When harvesting any item today I get a box "General error. Please contact the Goodgame Studios support team.
"ATTENTION:
Support-Info:
Command: PBFarmCollectProductsResponse
ErrorCode: 2
Timestamp: 1473557167
Zone: 99
PID:13610"
I've cleared my cache and still gotten this error response on 2 separate devices. Now I can't play US Test Server 1. The game worked well until early this afternoon. Thanks... -Ken-
Looks like the test server is a bust....nothing is working. Oh well, I don't think I would have won anything in the events anyway.....same on my regular farm too. (Never have won anything on there.) Did win a couple things early on on the test farm though. They always ask for way to much stuff to complete them.
cifligimde ister ahirlar olsun istersede uretim binalari neye tiklayip toplamaya calisirsam bu yazi geliyo Genel Hata lutfen GoodGame Studios Destek Ekibine Bas vurun Support Info PBFarmCollectProductsResponse ErrorCode 2 Timestamp 1473558666 Zone 99 Pid 1914
Google translation: End istersenizde they want to get on my farm I work on the production buildings to what clicking collection this summer geliyo
Здравствуйте! У меня целый день на основной ферме сбой,при сборе готовой продукции выскакивает вот такая надпись (Ошибка общего характера. Пожалуйста, обратись в службу поддержки "Goodgame Studios".
Support-Info:
Command: PBFarmCollectProductsResponse
ErrorCode: 2
Timestamp: 1473558381
Zone: 99
PID:23274)и урожай остается на месте,а при переходе на другой остров и обратно на основной,весь урожай собран но в складе его нет(((.
Google translation:
Hello! I have the whole day at the main farm fails, the collection of the finished product comes out is such an inscription (General Error. Please contact support "Goodgame Studios".
) And the crop remains in place, and when you go to another island and back to the primary, the entire crop is collected but it is not in stock (((.
Eu também com estou com o mesmo problema.. Quando vou colher os produtos da Fazenda principal, aparece a mensagem abaixo. Se vou para a outra fazenda, quando retorno o produto foi colhido mas não entrou no meu inventário
Erro geral. Contate o suporte técnico da Goodgame Studios.
Support-Info:
Command: PBFarmCollectProductsResponse
ErrorCode: 2
Timestamp: 1473559372
Zone: 99
PID:21348
Google translation:
I also am having the same problem ..
When I scoop the main farm products, the message below. If I go to another farm, where the product return was collected but not entered my inventory
OK, Here's another big time error. trouble harvesting anything just get an error code attached. Then harvested things just disappear. Don't get credit on Chinese New Year event or on Hard Worker Event which is all messed up!
I can't harvest anything. This is messing with the HW event. Can't do anything so I will leave and go back to real farm but won't know when its fixed. grrrr
Found that logging off and on or changing farms would complete the harvest that I get errors on but none of the products harvested make it to the barn. The balance is the same as it was before I tried the harvest.
I have been on the test server throughout the day and when I logged in at 10:37 P.M. I am unable to collect any harvest,I keep getting the orange error message.This is slowing my progress towards the Chinese New Year and the Parade Float.
As of today nothing harvested on my main farm adds to the barn, and error notice pops up all the time. It is still possible to build and upgrade, though - but if I can't earn the funds for that soon... Please lookinto this ASAP
I am having the same problems as above messages. I cannot harvest or collect anything on my main test farm and therefore cannot do missions. The Error message comes on the screen and says to report this problem. Have gone out and come back in but problem remains. I do not have this problem on my Gourmet or Flower Farm where I can harvest easily and it is registered. It seems many others are having same problem so I presume this bug is being fixed. Thank you!
The above message is occurring on my test farm. Cannot collect anything. Also collected apples for project and it didn't count. Tried to collect hibiscus. It wouldnt work so I refreshed. Lost my hibiscus.
My entire coop is having the same problem on the main farm What is really concerning me is that we are unable to finish the HW event A couple of us in the coop are very close to getting 1.2M and earning the gold certificate Since we have such a big glitch, those of us who were close to completing HW event should be given a free gold certificate We worked our butts off to get this far, please do the nice thing and give us a gold certificate
Just a quick update: When the problems occurred, I was upgrading a house (according to the task "upgrade house to level 4") on the main farm. Once the upgrade finished, the task was ticked off in the side bar. I haven't dared trying to click it in order not to miss out on the experience points. But I was able to build something else, so the building slot doesn't seem to be affected and my level 4 house changed its appearance.
Another thing that worked for me just now is that the dog found a treasure which was added to my stock in the farm management. When I tried approximately 6 hours ago, the error message popped up and there was no treasure. I haven't tried harvesting anything else yet but will harvest wheat in a while to see if the problems have disappeared. love, Noddy.
Comments
Support-Info:
I've cleared my cache and still gotten this error response on 2 separate devices.
Now I can't play US Test Server 1. The game worked well until early this afternoon.
Thanks...
-Ken-
Command: PBFarmCollectProductsResponse
ErrorCode: 5
Timestamp: 1473557553
Zone: 99
PID:30766
LOL... no wonder this thing is killing us...
Genel Hata lutfen GoodGame Studios Destek Ekibine Bas vurun
Support Info PBFarmCollectProductsResponse
ErrorCode 2
Timestamp 1473558666
Zone 99
Pid 1914
Google translation:
End istersenizde they want to get on my farm I work on the production buildings to what clicking collection this summer geliyo
(black-.-angel)
Google translation:
(black-.-angel)
Quando vou colher os produtos da Fazenda principal, aparece a mensagem abaixo. Se vou para a outra fazenda, quando retorno o produto foi colhido mas não entrou no meu inventário
Google translation:
(black-.-angel)
today when i try to collect, the farm (test) the tag "general error" appears
so its impossible to play on the test server, my other farm is ok !
Same thing happening on my farm.
перегружаю, пропала продукция!!!
Google translation:
(black-.-angel)
As of today nothing harvested on my main farm adds to the barn, and error notice pops up all the time.
It is still possible to build and upgrade, though - but if I can't earn the funds for that soon...
Please lookinto this ASAP
I refreshed the browser twice with no luck. I even closed down the browser and again, no luck.
The gourmet, flowers and horse ranch are working normally.
Feeding/training the dog seems to be the only activity working at this time.
Seabhac
edited to add readable error message
みなさん、同じエラーのようですね・・・
Google translation:
Everyone, it seems the same error ...
(black-.-angel)
エラーが発生しました。当社サポートまでご連絡ください。
Support-Info:
Command: PBFarmCollectProductsResponse
ErrorCode: 2
Timestamp: 1473565562
Zone: 99
PID:543
The above message is occurring on my test farm. Cannot collect anything. Also collected apples for project and it didn't count. Tried to collect hibiscus. It wouldnt work so I refreshed. Lost my hibiscus.
Just a quick update: When the problems occurred, I was upgrading a house (according to the task "upgrade house to level 4") on the main farm. Once the upgrade finished, the task was ticked off in the side bar. I haven't dared trying to click it in order not to miss out on the experience points.
Another thing that worked for me just now is that the dog found a treasure which was added to my stock in the farm management. When I tried approximately 6 hours ago, the error message popped up and there was no treasure. I haven't tried harvesting anything else yet but will harvest wheat in a while to see if the problems have disappeared. love, Noddy.
I have same problem......