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Game Suggestions

What is the purpose of having a suggestion forum when the comments are ignored or deleted? After all, the criticism I saw today was constructive yet an entire thread with multiple pages was deleted. It would go a long way if moderators would at least acknowledge the issues and concerns, and not just the ones you like.
Post edited by Wendytsj626Girl (US1) on

Comments

  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 29.05.2015
    What is the purpose of having a suggestion forum when the comments are ignored or deleted? After all, the criticism I saw today was constructive yet an entire thread with multiple pages was deleted. It would go a long way if moderators would at least acknowledge the issues and concerns, and not just the ones you like.

    Hi Wendy,

    Please could you be more specific about the thread that you are looking for, as it has probably just been merged or moved. We do not delete "entire threads with multiple pages", they may occasionally be closed for one reason or another, but you would still see them there & be able to read them.

    If you posted on the thread in question, you should be able to find it from the list of your posts on your profile page.
  • Wendytsj626Girl (US1)Wendytsj626Girl (US1) US1 Posts: 190
    edited 30.05.2015
    The thread I was looking for was in reference to the co-op challenge starting too soon, and the thread started yesterday. There were actually 3 threads started on the topic (which shows a great deal of dissatisfaction, btw): one in 'questions about the game', and 2 under 'suggestions, praise, criticism'. After reading your explanation, I now see that two threads were in fact merged, but many posts deleted. The third thread was closed, yet the third thread is the only one where I find that a moderator did attempt a response to the criticism.

    Thank you for explaining how moderators handle threads.
  • amaprincess1 (US1)amaprincess1 (US1) Posts: 636
    edited 30.05.2015
    Hi Wendy. As the guy usually peeing in the punch bowl, I can say that Wabbit is right... They don't often just delete topics, threads or even posts unless they are completely against TOS. They will merge them but the easiest way to track your posts in such threads is to just check your history. I do believe that they want our feedback, even when it kinda hurts and I am no sunshine pumper, check my history... ;)
  • Wendytsj626Girl (US1)Wendytsj626Girl (US1) US1 Posts: 190
    edited 30.05.2015
    thanks, amaprincess1, for the humor...really needed it:p!! The deleted threads were not my threads, but others that may or may not have shared my point of view. In reading the forum rules, I can see how careful one needs to be with constructive criticism and threats of boycott. In fact I thought one thread would have been deleted but it wasn't, the thread was closed. If another person hadn't included the link back to the closed thread, I would not have seen the moderators response.

    And thank you too Wabbit! 24-hrs later, and a bit calmer.;)
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 30.05.2015
    The thread I was looking for was in reference to the co-op challenge starting too soon, and the thread started yesterday. There were actually 3 threads started on the topic (which shows a great deal of dissatisfaction, btw): one in 'questions about the game', and 2 under 'suggestions, praise, criticism'. After reading your explanation, I now see that two threads were in fact merged, but many posts deleted. The third thread was closed, yet the third thread is the only one where I find that a moderator did attempt a response to the criticism.

    Thank you for explaining how moderators handle threads.

    Hi Wendy,

    Glad to see you found the thread & you are indeed correct, 2 threads were merged & 1 other was closed by a CM. I checked on the deleted posts for you & there are 6 of them, 2 duplicate posts, 3 random new posters saying "hi" & 1 post suggesting that the threads be merged, so no feedback relating to the topic has been removed. If you are missing any other posts, they may have been moved to a more relevant thread, if they were off topic.
  • Wendytsj626Girl (US1)Wendytsj626Girl (US1) US1 Posts: 190
    edited 31.05.2015
    Thanks, Wabbit! You've been more than helpful and thorough.

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