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Comments
Latten, I can't believe you have said that! You seem to be doing your best to give the company bad name. Saying so plainly to customers "we just want your money and don't care how we get them" is really shocking. One of the rudest and most arogant statements I have ever heard in Customer Service area.
Of course there is as usually an easy solution. If there is good and honest will. One of them would be a tick box in the "option" menu to switch the gold lock on and off. Which would satisfy both those who want to protect themseves against accidental spending, and those who enjoy heavy spending.
Now seeing what is going on here, all this disrespect towards customers, makes me regret I invited my friends to play this game. I liked it, but I have to reconsider. It's common sense nowadays for companies to value their customers and treat them with respect. No manager should think that people are idiots just becouse they are playing a game. It could easily backfire.
They like all the many ways to shake money out of our pockets? Don't bring money to the ride.
And no, I'm not just a freeloader. I play galaxy which they stopped even working on. I have several bases and have unloaded $20.00 - $40.00 on each one. I figure it's still cheaper than going to the movies and I spend a lot more time on it. Lost money there too but only once. And it's not near as easy to slip up as it is here.
So.... no money goes here. After I slipped and upgraded a house several times, slipped and dropped money on special seeds more than a few times.... and more. Forget it. Not one red cent will they get. When I slip up, it's on gold they gave me so no real loss.
WHY CANT THOSE THAT WANT TO PROTECT THERE GOLD be able to...if the had this in place i would be a regular gold purchaser...but they don't so i don't buy....i want to spend gold on what i want...i would love to upgrade water tower and workshop but until my gold is safe i wont buy..its very simple
This has happened to me twice during events. The "donate" button and the "skip for gold" button are almost in the same place. I suggest they move the buttons further apart. Seriously, why would I skip the donating of wildflowers for 3,000 gold? I could have produced that in less than an hour!
I refuse to buy gold anymore until they fix this!
Why on earth would you knock down your high level buildings to ensure you didn't upgrade them??? Honestly, it costs less to pay the upgrade for the next level, then to lose half the cost by demolishing it and then rebuilding it up all the levels again for where you need it to be anyway... That makes absolutely zero sense to me. 8| If you are saving money for something else, then just let it take those few more days of saving with the accidental upgrade, not bulldoze it all to save yourself the "possible" upgrade cost if you make the mistake of accidentally upgrading yet again!
Also, they didn't upgrade the field/spend the 900,000, you did that. That is the point of the game, upgrade and grow the farm... If you had the fields up so far that it cost 900,000 to upgrade it, then you are likely capable of making that money back quite quickly anyway.
Yes buttons get pushed accidentally all the time, I've done it too. But I have learned to be careful. And don't click on the center of the screen when the hour or half hour changes!!!! They always pop up the handbooks on the change of hour/half hour. It is an easy thing to deal with.
No, they will not be ashamed of themselves for making it easy for you to spend gold; why would they? That is their paycheck. They will not change that. It is up to the player to pay attention to what/where they are clicking, to be careful, not careless. It isn't their fault if you mess it up. I've done it before, and I make sure I don't do it again too! So far, so good. All it took was once.
This is by far the best post I've ever read on this topic!! Hats off, JojoBell! I couldn't agree more!! :thumbsup:
No do not make that silly mistake, as well as the mistake of losing your gold!
And as its been said multiple times, if you keep making the mistake of "accidental gold spending" over and over again, look at the common denominator. That's right, its you.
This game is a business. Go ahead, try and find another game of this caliber that gives you as much for free. And if you do find one, leave so we can be at peace from your complaining.
go and laugh somewhere else..and find a thread where people praising this company..maybe then u will be happier..
Totally agree and it is ridiculous it hasn't been implemented yet!
I have been playing this game for 9 months and I have more then once spent gold accidentally and it removed(
Edit by PINJO: removed inappropriate word
Unintentionally clicks, buying unwanted books etc. did the work they where there for in the first place.
Unfortunate i dont belong to the group of the happy five (out of 25 million) that are so smart they never make/made that mistake. This morning i noticed that the remaining gold, 86k, was reduced to 66k. 20K actually went missing. I wasn't even playing when this happened.
So now im facing a new challenge, the best challenge this game gave me in months:
Should i spend the rest of my gold on unwanted 'stuf' or should i leave the gold and wait till it dissapears al by itself?
What is this, a glitch, a display error, should i clear the cache, blame flash or mozilla or should i go with my gut feeling and assume it was a rodent.
Since i dont believe in a gold-evaporate-bug i dont see the point in telling GGS something they are well aware of.
I dont need a refund, but you could do me the favour of donating this money to the only person that actually most be doing a hell of a job over there. Please give my money to the nanny.
Yours sincerely,Trippel.
I did not know where to post this thread but i lost my haunted castle:cursing: i earned through 15 days hard work. I was just rearranging my farm and it got demolished .
I know it was not the ggs's fault but still...i want it back
Plus can you please give us an alert each time after we click to demolish? It happened to me a lot.. these accidental clicks...especially i lost gold many times while hovering my cursor to check the time left for different harvests and clicked that "finish-with-gold" arrow accidentally.
But the main issue here is my haunted castle. Is there any way. Come on i can claim it for not introducing that "alert" option :evil:..(i mean i have a point)
you can try to contact our Support team (you'll find a link in my signature) and explain the situation
Greetings,
Timo
oh ..u r right there is..i clicked on my flower bed to check..but i don't know when did it vanish ..within few seconds it just disappeared..i don't remember any option like this popped up to alert me...was that a bug? or was that my illusion..but i don't remember even clicking the demolishing option...
it just disappeared all of a sudden..i don,t remember doing anything..i just was rearranging my main-farm :huh:
I will try discussing it with the support though ...:S..it's worth a try..
Hi!
I accidentally set my horse free that i have been training ever since i started my horse -ranch. It happened on my other account. My all progress vanished in a second and i did not get any alert like "are you sure u want to set your horse free". Now i can not end up being a granny doing it again it is a BIG DRAG:cursing:. I was actually trying to comprehend how to breed the horses. I will contact support later so please consider it
edit> It means all my money i invested in the island farm events has gone to waste however i wonder if things can be undone in a game but don't take it as an excuse please.
Thanks
Your lil farmer
When you click at the "Set free" button you get this (also if you click that button by an accident):
Attachment not found.
Do you want one more warning like: "Now really think a lot about it, do you really want to set this horse free? (Y/N)
For you, you just now have tested the "set free" button again, on both my farms, and here's the result from mmy us farm:
Attachment not found.
and here the result from my skn farm:
Attachment not found.
Have you carefully read the instructions for the horse breeding process? (it's very important reading if you want to breeding with your horses.
- And yes I myself have read all of it several times, when I translate it to danish for my non-english speaking friends.
I actually did not contact support...
Okay i think my horse was gone bcoz of breeding. I did not know it would disappear, that's y i kept on saying i did not set it free..samething happened with my castle..
Hee! Hee! It always cracks me up when you say things like that, rhinana!