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iamBGS (US1)

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iamBGS (US1)
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  • You aren't likely to get any resolution trying to contact support directly. You'll get a canned answer of either "it's your mistake so we don't owe you anything" or "it was our mistake but it affects all players so no compensation is being issued." You can initiate a chargeback through your payment service. Be warned that…
  • I used Paypal, except for one time when I used a credit card and the card added some tiny amount like 2-3¢. With Paypal it was always the exact stated amount. But within seconds of initiating my dispute, my farm disconnected and I got a popup saying "Your farm has been blocked. Please contact the support team." That's it,…
  • Seems like they have a system in place to immediately block your farm if you initiate a chargeback. I mean, all that's going to do is entitle me to any and all prior payments still within the time frame of a chargeback. Is that really wise of them to do?
  • Bait and switch is a valid reason to initiate a chargeback if you've paid for any gold related to the event/item in question.
  • This is basically complete and utter horses^_^. I'd be embarrassed to work for this company, even if my job was as simple as "Gosh, guys, I mean, I just ~hate~ this but I have to go along with it."
  • A new house on the Viking farm has a staggering effect on the happiness considering how many workers you get by adding it. Upgrading an existing house causes a much smaller hit to happiness, though it doesn't get you as many workers. Decorations look like an expensive outlay, but if you continue production on the farm,…
  • More options are always good. I haven't tried them yet myself as my current hard work box calls for cabbages, but looking forward to it later!
  • With anyone other than the big spenders and brown-nosers, though? Yeah, I thought not. Edit: My bad, the event overall actually was okay. The deco reward is an utter travesty though. Way too little reward for too much work. It would have been more appropriate to have the happiness boosts be proportional to how close to…
  • Other than the necessary counts to actually get a decoration worth having, the zodiac event was okay. One weekend we were away at a convention, and aside from that I basically kept bigfarm on 12+ hours a day and it still wasn't enough to finish most of the signs. I got 3 done, was close on a 4th, and nowhere near finishing…
  • So it doesn't block their chat, and they can still send co-op wide messages and have them reach the recipient. All it seems to do is prevent individual inbox messages. That's ...basically nothing.
  • Along the same lines, why is there no wheat in any of the baked goods?
  • The thing I don't get is why you can't have an upgrade going on a temp farm at the same time as on a permanent farm. You can sort of justify with the main/gourmet/flower farms sharing a construction slot because those are physically close to each other, so it's reasonable to think of it in terms of having 1 set of…
  • Is it a small (few cents) difference? I had that happen one time that I used a Visa card, but never on Paypal. I suspect it has to do with the timing of how and when the chosen payment method calculates the exchange rate. It was only 2¢ difference in that instance.
  • Are you using Windows? There's an accessibility feature that lets you zoom in to double size (or more, if needed) over an area or even the whole screen. That can be a huge help if you're experiencing eyestrain.
  • I don't think it matters. My laptop is 5 years old and not optimized for gaming, and it handles the game fine on the highest quality setting. It does take half a minute or so at the start of a session to load all the different sprites (they start as a bunch of gears) but that's not a material issue.
  • I mean, it's fairly obvious @"Morgane (US1)" was referring to the deco for collecting flyers, which are of no further use. ;)
  • I like this event because it really works for players across any range of levels, and because people can't just p2w it like so many other events in this game.
  • Did you let them know it was a hot mess from start to finish and that only the apologists and brown-nosers liked the poor manner in which it was executed? :D