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Appearance disappears after reloading [FIXED]

Sissycool (AU1)Sissycool (AU1) Posts: 30
edited 30.08.2016 in Archives
I played the wheel today I should get the rustic farm house as the bonus jackpot spin prize (see the attached) and I can't find it in my inventory That's not fair how can I get it back

edit: title edited (black-.-angel)
Post edited by WascallyWabbit (FormerMod) on
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Comments

  • black-.-angel (FormerMod)black-.-angel (FormerMod) Guest Posts: 19,044
    edited 19.08.2016
    The rustic doghouse appearance disappears after logging out. It's not even marked as bought in the appearances storage.
    Post edited by WascallyWabbit (FormerMod) on
  • I have the same problem 
  • The Rustic Doghouse bug happened to me too.
    I bought the Rustic Doghouse Appearance and applied it to the normal doghouse. Then when I came back on, it was off. I tried buying and putting the appearance on again, then reloaded and the same thing happened.
  • Gloppity (US1)Gloppity (US1) Posts: 99
    edited 23.08.2016
    Keep having a LOT of workers on farm - max so far is 9 but often 7-8 and have also had several of the Bruno dude - the one with the pitchfork - with 5 workers and all of them were him

    (this has happened before and after the first update)

    When logging off and back on the rustic dog theme goes away - it does stay in the menu that it was purchased just need to reassign it. 

    I have noticed it goes away if I go to the horse farm and return the rustic theme on the dog will disappear and go back into storage.

    edit: posts merged (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • Rusty Farmer (AU1)Rusty Farmer (AU1) AU1 Posts: 1,705
    edited 18.08.2016
    I pay $1 for a rustic doghouse appearance. As soon as I change screen, when I go back to the main farm, the appearance is gone back to basic, and it tells me I don't have a rustic appearance in stock and I have to buy another one.
  • Dara (SKN1)Dara (SKN1) SKN1 Posts: 2,638
    When logging off and back on the rustic dog theme goes away - it does stay in the menu that it was purchased just need to reassign it.
    Same here, have to buy it again and again. Good thing is, it only takes a dollar... ;)

  • I have exactly the same problem 
  • lotus bleu (FR1)lotus bleu (FR1) FR1 Posts: 367
    hi, i have the same problem, the rustic dog theme still goes away, i had to pay and pay a dollar ...
  • Queereve (DE1)Queereve (DE1) DE1 Posts: 1,046
    I have the same problem.
  • Dara (SKN1)Dara (SKN1) SKN1 Posts: 2,638
    Same here. Every time have to buy an other one.
  • MinionBob (GB1)MinionBob (GB1) GB1 Posts: 137
    Just a minor problem, I can't find my dog! He appears when I open his menu to train him but he doesn't seem to be wandering around my farm. I realise this is not a major problem but I am used to seeing Fido wandering about, has anyone else lost their dog?
    The dog only appears at feeding time then afterwards steps away from the doghouse and disappears again, did you notice at training if the xp counted? I'm unsure if mine did that's all.
    I am unsure, I didn't think to check, I will try to remember to check tomorrow :)
  • davide p (IT1)davide p (IT1) IT1 Posts: 769
    edited 22.08.2016
    ho un problema con la cuccia rustica del cane:ogni volta che accedo alla fattoria sparisce e ritorna la cuccia classica.la cuccia rustica non rimane in memoria è così da quando ho iniziato il test.grazie e buona giornata Beatrice

    Google translation:
    I have a problem with the rustic doghouse: every time I log in to the farm disappears and returns to the kennel classica.la rustic kennel is not remembered so since I started the test.grazie and good day Beatrice

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • occhioditigre (IT1)occhioditigre (IT1) IT1 Posts: 1,175
    edited 18.08.2016
    I have the same problem, also you can buy several times the rustic look.

    Anche io riscontro lo stesso problema, inoltre è possibile acquistare più volte l'aspetto rustico della cuccia.


  • My doghouse appearance went missing as well as my dog
  • Sa11y (US1)Sa11y (US1) US1 Posts: 109
    I had the issue of the appearance and now have 2/2 pages for the rustic look assignment in the dog menu.
  • glucine (FR1)glucine (FR1) Posts: 57
    edited 18.08.2016
    Bonjour,
    L'apparence de la niche ne tient pas, elle disparait a chaque refresh de page
     appearance of  niche no work,  it disappears at every refresh of the page


    edit: threads merged (black-.-angel)
  • i have the same problem, but the apparence is in my inventory
  • vanishes the appearance of a dog kennel after reboot
  • LuraBelle (US1)LuraBelle (US1) US1 Posts: 309
    rustic dog goes away every time I reload game

  • SzakiZSu (HU1)SzakiZSu (HU1) Posts: 17
    edited 18.08.2016
    Yesterday, I changed the traditional dog house to a rustic dog house, because I better like a rustic looks. 
    I again logging in the game, the dog house looks traditional.
    Not too big problem, but this is a test server, where you can repair this problems.
    Thanks if you make this!

    edit: most moved (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • Rose89 (PT1)Rose89 (PT1) Posts: 2
    edited 22.08.2016
    a casota retorna à aparência padrâo ao reiniciar sessâo
    è acaso algum erro de programaçâo ou configuraçâo que està acontecer sò no server de teste?
    nunca tinha tentado comprar uma edificaçâo que nâo seja a padrâo anteriormente; assim que nâo faço a mìnima ideia do que se està a passar

    Google translation:
    the doghouse returns to the default appearance to log on again
    It is chance some programming error or configuration that is happening sò on the test server?
    I had never tried to buy a building that is not the default previously; so I have no idea what is going on

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • EmaAndMe (US1)EmaAndMe (US1) Posts: 227
    edited 18.08.2016
    Its back in inventory guys! yay! :smiley:


    ...nvm..its gone again :neutral:
    Post edited by EmaAndMe (US1) on
  • MoonBlossom (PT1)MoonBlossom (PT1) PT1 Posts: 1,114
    Whenever i move from main farm to another one the rustic dog theme vanishes and I have to buy it again.
  • Same here, new appearance disappaears when you relogin.
  • larafarm (IT1)larafarm (IT1) IT1 Posts: 42
    edited 23.08.2016
    il nuovo aspetto del cane non rimane...

    Google translation:
    the new appearance of the dog does not stay ...

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • The appearance for doghouse is not staying.
    It goes off everytime with me logging out and logging back in.
    I havent tested with other appearances.
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    I also bought the rustic dog appearance for $1 & it has disappeared totally..it isn't in the paint section to place again it wants me to rebuy it ...not going to happen as I already did buy it.
  • Famille H.B. (FR1)Famille H.B. (FR1) FR1 Posts: 373
    edited 21.08.2016
    Hello,

    It is impossible to keep my rustic dog kennel ...  A change of page or a disconnection does the bug.



    Thank you !  :)
  • tanjusha-0804 (RU1)tanjusha-0804 (RU1) RU1 Posts: 2
    edited 24.08.2016
    у меня в тестовом мире пропадает внешний вид купленный за золото, и денег нет и вид пропал. и вообще старый вид удобней.


    Translation:
    I have physical appearance vanishes in the test world bought for gold, both money is not present also a type was gone. And in general the old type is more convenient.
    Post edited by WascallyWabbit (FormerMod) on
  • apple pie (INT1)apple pie (INT1) INT1 Posts: 53
    Hello 

    i played the wheel, and won the appearance "house in the tree", i installed it on a house, after 10 minutes it disappeared completely. It s not anymore in appearances when i click on any houses

     :'( 
This discussion has been closed.