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Vanishing Troops

I don't know if it's even worth it to post here about this problem anymore, since it happens so frequently.  Half my alliance has had troops vanish returning from attacks and defenses, and in many cases getting no BRs or glory or event rewards as well.

Hasn't happened to me yet, though I have been largely afraid to send troops anywhere since people started reporting this.

Can anyone explain how this type of bug can continue to plague the game for YEARS and GGE has been unable to get to its root cause and stop it?

Any great advice for discovering the invisible troops' location or getting them back that doesn't involve weeks worth of waiting for responses from GGE?
Malorie Knox @ usa 1

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