Home› Archives

"Happy Hound" Avatar - Thankyou Email, Not Received

WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Posts: 6,097
in Archives
HI Everyone,

We would like a list of players that did not receive the thankyou email to their "live" farm account, which contained a voucher code for the Happy Hound avatar, so that we can investigate the matter further.

If you created a farm on the Test Server, using the same email address that is on your live farm & you did not receive the Happy Hound email, please post on this thread including the name & server for your live farm & the name on your test farm (if it is different).

  • Please check your spam/junk folder in your email before posting.
  • Please DO NOT post about any other email issues, this list is ONLY for the Happy Hound thankyou email.
  • Please DO NOT post any other bugs, comments or questions.

Thankyou!
«13…6

Comments

  • ZanLia (TEST-SERVER1)ZanLia (TEST-SERVER1) Posts: 19
    Hi
    I did not receive the email and voucher
    ZanLia - Int1
  • Mamiemikele (FR1)Mamiemikele (FR1) Posts: 2,283
    edited 14.09.2016
    Problème du Chien heureux (et les 100 or qui vont avec).

    French translation.

    Traduction approximative, mais que je pense néanmoins utile, du présent post :smile:

    Salut à tous,

    Nous aimerions avoir une liste des joueurs qui n'ont pas reçu le mail de remerciement pour le compte de leur "vraie" ferme, mail qui contenait le code d'un bon pour l'avatar du Chien heureux, afin de pouvoir mener des investigations à ce sujet.

    Si vous avez créé une ferme sur le Serveur test en utilisant la même adresse email que sur votre vraie ferme et si vous n'avez pas reçu l'email du Chien heureux, s'il vous plaît, postez ici en mentionnant votre pseudo et le serveur de votre vraie ferme ainsi que votre pseudo sur votre ferme test (s'ils sont différents).



    Vérifiez les spams et la corbeille de votre email avant de nous envoyer votre message
    NE POSTEZ sur aucun autre problème de courrier, cette liste est SEULEMENT pour le Chien heureux.
    NE POSTEZ sur aucun autre bug, commentaire ou question



    Post edited by Mamiemikele (FR1) on
  • Alice_Telles (INT1)Alice_Telles (INT1) Posts: 93
    edited 15.09.2016
    My  name at test sever is Anymany.

    I have not received the email with voucher.

    I do not receive the WELCOME GIFT.

    I have changed email adress 2 years ago by email support
    and I have lost previous email adress.
    The present mail address should be registered then.

    Still is it necessary to register with getting WELCOME GIFT?

    ---------------------------------
    Anymany@Test Sever
    Post edited by Alice_Telles (INT1) on
  • ProUser02 (FR1)ProUser02 (FR1) Posts: 1,066
    bonjour,

    je n'ai pas reçu ce bon.

    mes pseudo et mail sont les mêmes sur les 2 jeux.

    merci!
  • Mamiemikele (FR1)Mamiemikele (FR1) Posts: 2,283
    edited 14.09.2016
    prouser02 (TEST-SERVER1) said:
    bonjour,

    je n'ai pas reçu ce bon.

    mes pseudo et mail sont les mêmes sur les 2 jeux.

    merci!
    Translation : Good morning,

    I didn't receive the voucher code.

    Same name and email address on both servers.

    Thank you.

    I add : server FR1 for her.
  • funambuleke (FR1)funambuleke (FR1) FR1 Posts: 11,840
    edited 14.09.2016
    Hi WascallyWabbit,

    I did'nt receive this mail with the voucher code.

    Same name for the test and Fr1 and same email address


  • Zibuline (FR1)Zibuline (FR1) FR1 Posts: 1,974
    bonjour ,je j'aie pas recu ce bon non plus 
    et j'ai la meme adresse mails et meme nom de joueur que sur FR1
    bon jeu ,maninou83
  • Mamiemikele (FR1)Mamiemikele (FR1) Posts: 2,283
    maninou83 (FR1) said:
    bonjour ,je j'aie pas recu ce bon non plus 
    et j'ai la meme adresse mails et meme nom de joueur que sur FR1
    bon jeu ,maninou83
    Translation : Good morning, I too didn't receive this voucher code.

    and I've got the same email address and name that I've on FR1.

    Good game, maninou83






  • SirDevilance (GR1)SirDevilance (GR1) Posts: 61
    Hey WascallyWabbit,

    I too didn't receive the "Happy Hound email". My username is SirDevilance on both the GR1 and Test server.


  • mamouna21 (FR1)mamouna21 (FR1) FR1 Posts: 494
    Bonjour

    Je n'ai pas reçu le bon.  Pseudo et adresse mail sont les mêmes


    Hello

    I have not received the good. Nickname and email address are the same
  • Нато4ка (RU1)Нато4ка (RU1) RU1 Posts: 417
    Hi
    I did not receive the email and voucher
    My nick-name:
    Нато4ка (RU1)
    NATO4KA(Test1)
  • t_mao (INT1)t_mao (INT1) INT1 Posts: 18
    Hi WascallyWabbit,

    I didn't receive the Happy Hound email.
    I am using the same username "t_mao" on JP1 and Test server.
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    I didn't receive the email for the dog avatar. I contacted support to make sure I hadn't unsubscribed from emails. They verified that my email address is still on the mailing list for both accounts. I signed up using the same email on both of my accounts, US1 and test server. I use gmail & usually mail from Big Farm goes to the promotions tab. I checked all areas of my email just to be sure but I never got any email regarding my live account. I received the email gifts for the test server just fine.

    My usernames:
    jess_d (US1)
    Jess (Test-Server1)
  • winneradriana-5 (BR1)winneradriana-5 (BR1) Posts: 47
    I didn't receive any e-mail with dog's avatar.

    My username in both the servers :
    Winneradriana-5 (BR1)
    Winneradriana-5 (TEST-SERVER1) :)
  • larisa.popova66 (RU1)larisa.popova66 (RU1) RU1 Posts: 821
    Привет
    Я не получил письмо и ваучер
    Мой ник-имя:
    Лариса.popova66 (РУ1)
    Лилия(Тест1)
  • Mamiemikele (FR1)Mamiemikele (FR1) Posts: 2,283
    edited 14.09.2016
    larisa.popova66 (RU1) said:
    Привет
    Я не получил письмо и ваучер
    Мой ник-имя:
    Лариса.popova66 (РУ1)
    Лилия(Тест1)
    Translation :

    Hello,
    I didn't receive email and voucher.
    My nickname :
    RU1 (see above)
    Test1 : Лилия (Lilia in cyrillic characters)
  • kastet (FR1)kastet (FR1) Posts: 5
    bonjour, je n'ai rien reçu concernant ce bon.
    Mon pseudo, mot de passe et adresse e.mail sont les mêmes pour les deux fermes.
  • Mamiemikele (FR1)Mamiemikele (FR1) Posts: 2,283
    kastet (FR1) said:
    bonjour, je n'ai rien reçu concernant ce bon.
    Mon pseudo, mot de passe et adresse e.mail sont les mêmes pour les deux fermes.
    Translation :

    Hello, I haven't received anything regarding this voucher..

    My name, password and email address are the same for both farms.



  • Data King (US1)Data King (US1) US1 Posts: 7,994
    I didn't receive the email for the dog avatar. I contacted support to make sure I hadn't unsubscribed from emails. They verified that my email address is still on the mailing list for both accounts. I signed up using the same email on both of my accounts, US1 and test server. I use gmail. I checked all areas of my email just to be sure but I never got any email regarding my live account. I received the email gifts for the test server just fine.

    User Name
    Data King (US1)
    Data King (Test-Server)
  • Елена1503 (RU1)Елена1503 (RU1) RU1 Posts: 1,915
    Елена1503 (ru1)
  • Sissycool (AU1)Sissycool (AU1) Posts: 30
    I did not received any email as above please check for the mailing list for availability Thank you
  • Jenni 1 (AU1)Jenni 1 (AU1) AU1 Posts: 151
    I also didn't received the e mail for the dog avatar

    Jennz (test server)
    Jenni 1 (AU 1 server)

    e  mail address same for both
  • ZwpZwp Posts: 954
    edited 18.09.2016
    Bonsoir,

    Je n'ai pas non plus reçu les récompenses et mes adresses e-mail sont les mêmes.   :)

    Serveur test pseudo : Zwyp
    Serveur inter pseudo : Zwp 

    Good evening,

I have not received my awards and email addresses are the same. 

Test server nickname : Zwyp
Server inter nickname : Zwp

    Post edited by Zwp on
  • shazamd (US1)shazamd (US1) US1 Posts: 766
    I also did not receive the 'Happy Hound' voucher.


    Test server screen name is shazams

    US server screen name is shazamd


    Both using same email on file - did receive the previous awards, just not this one.
  • Anissa0012 (US1)Anissa0012 (US1) Posts: 43
    I didn't receive the email, either.  

    Anissa0012 on US1
    Anissa on Test-Server
  • H666 (DE1)H666 (DE1) DE1 Posts: 35
    I also did not receive the 'Happy Hound' voucher.

    H666 on Deutschland 1 and the same username on testserver

  • fibule (FR1)fibule (FR1) FR1 Posts: 16
    Bonjour

    je n'ai pas reçu le bon du chien heureux

    mon mail est le même pour les deux 

    pseudo FR :      fibule
    pseudo  test  :   fibule74

    merci 
  • NoddyShepherd (DE1)NoddyShepherd (DE1) Posts: 1,102
    Hiya. :)

    I didn't receive the Happy Hound voucher either. The emails for welcome gifts for the testserver (in the first week) arrived without a problem as did the confirmation for bying gold. Nothing in my spam folder either. I, too, am using gmail and have never had a problem with emails from GGS.

    Thank you for looking into the matter! :) love, Noddy.

    Username:
    NoddyShepherd (on both servers)
    Servers:
    DE1 and Testserver
  • enochnock (US1)enochnock (US1) Posts: 878
    I never received the happy hound avatar or any other emails relating to the test server.

    enochnock (live game and test server)

    US1
  • enidan1710 (DE1)enidan1710 (DE1) DE1 Posts: 373
    Name Live server: enidan1710
    Name Testserver: enidan-test
    Servers: DE1 and Testserver
    [eMail provider: web.de]
Sign In to comment.