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@The Torrent (GB1) has the right of it here, looks like your method of trying to send these resources wasn't quite correct, new features as you're leveling up often take a little while to get used to I took a quick look on your account and I was super happy to see that since you posted you've been able to figure out how to transport resources to this location.
No bug here happily and have yourself a great time!
Food consumption was frozen during certain times on the 24th and 25th whilst we investigated some login problems players were experiencing after the update. This affected all players and will absolutely not get you falsely flagged for bot use. That said please do get in touch if you find your entire server banned!
In all seriousness though you can keep an eye on our threads here (https://community.goodgamestudios.com/empire/en/categories/update-announcements-en) in order to stay up to date with the latest developments following updates.
I have to admit I'm not the go to guy to talk to about the effects of food being frozen but this sounded pretty alarming and I was hoping you would write into our support teams regarding this matter here: https://support.goodgamestudios.com/?lang=en
Tell them Manta from Bugwatch sent you and we'll make sure to fully check out what occurred on your account and if there is an unexpected difficulty caused to players following food consumption being frozen we can get right on that!
10 Points to Gryffindor! Quite awhile ago the limit for resource villages was changed and whilst rare, you will find old school players with more resource villages than standard.
No bug here
This is a tough one to be honest. We were never able to properly reproduce this problem but were able to confirm it on live environments. It should now be resolved but we won't be able to verify that fix for 100% until the next event.
You know where to find us if you run into further difficulties though
So the last refresh seemed to work alright. If you can provide me with a couple of screenshots demonstrating the refresh going wrong (Before refresh and after refresh images and make sure they are full screen for me please ) then I'll take another look into this.
For now I'm ruling no bug however.
Am still playing 8 years on ! - hi lvl 800 on new yrs eve (2017/18) !
Leading the Targaryens - PS interested in joining - PM any officer in Game :-)
taking a more relaxed role:-)
PS in top200 on uk 1 never botted or used a VPN - that's why it took 5 yrs to get to leg 800
So I've had a few issues with gem and equipment rewards not being credited to my inventory when I win them. This does happen when my storage is full, but no so full as to be at the hard limit where you don't receive the rewards at all, e.i I am one or two pieces over 320 or 480 or at the limit which is the soft limit where you can't loot equipment but rewards still go into storage and just overfill it.
I have gotten support to return the items but each time they say its a one-off, and that I need to ensure that my storage isn't full, even though they confirmed there is a hard limit and a soft limit for inventory. Their wording was "The only way to be sure you receive the reward"
From this response I can only conclude that there is a bug that means sometimes when you win rewards, even though rewards are supposed to be able to be credited if you are under the hard limit but over the soft limit, sometimes they are not for whatever reason and that this is why they are making 'exceptions' each time without telling us there is a bug.
Manta are you able to confirm this? It isn't a huge concern so long as I am able to get the reward back each time it happens, and that it doesn't take months. (Most recently it only took a week to get back which was good) Keeping your inventory with space in it hard to do during nomads where you loot a lot of equipment and its conceivable that a player wins a season piece with the inventory - even momentarily - on the soft limit.
Whilst there are some situations in which you can push past the soft limit this is not intentional. As such this information given from the support team is correct; the only way you can be sure to get your rewards is to make sure to keep your equipment storage bellow 320 items.
The bug in this case as I understand it is that items are sometimes added to your inventory when it is supposed to be full. The exact mechanics of the hard and soft limit is not something I could comment on with any degree of accuracy but I'll point out the discrepancies to our design teams on your behalf and we will see if we can get this streamlined or at least some clarity on the feature.
This was already a known issue and was resolved in our bugfix update yesterday, hope it didn't drive you too mad!
From what I can see looking at your account logs the Yak deco that you won is currently camped out in your main castle so I'm thinking perhaps you've managed to resolve this problem yourself before I could take a look.
If this is not in fact the Yak you're looking for please hit up our support teams here so they can take a more in depth look into the matter for you: https://support.goodgamestudios.com
I'm very happy to confirm that this is not in fact a bug. These targets are designed to be more tenacious than the standard opponents you might find out in the world. They have the ability to do things like call in reinforcements, send away troops, change their defensive set ups and you'll even see them open up their gates from time to time!
Back in the day it was actually possible for them to go under the dove but we removed that ability as a couple of players ended up with very few eligible targets during an event.
I realize this is frustrating but if you treat these enemies more like real players rather than NPC's you'll probably get along better.
As a final note if we could keep that kind language out of the bug watch threads I would be mad appreciative. Your frustration isn't an excuse to lower the tone, we all friends here.