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[INFO] Bug Bounty Program

Manta BirostrisManta Birostris Bugwatch Posts: 175
edited 02.12.2019 in Technical Assistance


Bug Bounty Program

Fierce Warriors,

Over the next several months we will proceed with an initiative here on the forums which we hope will assist our teams in investigating ongoing issues as well as providing the best possible gaming experience for you!

We’re very proud of our dedicated and hardworking Quality Assurance teams as well as the excellent investigators exploring issues that occur in the live environments. That said, sometimes it is the pure number of players on the live servers which will lead to issues being discovered and resolved.

We would like to work with you in this battle and as such are very happy to introduce a trial run of our Bug Bounty Program!

Many gaming and technology companies run similar programs and in our case we will be compensating players who can help provide us with information on specific bugs with rubies. Please find our open contracts as well as some general guidelines and rules included bellow.

Happy Hunting!



Guidelines and Rules:

⚔ - All submitted evidence must be clear and visible:

When looking through your submissions we're going to need to be able to see what is going on, that means full screen images or recordings where the in game text is readable and the bug in question is clearly recognizable.

⚔ - Always include date, time and timezone:

Unless clearly demonstrated in your video you're going to need to comment your date, time and timezone when submitting your evidence, this will make supplemental investigation on our side a whole lot easier.

⚔ - Screen recording recommendations:

Whilst you're free to record however you wish simple free software such as Screen O Matic could be useful to you if you want to get involved but are not sure where to start. This software can be accessed at either of both following links:   
-   https://screencast-o-matic.com/screen-recorder (directly download it at the bottom of the website https://i.imgur.com/8sAvASh.png)
-  https://www.chip.de/downloads/Screencast-O-Matic_93929938.html 

Once you’ve downloaded it, please choose the option: Launch Free Recorder! 
After clicking on that, you’re good to go and can start recording.

⚔ - Uploading solutions:

Whilst you're free to upload your videos in whichever manner you prefer hosting such as provided by Streamable could be useful if you do not already have a preference. Videos can be uploaded at: https://streamable.com/

⚔ - Validation only applies to listed bugs:

We will only be looking for bugs which we have specifically created bounties for, if you make a video demonstrating a different bug or if you do not fulfill the criteria of the bounty we won't be able to hand out any rewards to you. This should all be fairly common sense and we shouldn't have any causes for concern but please inbox Manta Birostris directly and repeatedly until your problem or question is resolved to your satisfaction!


Current Bounties:

Disappearing Spy Reports - 50,000 rubies

⚔ - Background:

For an extended amount of time now we've had players complaining that spy reports become immediately or almost immediately invalid upon receiving them. Whilst this error message will be triggered when an enemy like a Foreign Lord changes their defense set up, players are claiming that reports will consistently disappear leading to thousands of fast travel feathers being wasted. Obviously if happening this would be a huge frustration and despite our best efforts we've been unable to resolve this matter, so now we come to you.

⚔ - Information so far:

It is rumored that this problem is exclusive to fast travel feathers but for the purposes of this bounty the travel method used will not matter. Reports of this unconfirmed bug seem to surface during the Blood Crow an Foreign Lord events although we have received reports of this occurring in other events and for the purposes of this bounty the event type will not matter.

⚔ - Bounty requirements:

- For this bounty we require a video of the bug occurring.

- The video should demonstrate multiple freshly received spy reports becoming invalid soon after arriving.

- After several reports are shown to trigger the error message the game should be refreshed and the reports opened again.

- Information such as time, date and timezone should be included.

- The stable options used when launching the espionage should be detailed.

⚔ - Reward Specifics:

- The first three players who can upload a video of this bug will each be rewarded with 50,000 rubies to their accounts once it has been reviewed by our teams if it meets the Bounty requirements. Please add your submissions as feedback in This Thread.


Disappearing Coins from Battle Reports - 50,000 rubies

⚔ - Background:

Similar to our spy report bug, the disappearing coins from battle reports are a nuisance to our players for some time as well. Players kept/keep reporting that their coins apparently disappeared or flat out weren’t accredited after they successfully looted their enemies.

⚔ - Information so far:

Even though the coins seem to be missing from the battle reports, they’ll apparently return after a refresh and/or relogging into your account. 

⚔ - Bounty requirements:

- For this bounty we require a video of the bug occurring.

- The video should demonstrate multiple freshly received battle reports with no coins in their loot-table

- Information such as time, date, timezone and the types of enemies that you attacked (if not recognisable from footage) should be included.

⚔ - Reward Specifics:

- The first three players who can upload a video of this bug will each be rewarded with 50,000 rubies to their accounts once it has been reviewed by our teams if it meets the Bounty requirements. Please add your submissions as feedback in This Thread.

Post edited by Crom Cruach on
“People don’t think it be like it be, but it do.”
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