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not able to log in

RulerAstro (US1)RulerAstro (US1) Posts: 9
edited 09.05.2014 in Technical Assistance
can anybody help
all a sudden i get disconnected and when to log in
it says "an error has occurred please try after a few minutes "
its been an hour and now even the message doesn't appear it just doesn't log in
RulerAstro @ usa 1
Post edited by RulerAstro (US1) on

Comments

  • ranger will1 (US1)ranger will1 (US1) Posts: 202
    edited 09.05.2014
    well sometimes the game is being updated..... but if it says error has occured then its most likly your computer problem.... try restarting your computer. contact support also.. ive had that problem too so like i said try restarting ur computer.. mayb even you rrouter if you have wifi
    [SIGPIC]
    [/SIGPIC]





    i dont care that you get tons of glory from attacking noobs that just means you buy a ton of rubies. who cares that you know how to attack and the alliance was ldiotic enough to support, haha look at my glory ^
  • RulerAstro (US1)RulerAstro (US1) Posts: 9
    edited 09.05.2014
    tried that too still doesnt work
    RulerAstro @ usa 1
  • CM ArcanineCM Arcanine Posts: 4,626
    edited 09.05.2014
    Hi RulerAstro,

    If you have tried clearing your cache, using another browser and restarting your router, please contact our Support Team who will happily look into the problem for you.

    Regards,

    Steve.
  • RulerAstro (US1)RulerAstro (US1) Posts: 9
    edited 09.05.2014
    i have tried all these things but the support team is taking to long to reply to any ticket right now
    i have already sent them a message
    but not accessing my account for so long is going to wreck havoc
    i am a level 70 player btw
    RulerAstro @ usa 1
  • CM ArcanineCM Arcanine Posts: 4,626
    edited 09.05.2014
    Hi again RulerAstro,

    Sorry that I cannot be of more assistance here, but I thank you for your patience. It may take a while to receive a response at the moment, but the team will get back to you when they can.

    Regards,

    Steve.

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