't be having out players under-challenged can we! Haha!

    Thanks a bunch!! 

    Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • what ever was done with html5 its messed up grafixs big time and nastly lag now. either undo it or fix it and like soon not next year.
    Hey dragon, 
    Sorry you're having performance issues :( We cannot 'undo' it unfortunately as the creators of flash have stopped working on it now, so the switch is essentially inevitable. Performance issues can be down to many things including but not limited to;
    - The browser you're using - try different ones or make sure your browser is up to date. 
    - The PC you are using - if using an old PC, the components might not be able to handle Empire as smoothly as other more up-to-date/renovated machines.
    - Programs - are you running a hefty amount of programs at once when playing Empire? do you have another game running simultaneously? do you have a lot of internet tabs open? Is there a program running in the background that takes up a lot of RAM on your PC? Starting the task manager and ending these docile processes, or checking the bottom right of your task bar for running program icons and exiting those could help. 

    I hope some of these suggestions help! But I will keep an eye on performance complaints to see if theres anything we can do on our side in the future. 

    Thanks for the feedback!

    Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • There is a major bug with the html5 version of the game.
    One of my alliances mates was getting attacked, he was logged into the game using the html5 version, he didn't see the attack.
    I was on the flash version and I was able to see the attack, after he logged on to the flash version he could also see the attack

    As you can see this is clearly a game breaking bug and I would hate to see the flash version go unsupported in 2 days.


    Hey John, 

    Can you tell me the alliance members name please? 

    Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • http://prntscr.com/mwy7pr

    still getting that gap sometimes made a post about during html beta.
    King The Torrent The Furious, 348k Might, level Legendary 49 (as of 10.4.18) 
    Like 600k might when fully active fearless and all the cherries now (4 November) but tbh not too active nowadays.
    GB1 Private Detective ;) - message me in game for your information needs.
    Discord - The Torrent#5588
    You spend money on this game. | You don't spend money on this game.
  • bernhardt (US1)bernhardt (US1) Posts: 609US1
    Foreign castles.  The game states that the FCs are automatically generated and fit your level (the level of of the attacker).  The issue is I am getting MAYBE 400 troop castles 98% of the time.  I am a level 70 with 5 waves of attack that I have to throttle down every time to interact with the FC.  There is in way in heck these are correctly automatically generated to fit my level if I have to send less than a full attack 98% of the time.  If I had to do so 50% of the time, maybe I would buy that bolonga.

    Before the FCs would attack back and folks would interact with an actual player.  That was vastly more interesting than just another nomad camp NPC that in this case is not correctly functional.


    Hey mj, 

    Would you be able to shoot me a direct message next time this event is running/when it happens to you again? Then I can jump into your account, gather the co-ordinates of these under-powered FC's and hopefully reset those for you or bug it if its a recurring issue :) Can't be having out players under-challenged can we! Haha!

    Thanks a bunch!! 

    Rainbow Brite
    @Rainbow Brite

    Getting fl/bc with these low numbers is pretty much an everybody(lvl 70+) problem that from what I can tell is also MP independent.
  • bernhardt (US1)bernhardt (US1) Posts: 609US1
    LTPE tent shows BC and FI back to back.  Schedule says there's a nomads in between.
  • LTPE tent shows BC and FI back to back.  Schedule says there's a nomads in between.
    Hey I can see the Nomads event running now, does this show for you?

    Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • bernhardt (US1)bernhardt (US1) Posts: 609US1
    @Rainbow Brite 

    Can see the current nomad, but not the one that's scheduled for between the bc and fl.

    Screenshot of what I mean:  http://prntscr.com/myhxhi  

    the icons should be nomads - bc - nomads  not nomads - bc - fi

    It had this problem last ltpe also.  The events ran as published in the schedule of events, not as shown in the ltpe tent, so when it happened this time, I thought I'd bring it up.





  • Hey Rainbowbrite,

    I have just logged on to GGE. The Foreign Lords pm came up in my inbox, and the camps have shown up. But the tent has still not shown up? I have logged out and logged back in, cleared cache and restarted it, but nothing changes. 

    Thanks for your time,
    juggernaut34 AU1
    juggernaut34 AU1
    Xenomorph34 US1

    War marshal of boo master AU1. 
    Previous member of The Fight Team US1. 




  • Just another bug @Rainbow Brite Emerald trial rewards are not being granted for hitting the required standards for 2-6 points. E.g. I hit a 6k and killed 80% of troops, gained well over 10k glory and didn't earn a single reward. I have been sitting on 814 for about 2 days now and it hasn't changed whatsoever

  • TurtleHunter (AU1)

    Pretty sure it says you have to DEFEAT the foreign lords to get points...
  • i dont seem to be able to transfer wooden mantlets or ladders when stationing troops between castles and outposts. will only allow movement of ruby tools or event bonus tools ie glory flags
  • BM FujiwaraBM Fujiwara Posts: 575
    i dont seem to be able to transfer wooden mantlets or ladders when stationing troops between castles and outposts. will only allow movement of ruby tools or event bonus tools ie glory flags
    Make sure you scroll all the way down. There are some strange tool order issues at the moment.
    fujiwara @ en-1
    fujiwara @ us-1


  • So i just made a new account named Noach because i thought my original account was deleted since i wasn't active for a long time. I bought 15 dollar worth of rubbies + 10 dollar for calling. After that i got a mission, i needed to sign in with facebook... Then i got a message that that account was already in use. Next time i clicked login with facebook i got back my original account.. I tried to went back on my new account i bought 15 dollar worth of rubies on but couldn't login. When i searched up my name on my original account i saw another players castle.. Maybe its on another server but i don't think so... I Want to get my money refunded because it's all gone.
    This is a customer service issue; please refer to the customer service portal for payment related information. 

    Rainbow Brite
    I am not a moderator or a CM. I am simply a GGS bug huntress here to try to help in any way I can, please do not forward me personal information and remember to never share your password with anybody.
  • Dikkie_Dik (NL1)Dikkie_Dik (NL1) Posts: 26NL1
    edited 22.03.2019
    Here you go :D,

    https://prnt.sc/n181j6
    https://prnt.sc/n181tg

    I know the commanders are not visible unless you scroll down (commanders go up, gge logic). But why that white line which dissapears when there are 21 commanders again, so 2 send away ? It feels like this is a bug.

    Edit: ''scroll down'':  commander list becomes a scroll list to pick the right commander

    Greetingz
    Getting bored of the game...
    4 months ago since a 7k+ bc/fc
     
    Still waiting till GGE give us more 1h and 30m skips.
  • Aloq (SKN1)Aloq (SKN1) Posts: 27SKN1
    The popup-survey about translation in the game, that pop up when logging on, isn't possible to send in. I get a ip-address failure when trying to send in the survey. I guess the address isn't correct.
    Aloq @ skn 1
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