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Unable to access farm, screen is stuck on "Loading game assets"

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  • karmit (US1)karmit (US1) US1 Posts: 65
    Still waiting.... Still can not get on main farm. 

  • Please help, my gourmet farm is frozen I can't go in , screen is green and stay on LOAD GAME   please help ASAP because I'm waiting already couple of days
  • I too cannot load my main farm.  I did use the layout mode and am a member of a cooperative.  And so far I am not finding any solution.  So I guess my main farm is stuck until I hear a way to get it unstuck.
  • JoB (US1)JoB (US1) Posts: 19
    any idea when and if the bug created by layout tool will be fixed?   It's been 3 days now....4 events going on over there and I can't try them out for you.  

    JoB
  • On or about November 18th I used the lay out mode to rearrange some things on my main and gourmet test farms, and have not been able to get back on my main test farm or my gourmet farm since then. Still able to access the horse farm, flower farm and community village. Attempts to go to main and gourmet farms gives the message "loading assets" and just freezes so I have to reload the site to get back onto the village map . Also cannot go to water cooperative trees on other co-op member's farms, my computer screen just freezes up so I have to reload the ggbf site again. Any word on how or when the fix will happen?  Please respond.
  • Ladyoz (US1)Ladyoz (US1) US1 Posts: 155
    Have the same problem. After the transition from the ranch to the main farm.

    Yes, I used layout mode befor. I was planting Apple orchard..
    I did the exact same thing about 5 days ago - used layout Mode to make room for new apple orchard. Have not been able to access my main farm ever since.
  • catsclaw (GB1)catsclaw (GB1) GB1 Posts: 82
    Giving up with test server. Gourmet farm will not log in.
     Same reply as always from GGS checked everything. Been nearly week now. Cant play HW, do Market or much else. This game is a joke.
    Team mate tried to look at my farm to see if it worked and it froze his game as well.
    GGS stop blaming your players computers etc. and get your workers to do there job and fix it.

  • Hey guys,

    You will be able to access your farms on the test server again after the update tomorrow. :)
  • ttt34 (INT1)ttt34 (INT1) INT1 Posts: 240
    edited 22.11.2016

    Nice, now i cant play hors races too.

    And can not train my hors.


    edit: posts merged (black-.-angel)

    Post edited by black-.-angel (FormerMod) on
    friz.png 680.1K
  • Hey guys,

    You will be able to access your farms on the test server again after the update tomorrow. :)
    What about the 29k gold that I lost??
  • cnb377 (US1)cnb377 (US1) US1 Posts: 6
    I can't get on my main farm. It states loading game assests, but everything freezes and it does not load up.
    I tried to got on from the other farms and it does the same thing. Only on the main farm, all the other farms load.

    cnb377
    USA1
  • I can't get on my main farm. It states loading game assests, but everything freezes and it does not load up.
    I tried to got on from the other farms and it does the same thing. Only on the main farm, all the other farms load.

    cnb377
    USA1

    @cnb377 (US1)  There is a thread about this issue which has been an ongoing issue for a few weeks. There has have been Official Announcement in regards to this issue being fixed & when it will be fixed. Take a look at this thread http://https//community.goodgamestudios.com/bigfarm/testboard/discussion/138755/unable-to-access-farm-screen-is-stuck-on-loading-game-assets/p6

    And also look at this thread https://community.goodgamestudios.com/bigfarm/testboard/discussion/139053/update-village-league-21-11-2016#latest

    Right now the only workable solution for this issue is to avoid using which ever farm is messed up until the fix is done.
  • cnb377 (US1)cnb377 (US1) US1 Posts: 6
    ok, thanks EnochNock  

    cnb377
    US1
  • edited 23.11.2016
    Hey guys,

    You will be able to access your farms on the test server again after the update tomorrow. :)
    Thank you Moderator CuddlyFoxes! Really hope everything goes well after tomorrow's update. Thank you for responding looking forward to helping out my cooperative again.
  • any idea how log I will wait for fixing my gourmet farm, it's green screen and stack on " loading game assets" please help  , I loose so many missions and free decor 
  • edited 23.11.2016
    any idea how log I will wait for fixing my gourmet farm, it's green screen and stack on " loading game assets" please help  , I loose so many missions and free decor 
    Hey @Fruzia (TEST-SERVER1) , this problem should be fixed with the update later today ;)
  • Terddybug (INT1)Terddybug (INT1) INT1 Posts: 63
    Hey guys,
    You will be able to access your farms on the test server again after the update tomorrow. 

    black-.-angel  said:
     this problem should be fixed with the update later today 
    Sorry but at what time will the update be? 
    My Main farm is still stuck on loading. Did I miss it somewhere?

    It is now 7 days that I am locked out of my Main farm.
     At least I upgraded my gourmet and flower farm, but I am totally out of money.

    Will the update still be today?

  • karmit (US1)karmit (US1) US1 Posts: 65
    Well, I'm finally back in business now! :smile:  Sure would like to know what in the world happened. I'm glad my Main farm is up and running again.
  • Terddybug (INT1)Terddybug (INT1) INT1 Posts: 63
    edited 23.11.2016


    Congratulations, you fix this bug by putting it on our Gourmet farm on INT1 SERVER NOT TEST SERVER.
    Now I can't open my Gourmet farm there.



    Were it put there to see if it is the Layout Mode as we all complained about?

    Is it so difficult to remove it from the Test Server?

    Will I have to wait for 7 days there as well for you to remove it before I can use my Gourmet farm again?

    If this bug "LAYOUT MODE" is not removed by tomorrow then I will quit Test farm.

    Tomorrow is 8 days that I couldn't access my main farm on Test server.

    I am useless for my co-operative as I can't help with PROJECTS.

    I can't do events to get decor that I would have finished. 

    I can't start Hard-work Event as I need Corn to start it.

    It is more a frustration at the moment than anything else ever on Big Farm.



    Post edited by Terddybug (INT1) on
  • I guess there is no update yet, I'm still locked out.

    One of my co-op members on US1 is also locked out of his GF as well.
  • Silly me. One of my coop members got back so I thought the fix was done.  Used layout mode on Main this morning and now stuck on the loading screen.  Can access other farms without issue.

    windows 10  version 1607  os build 14393.351
    processor  intel core 15-4210U cpu  1.70 ghz 2.40 ghz
    Ram 8.0gb
    64 bit  x64

    Same issue in both recent version of Chrome and Firefox.
  • Hey black-angel    you wright on 22 that will be fixed my gourmet farm   it's 23 -11-  and I still can't work on my farm    please, please black-angel fix for ASAP   thanks
  • JoB (US1)JoB (US1) Posts: 19
    Don't think the update that was done on 22nd was able to correct layout tool problems.   Can't get to main farm where I used the tool.  Have deleted caches, switched browzers (firefox and chrome).  Use Windows 10.   The poor cows are busting over there!  :-)
  • I use Chrome and International 1 server.
    Why my Gourmet Farm cant loading as usually ?
  • Damaria3 (US1)Damaria3 (US1) US1 Posts: 1,737
    Now it is the 24 and despite cuddly fox saying it will all be fixed on 23rd  of course its not.  I can get into farm but not the main farm sigh maybe it will be fixed next week
  • HI, since return of fontion agencement (tetris), I can't reload my principal farm.



    I use Google Chrome and my flah player work on version at date.
    * I've noted that when a player try to visit an impacted farm its game freezes.

     Well seen badianier !

    And you can currently test that.

    As badianier is affected by the bug, if you visit his farm your game freezes.
    As i'm not affected by the bug, you can visit my farm as usual.

    As said badianier it's probably since layout mode is back.

    EDIT : Just asked me if those affected by the bug aren't those having used the layout mode since it's back (personally i haven't used it).

    After doing some tests this bug :

    - only concerns players who are member of a cooperative

    AND

    - occurs when a player has clicked the "layout mode" button and then "finished" (even without making any changes in the layout of the farm)

    In this case the farm (main, gourmet or flower) where the player has clicked the "layout mode" button becomes unavailable for him and for others.




    I'm having this problem, I think I'm on UK server 1, and I cannot access my gourmet farm. I am a member of a coop but I haven't used layout mode at all since it was reinstated...
  • barakafrit (FR1)barakafrit (FR1) Posts: 637
    edited 24.11.2016
    HI, since return of fontion agencement (tetris), I can't reload my principal farm.



    I use Google Chrome and my flah player work on version at date.
    * I've noted that when a player try to visit an impacted farm its game freezes.

     Well seen badianier !

    And you can currently test that.

    As badianier is affected by the bug, if you visit his farm your game freezes.
    As i'm not affected by the bug, you can visit my farm as usual.

    As said badianier it's probably since layout mode is back.

    EDIT : Just asked me if those affected by the bug aren't those having used the layout mode since it's back (personally i haven't used it).

    After doing some tests this bug :

    - only concerns players who are member of a cooperative

    AND

    - occurs when a player has clicked the "layout mode" button and then "finished" (even without making any changes in the layout of the farm)

    In this case the farm (main, gourmet or flower) where the player has clicked the "layout mode" button becomes unavailable for him and for others.




    I'm having this problem, I think I'm on UK server 1, and I cannot access my gourmet farm. I am a member of a coop but I haven't used layout mode at all since it was reinstated...

    Hi,

    read the top of this thread :

    https://community.goodgamestudios.com/bigfarm/testboard/discussion/138755/unable-to-access-farm-screen-is-stuck-on-loading-game-assets/p1

    I update it sometimes :smile:

    So to correctly test this bug you must always try "layout mode" when you are in a cooperative and when you are not in a cooperative.
    If both of those cases work right that means that the bug is fixed, otherwize not.

    But if you're certain that you haven't used the layout mode the problem concerning you isn't this bug.

    And AFAIK there is only one test server (no UK, FR, US, ...).
    The flags on the connection screen of the test server change the interface language but not redirect you to another server.

    Best regards.


    Post edited by barakafrit (FR1) on
  • orchis5 (FR1)orchis5 (FR1) Posts: 34
    edited 24.11.2016
    Depuis 11h du matin, impossible d'accèder à la ferme principale sur le serveur test.
    Je peux aller partout, ferme gourmande, floreale, village mais pas sur la principale.
    J'étais en session depuis plusieurs heures sans rencontrer ce problème.
    Je suis sur safari

    Traduction:
    Since 11am, it is impossible to access the main farm on the test server.
    I can go everywhere, gourmet farm, flora, village but not on the main.
    I was in session for several hours without encountering this problem.
    I am on safari.
  • Depuis 11h du matin, impossible d'accèder à la ferme principale sur le serveur test.
    Je peux aller partout, ferme gourmande, floreale, village mais pas sur la principale.
    J'étais en session depuis plusieurs heures sans rencontrer ce problème.
    Je suis sur safari

    Traduction:
    Since 11am, it is impossible to access the main farm on the test server.
    I can go everywhere, gourmet farm, flora, village but not on the main.
    I was in session for several hours without encountering this problem.
    I am on safari.
    I think you're in the  right place ... see here :smile:
     https://community.goodgamestudios.com/bigfarm/testboard/discussion/138755/unable-to-access-farm-screen-is-stuck-on-loading-game-assets/p1
    ---
    Je pense que vous êtes au bon endroit ... regardez ici :smile:
     https://community.goodgamestudios.com/bigfarm/testboard/discussion/138755/unable-to-access-farm-screen-is-stuck-on-loading-game-assets/p1
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