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Island Farm Duration changed in the middle of it?!!!
Griffith (INT1)
Posts: 768
it was 26 days left now it shows 22 days left only. :huh:
Comments
after some users notified us that both the Shell Trader and Island Farm timers were showing the same times, we noticed that there was a display error in the event duration.
This display error has been fixed now, showing the actual event duration of 30 days. As you all know, we usually aim for the event to run roughly a month, so having a display of 34 or 35 days was definitely not intended.
Sorry for the confusion. :S
Regards,
Steffi
so, sorry but your "Sorry for the confusion" even is just becoming too cliche now. try new phrases at least.
just awful.
Edit: It's been a week. My strategy is based on there beeing time, now I might not even get all 3 chapters done.
Not 34 days. now you have taken 3 days so my island time will only last 26 days all in all.
Thats far from 30 days Nafaru.
Well said.
Even if this was an honest mistake why not just let it run as is? The timer should be left alone once the event begins. This is not the players fault, it's the game's programmers. They made the mistake, why punish the players?
This is basic customer service. Step your game up.
unfortunately it was not possible to just leave the Island Farm event duration at 34 days and correct the Shell Trader event duration instead as we have a tight event schedule for the upcoming weeks and would run into trouble with such an unforseen extension.
Again, we are very sorry that this display error occured and Timo and I have personally passed and emphasized your opinion on how the situation was handled so we can hopefully improve the situation if we get in a similar situation.
This time, however, the error went unnoticed for too long and could not be solved in a very satisfactory manner due to time constraints. All we can do in this case is expressing a sincere apology to all of you.
Thanks a lot for your understanding.
Regards,
Steffi
PS: The event started on April 8th and will end on May 8th, bim9.
-Y
Edit: I'm ablosutely certain it was over 33 days 8 days ago. I commented it 8 days ago, I checked. Now it's 21 days. 21+8=29 33-29=4.
Good to have the end date for the islandevent.
correct me if I am wrong, but if Island was "Intended" to be 30 days, and we were "Supposed" to know that, then how was it ok that you decided island be 35 days once, and then decided island be 28 days another time?
but ONLY this time was a mistake? and you guys ONLY noticed it after 1 WHOLE WEEK?
come on I mean, even crappy excuses like "oops sorry we caught a cold for a week and couldn't fix it" are better than such replies like "It wasn't supposed to be so" or "it was not intended to be so".
P.S. I agree with SirGeorge, even if it was a mistake by developers, why the players should be punished for it?
Nafaru your excuses really are stupid we enjoy the game but do not enjoy being taken for a ride, you were better off saying the team had a hangover and made the mistake it would have been better taken, you screwed us....plain and simple...this is my last time injection gold on the island or playing it for that matter. TY
It's a bit like when you lose something and get upset when no one returns it but at the same time think it's okay to just findi something and keeping it..
Yes, GGS made a very unpleasant mistake and made themselves even more unpopular by fixing it. However, I can understand their reasoning. If there is a tight event schedule something will pop up maybe a day or two after the tropical farm closes they didn't really have a choice other than completely overload us with the events. And they would probably have gotten a load of crap for that from many players...
Lastly:
I actually want to give a thumbs up to the person(s) who made GGS aware of the faulty timer, it's nice to know that there are honest people out there! ^^
I was complimenting the players that reported the bug. It was hardly their intention or fault what GGS decided to do and I really don't think that it's fair bashing on them like some seem to do.
My point with bringing up GGS' reasons to fix the days was simply that I can understand it. Understanding something doesn't mean one likes it...
I feel tricked by GGS, that's the reason to be upset. Blaming the people that told them about trader time not beeing longer than island time is stupid, that we can agree. For all I know those people thought like me that it would be the trader time that was wrong, it's been fixed before (was the same as temp. farm time).
Excuse me, that "all we can do" is just for lazy people. Otherwise you can reschedule, overload us with events, or at least offer valuable gift to players as a form of appology ....... to name just a few of the options.
was it honestly just a bug that was noticed after 1 WHOLE WEEK? or was it intentional to force players to spend gold to make up for decreased time? who knows and who cares, it doesn't make any difference, such change in middle of this event just ruined many players plans and their invested dollars/gold, that's the only fact here.
and if we ain't getting any compensation for that other than a crappy "sorry" then why waste any more of our breath fighting other players over it anyway.
Hooked? All? Hehe, I politely dare to disagree.
But if they offer responsible gamers friendly approach, with quality payed products, well, that's completely different ball game. I'm willing to pay for that.
your feedback on the situation has been passed on to those in charge up until the last post and we will do our best to prevent timer mistakes from happening in the future. If they ever happen again, we will make sure to let you know asap.
Since the discussion has been going in circles now and has led to conspiracy theories and smaller fights, I will close this thread now.
Sorry again for the inconveniences this timer error has caused and thanks a lot for your understanding.
Regards,
Steffi