Advancing the battle against Bots!

BM ang1243 BM ang1243 Posts: 3,836
Hi everyone,

Today we would like to let you know about the next step in continuing to restrict the use of bots.
We want to state clearly from the beginning that we DO NOT tolerate the use of any third party software!

As we already announced, we will not only take severe action against those operating third party accounts, but from now on, we will also be more actively blocking accounts where we can prove bots are being used.

Over the last few weeks, we have received tips from you that certain bots have become increasingly widespread. 
For this reason, we have significantly improved our bot recognition software and are now in the position to also identify bots that until now, we only had a limited ability to detect. We will put this knowledge to good use and today begin more actively blocking players who are identified as bot players.

What exactly does that mean?

Firstly, we are already carrying out a broad screening of our players. We will use this as a basis to begin blocking bot players to a greater extent from today on. This is the start of an increase to our regular screenings, which we have been carrying out anyway for a long time.

Secondly, in the future we will put the top ranked players in selected events through an additional screening process; this check should serve as a clear signal that we want more fairness and equal opportunities. 
However, that's not enough: We will also continue to embrace additional technical measures to help deprive bot software of its livelihood. 

We of course will not disclose further details of the screening criteria and technical approach, not even upon request. 

What are the consequences?

The penalties for using bots are common knowledge and remain valid - without exception - for all players:
First violation: 12 hour account block
Second violation: 24 hour account block
Third violation: 72 hour account block and a last warning that the account will be irrevocably blocked upon the next violation
Fourth violation: The account will be irrevocably blocked

As you know, we reserve the right to skip some steps or block accounts immediately and irrevocably in case of particularly serious violations. 

We know from your feedback that these measures are appropriate.  We are confident that this will help keep our game attractive to everyone.

At this point, we'd like to thank you for all your tips so far in the battle against the bots. These really help us to improve our analyses and curb the use of bots in the long term in order to improve fairness and equal opportunities.

If you want to support us further in this battle, feel free to send us any tips or suggestions to [email protected].

Thank you very much!
Your Empire Team
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