Not Receiving Email Rewards
I saw down in the lower left corner the coins, I clicked on it, it was the welcoming package of 1000.00 cash and 300 gold.
It said you have to enter your email address and then confirm it. when I did that and clicked the submit button on the bottom, I got the money, but I did not get the gold.
I took a screen shot of it, but I cannot get it to load here in the discussion. Not sure if anyone else is having these problems or not.
edit: title edited (black-.-angel)
Post edited by WascallyWabbit (FormerMod) on
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You need to go to your email and click on the message from GGS for the gold reward .. in the message you should see a button that you can click on to confirm your email + get the gold reward.
Oh, alright, I feel really stupid now...lol
Thank you so much for your help.
i recibed my gold , probably you need cleaner the cookies and caches
regards partners
It's all good now. I just had a blonde moment and did not confirm my email address for this new account.
Thanks everyone.
Still have not received email with bonus link. I have submitted four times. (today is August 26)
I get a message saying that the web address is broken, so I am unable to collect bonus gifts again.
The same thing happened to me when I first joined big farm 2 years ago & still haven't received my initial bonus gifts even after contacting support.
When I copy & past the link to my web browser it give me - Error 400 this link is broken, it is not you but the link.
I have tried numerous times for the same result, can not receive my bonus gifts & I don't know what to do
I had this very same problem when I first started Big Farm originally still have never been able to collect my bonus gift for starting this game.
I did send ticket to the support team but 2 years later still no response from them...lol...it seems to be the nature of this game.
I guess the bug is: the link opens my “real account” from the second e-mail.
Here you are both e-mails:
¡Hola, GabyNoe!
¡Hola, GabyNoe!
¿A qué esperas para recoger tu regalo? Solo tienes que confirmar tu dirección de e-mail y durante tus primeros días en la granja te enviaremos consejos y regalos.
This is a test...only a test....the gold you are about to buy, however is real !
That blows the "so called test" out of the water for me.
This is the biggest bug of them all...can you fix it ??? Sure hope so !
Thank you
IamSandra
Test Farm
Je ne peux pas recevoir mon or non plus car on me dit : " vous ne pouvez pas utiliser une adresse mail temporaire"...? Et c'est bien mon adresse mail perso et non pas une adresse mail temporaire...
Google Translate:
Hello,
I can not receive my gold not because you told me, "you can not use a temporary email address" ...? And this is my personal email address and not a temporary email address ...
Added Translation | Cuddly
However, after returning to the game and clicking on the "send me the email" button again, it told me that I needed to wait 24 hours before trying again - and then 5 minutes later, without even CHECKING my email, I got a popup box in game that said "Thank you for confirming your email, here's your gifts!"
"Gold currency you buy in the shop for the test server might be deleted and will not get refunded or transferred."
Well this answered it .......no gold purchases for me !