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When is a breach of T&Cs NOT a breach of T&Cs?
A member of my alliance recently capped an OP from where she intended to attack a player from an alliance, Crimson Guard, with whom we are at war. She built some farmhouses, some hideouts, a barracks and a storehouse there and then the OP was attacked with an occupying force from a dead account in Crimson Sword, CG's 'farm alliance'.
As soon as the cap landed, this 'dead account' jumped over to Crimson Guard where it was stuffed full of defence preventing us from knocking the flag:
And this is the same account as of Sunday night:
And this is the OP as it looks now:
As you can see, the farms and hideouts have been destroyed; why? (Rhetorical question.)
All of which does beg the question; why would CG take on a level 70 player who never loots, EVER? And if you were a member of the support team and you received a ticket that reported what I have shown here, which we did, would you not at least consider this activity as grounds to monitor the IP addresses of that account and compare it with *******'s IP address or indeed any other member of CG since multi-accounting is very much a way of life for many of them? Why *****? Well, capping the OP wasn't a complete waste of time for us:
Typical CG - you win a fair fight against them and they revert to cheating you out of your OP. And the response from support? "You can always knock the flag." Not very helpful and representative of a huge 'f**k you!'
By contrast, one Sunday in the middle of January, I spent the night tool-cleaning Praetorians players. The following afternoon, my account was suspended. Similarly, on the following Wednesday, I did the same again and the following afternoon, my account was once again suspended. I received an e-mail from support telling me my account had been suspended because I had sent an abusive PM to someone. But the thing is, I haven't PMed anyone since early December and support were unwilling to give me the details of the alleged abuse. I can only assume that A, they acted on the basis of a forgery and B, that they failed to check whether or not the PM originated from my account and that the complainant had received such a PM on their account. Apparently, a forged screenshot is acceptable as evidence whereas actual verifiable screenshots (as above) are not.
In respect of the second suspension, I was informed that I had been reported for pass-sharing. Now, think about this for a moment: We have taken a stand against the cheats of this game; the multis, the pass-sharers; we are despised by the BMs and CMs for PROVING that one of the moderators distributed the Melisandra bot app; we have sent ticket after ticket with regard to such things to support and the very idea that we would be stupid enough to pass-share in the knowledge that GGS, and the community, were looking for any excuse to delete our accounts is laughable on its face.
So, I contacted support. I know that no-one has my pass except for GGS and myself and I explained that I have a system monitor app that records the date, time and duration of any apps I am running and in the case of internet access, it also records the IP address I was using at the time. I asked them to tell me the time/date when my account was accessed so I could compare it to my log. I figured that since support would have to choose a time/date that occurred between sessions and if the alleged access took place during an uninterrupted session, I would have absolute proof that they were lying. They refused to take the bait and tell me when the alleged incident took place but did say that as a result of the report, they monitored my IP address and determined that Abbie had accessed my account... Which is an absolute lie.
I am sat here KNOWING that GGS support lied and fabricated a claim that they have evidence against me and that they did so on the basis of a simple assertion made by someone who plays this game. Who though? I mean, GGS wouldn't fabricate evidence at the request of just anyone, would they? I already suspected that there are GGS employees playing this game and who have access to the system and this episode tends to validate my suspicions.
So, CG, and others, can breach the T&Cs with impunity while the rest of us can be sanctioned on the basis of a mere assertion made by certain players. We provide actual evidence of a breach; nothing... A certain high level player makes a false accusation against us; we are sanctioned.
(For the record, I am quite happy to reproduce my correspondence with 'Adam' and 'David' of support and Abbie is happy to submit her conversation with 'Kayra' of support here. Let me put it this way; if someone in a pub spoke to me as 'David' did, a medical emergency would surely have followed.)
But, since it is obvious that the T&Cs are not worth the paper they are written on, shouldn't we ALL be permitted to do what CG do? Isn't it time that the embargo against multiple accounts and pass-sharing be lifted altogether or do you think it right and proper that GGS afford an advantage to the likes of Praetorians and CG that provides them with a distinct advantage over the rest of us? At the very least, shouldn't it be made clear that certain players/alliances are exempted from the T&Cs? I mean, if we knew who was exempt, we wouldn't have to waste our time collecting evidence against those players and reporting their breaches to support, would we? Less tickets for them to process would surely be a good thing all round, wouldn't it? That way, support could attend to other matters in a more timely fashion, no?