Crom Cruach

Crom Cruach
Community Manager
Zuletzt aktiv


  • Crom Cruach earned the 100 Likes badge.
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  • LadyThundara (US1)
    Hi Crom, there is no link in the Update Announcement for today's fix. I put a comment under the bugs link.

  • Crom Cruach earned the 100 Comments badge.
    Getting this far requires gumption, something you have in spades.
  • Koning Karl (DE1)
    Hallo Crom,

    Du bittest in deiner Erklärung zu den neuen Fehlern im Spiel - die seit dem letzten Update aufgetreten sind - darum, dass wir Spieler weiterhin neue Bugs melden sollen.

    Dann wäre es aber auch schön, wenn man auf solche Meldungen keine genervten Antworten von einem CM erhält (siehe

    Auch von Seiten des Supports wird meistens erstmal abgewiegelt und selbst berechtigte Ansprüche auf Kompensationen verweigert (siehe

    Bei der Arbeit für dieses Spiel sollten alle Angestellten von GGS immer bedenken, dass die meisten Spieler GGE spielen, weil sie Spaß daran haben und weiterhin Spaß haben wollen und dass die Gehälter durch das Geld genau dieser Spieler gezahlt werden können.

    Deshalb wünschen sich die meisten Spieler einfach nur, ernst genommen zu werden - aber leider wird genau das sehr selten vermittelt.

    Gruß, KK
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  • staruser06 (US1)
    Can you help me please? I keep getting prompted by the game syste to use ADOBE. When I do this the game puts me to a beginner status of Level 1.

    I am a Level 70.152 player & have been playing this game for 3 years. There is no option to reset the server to UNITED STAES either. I know they recently (GGE) did some upgrades but I need to know the following:

    1) How do I get to a log-on point where I can direct the server to US?

    2) Why does the ADOBE software product reset me back to Level 1?

    Can you help please?

    You can respond to   [email protected]

    Many thanks!!
  • Crom Cruach earned the First Answer badge.
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  • samuraidragon (US1)
    on the reward VIP VIP mode time are not being awarded any time this is suppose to be a reward not a fools joke
    • Crom Cruach
      Crom Cruach
      Thanks for reaching out Samuraidragon. We can't offer support directly on the forum. Have you raised this with the customer support team? That's the fastest way to get an answer.
  • Crom Cruach und tommi166 (DE1) earned the 25 LOLs badge.
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  • Herc7407 (US1)
    So instead of doing constant updates it would be really great if someone.. could get this HTML thing working the way it should. Yesterday  you couldnt access any bldgs for upgrades, fires, whatever  that fixes itself and now you cant station various tools as they dont show up when you  go to move them, Wooden mants, Flags and others. Lag being another constant difficulty. This seriously needs to get fixed
    • Crom Cruach
      Crom Cruach
      Thanks for letting me know. The team here are working hard on HTML bug fixes as we speak. While we won't be able to fix everything instantly we do think that everything should run smoothly in the very near future.
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