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finished task bar but cannot receive reward

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  • At first I could collect the reward for a completed task but it is not working now.  I tried logging out and back in but still not working.  On level 8
  • marti52 (HU1)marti52 (HU1) HU1 Posts: 314
    edited 22.08.2016
    Nem lehet begyűjteni az elvégzett feladatért a jutalmat.

    Google translation:
    You can not collect the tasks performed on the reward.

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • MaryRookie (RU1)MaryRookie (RU1) Posts: 1
    edited 18.08.2016
    Hi, I cannot collect my 9000 points for improving the field to level 2

    And I cannot collect any other rewards for tasks completion as well

    edit: posts merged (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • edited 18.08.2016
    "A cozy home" stuck for me. I believe I got the rewards because I leveled up when the task finished, but I cannot close the completed task.

    Update: This fixed itself when the new day arrived.
    Post edited by AlabasterGamer (US1) on
  • Tyche (FR1)Tyche (FR1) FR1 Posts: 7
    edited 22.08.2016
    Bonsoir,

    Niveau 11, impossible de recevoir les récompenses pour les tâches terminées.
    Merci


    Google translation:
    Good evening,

    Level 11 can not receive the rewards for completed tasks.
    Thank you

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • FIONA25 (IT1)FIONA25 (IT1) IT1 Posts: 10,665
    pleasure to explain why ??
    in the sense that you can not collect ?? do not add up the points ??
    It gave error ??
  • ANNAFarmer (ES1)ANNAFarmer (ES1) ES1 Posts: 33
    edited 22.08.2016
    me pasa exactamente lo mismo en nivel 10, las tareas finalizadas no te da las recompensas se queda en listo pero no te deja aceptarlas

    Google translation:
    I spend exactly the same at level 10, completed tasks do not get the rewards stays in ready but will not let you accept

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • I now have four side bar tasks done and it will not reward me for completion

  • mitanu (JP1)mitanu (JP1) JP1 Posts: 441
    I have the same issue with the 2 quests.:house(level2) and pig (sell)
  • pequelerena (ES1)pequelerena (ES1) ES1 Posts: 330
    edited 22.08.2016
    Hola, acabo de terminar de subir la puerta y no hay manera de recibir la recompensa, a una compañera de cope le pasa con 3 cosas

    Tampoco me deja hacer misiones

    Google translation:
    Hello, I just finished up the door and there is no way to receive the reward, a fellow cope with 3 things happens

    Nor let me do missions

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  •   Same here, have 2 quests which "stuck" on the screen as "done" without receiving award nor getting the next quests.

  • I can't level up because i can no longer collect the reward for completed task.
  • finished task on two different things and cannot receive the  reward 
  • canco (ES1)canco (ES1) ES1 Posts: 655
    Upon completion, the mission to pick cabbages and pigs do I think I get as complete mission but will not let me pick prize.
  • mia111 (GB1)mia111 (GB1) GB1 Posts: 741
    edited 17.08.2016
    - Bug Description - please describe your problem in Detail:
    Two tasks completed at once (fatherly advice and technical improvement). I am unable to collect the rewards from completing the tasks. I have reload, cleared cache, etc, but still the issue is persisting.

    - When did the problem happen?
    Collecting rewards from completing tasks was working fine until the new day started (00:00 CET)

    - What did you do before the problem happened?
    I was away from the computer for a while. I am unsure if the tasks completed before or after midnight CET (I believe before 00:00 CET, after the mission was completed).

    - Can you reproduce the problem? If yes, how?
    I have completed some more tasks afterwards and all of them are hanging. I am unable to collect rewards for any of them.
  • MoonBlossom (PT1)MoonBlossom (PT1) PT1 Posts: 1,114
    Can´t collect reward


  • I have the same with the task to upgrade fence...its done, no new task, its stuck
  • trebol55 (ES1)trebol55 (ES1) ES1 Posts: 234
    edited 22.08.2016
    He terminado varias tareas y no me deja recibir las recompensas

    Google translation:
    I finished multitask and not let me get rewards

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • Same here, can't collect any task reward, i have 3 of them pending
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Same here have 2 tasks/quests completed and unable to receive rewards :(
  • bourges (HU1)bourges (HU1) HU1 Posts: 2,217
    Nem lehet begyűjteni az elvégzett feladatért a jutalmat.
    Szia Márti nekem sem megy :(

    When the left side job was complited, there is flashing, but I can not collect the rewards

  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Same here! Have 2 completed but unable to collect rewards for more tasks/quests to show up :(
  • 3 tasks stuck for me - and why did it take about 6 attempts to log into the forum, it keeps logging me out again - and why can't I post screenshots here?
  • EllaC (GB1)EllaC (GB1) GB1 Posts: 35
    Again for me the same problem with the completed side tasks, when its highlighted and clicked on it brings up the '' I want it'' screen but when you try go further it doesn't give the reward and still remains highlighted on the side panel.This seems to have only occurred in my last hour or so of playing after spending a few hours playing already I'm not sure if its connected to any particular upgrade but I had just finished upgrading the fence of the first farm.
  • Rita77 (BR1)Rita77 (BR1) BR1 Posts: 2,719
    This problem is happening with me too.

    I'm not able to collect the  reward   when I complete tasks.

    I tried to play in another computer, but the problem continues.
  • Same here, withe a new house and the big one, cannot receive the reward so i'm blocked, no xp, no level up 
  • lthrrr (GB1)lthrrr (GB1) Posts: 1,665
    Upgrade fence to level 2 task stuck for me. Shows complete but cannot collect.
  • trebol55 (ES1)trebol55 (ES1) ES1 Posts: 234
    edited 22.08.2016
    Y a mi con un nivel 12,  tampoco me da las recompensas de 3 tareas,  el buscador de misiones se ha bloqueado y si voy a regar a los compañeros, se cuelga

    Google translation:
    And ami with a level 12 does not give me the rewards of three tasks, the search mission has been blocked and if I go to watering peers, hangs

    (black-.-angel)
    Post edited by black-.-angel (FormerMod) on
  • katerina-12 (GR1)katerina-12 (GR1) GR1 Posts: 101
     Same here  finished task on two different things and cannot receive the  reward  :/ 
  • xyzx (PL1)xyzx (PL1) Posts: 371
    edited 22.08.2016
    Dziękuję za radę, ale to już kilkukrotnie robiłam i nic z tego, dalej zadania "wiszą".

    Grazie per i consigli, ma più volte e non ha fatto nulla di ulteriori compiti "blocco".

    Google translation:
    Thank you for the advice, but it several times and did nothing of further tasks "hang".

    (black-.-angel)

    Post edited by black-.-angel (FormerMod) on
This discussion has been closed.