Support form - attachments サポートフォーム - 添付ファイル
RosyStarling
Moderator, ModGreen モデレータ › 投稿:4,718
で 公式発表
Howdy farmers,
We're writing to inform you of a recent change in our support form.
However, please know that you can still send attachments when replying to a support ticket. If you're faced with a scenario where you need to send an attachment, simply initiate your request through the form and then include your attachment when you reply to our support team's response.
We understand the importance of this feature and assure you that as soon as Helpshift resolves the issue, we will promptly reinstate the attachment option in the support form.
We apologize for any inconvenience this may cause and thank you for your understanding.
Best Regards,
Your Big Farm team
We're writing to inform you of a recent change in our support form.
However, please know that you can still send attachments when replying to a support ticket. If you're faced with a scenario where you need to send an attachment, simply initiate your request through the form and then include your attachment when you reply to our support team's response.
We understand the importance of this feature and assure you that as soon as Helpshift resolves the issue, we will promptly reinstate the attachment option in the support form.
We apologize for any inconvenience this may cause and thank you for your understanding.
Best Regards,
Your Big Farm team
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