We would like a list of players that did not receive the thankyou email to their "live" farm account, which contained a voucher code for the Happy Hound avatar, so that we can investigate the matter further.
If you created a farm on the Test Server, using the same email address that is on your live farm & you did not receive the Happy Hound email, please post on this thread including the name & server for your live farm & the name on your test farm (if it is different).
Please check your spam/junk folder in your email before posting.
Please DO NOT post about any other email issues, this list is ONLY for the Happy Hound thankyou email.
Please DO NOT post any other bugs, comments or questions.
Thankyou!
Perdi o meu
Google Translate: I lost my
Removed email | Added translation **Please do not post personal information on the forums, thank you! Cuddly
I also still do not have the avatar.....and now I can add the reward promised for reaching fishing level 5 to the list. There is little incentive to keep participating in the testing.
I have not received the hound avatar. I haven't received either the e-mail for helping with the fishing task. Are these two things related? I did arrive to the level requested in the requested time frame.
I have never received anything for being on the test server. My name on the test server is Ozzy1 and on the live server I'm Ladyoz on the US1 server. Thank you
I never recieved the happy hound avatar never recieved the chicken bush which is what I REALLY want WHY I have been here everyday since this tester started so why are some of us IGNORED now I did get the fishing gear and bait but that is all I have ever recieved. Now a member of the coop says he got a chicken flag gold and cash what about the rest of us ?????????????????????? I WOULD REALLY LIKE TO GET THAT CHICKEN BUSH
I never recieved the happy hound avatar never recieved the chicken bush which is what I REALLY want WHY I have been here everyday since this tester started so why are some of us IGNORED now I did get the fishing gear and bait but that is all I have ever recieved. Now a member of the coop says he got a chicken flag gold and cash what about the rest of us ?????????????????????? I WOULD REALLY LIKE TO GET THAT CHICKEN BUSH
Yes, I agree. That's right.!!! I got chicken flag, gold and cash but I do not have chicken bush decor and others.
If necessary;
Live farm: supersonic (Turkey1) Test farm: test driver
Okay guys, I kinda was not really aware of what the purpose of this thread was but since there are too many players with this problem, it is not possible to grant you the rewards manually therefore the only option to get the rewards really is contacting support. Sorry for giving kinda false hope that the problem could be resolved here.
If you fulfilled the conditions of having both (live and test server) accounts registered on one email plus not via our partners, and still haven't received the email rewards, please contact our support team.
@black-.-angel I just contacted support, and they were not aware that so many people effected. Now they just asked me the link to this thread, so I sent it to support. I know this is only a fraction of people who did not get the rewards. We have 30+ member in our test co-op and only 1 got the reward, and he got only 1 of them.
Comments
aaabbb1 in international server
je n ai pas reçu ce bon!
vivianea sur france1:ferme principale
vivianea sur servertest
Google Translate:
I lost my
Removed email | Added translation
**Please do not post personal information on the forums, thank you! Cuddly
Server ITA - Luca85
test server - marlù6
De Server Claudi 42
e Mail . @googlemail.com
I write in it once again.
Username:
t_mao (JP1)
t_mao (test server)
same as test server!
Test farm - carjolatest
Live farm - carjola - AU1 server
my email & password are the same for both farms
Removed email | Cuddly
**Please do not post personal information on the forums. Thank you!
Username: mia111 in both GB1 and TestServer
I've not received that email but would gladly redeem the voucher, if one was sent to me.
I use the same login details on both the test server and EN1.
Thanks!
My name on test server is bblue with email ****
I did not recieve the email with the avatar voucher.
edit: don't share your personal info
If necessary;
Live farm: supersonic (Turkey1)
Test farm: test driver
live farm : barakafrit
server : France :1
test farm : barakafrit
Username: Gardenfairy (both servers)
Server: UK
User name:
iLa (JP1)
iLa (Test - Server 1)
irene8
AU server.
Never received any reward, although i did get other emails.
Live farm : boubouboub (France)
Test farm : bouboub
Thank you
I contacted support and they were not exactly helpful.
If you fulfilled the conditions of having both (live and test server) accounts registered on one email plus not via our partners, and still haven't received the email rewards, please contact our support team.
black-.-angel