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Update - March 31st - I can see eggs! Could there be a spring event?!

112

Comments

  • CM NafaruCM Nafaru Posts: 1,325
    edited 02.04.2015
    Hey everyone,

    we're currently investigating the following two issues:
    • Egg search did not reset for some players, game claims they found all eggs already.
    • Season break displayed in tournament transporter, no competitions available (all users)

    We will try to hotfix these issues as soon as possible.

    Regards,
    Steffi
  • ashim (IN1)ashim (IN1) IN1 Posts: 572
    edited 02.04.2015
    wilma79 wrote: »
    Only the first one is for free, this morning the button was stil blue. Yes, I was able to find my ten eggs for today, and I do know some of you are heving an issu with it.

    but this is nt happen on indian server becoz my coop member s not able to collect a single egg
    Nafaru wrote: »
    Hey everyone,

    we're currently investigating the following two issues:
    • Egg search did not reset for some players, game claims they found all eggs already.
    • Season break displayed in tournament transporter, no competitions available (all users)

    We will try to hotfix these issues as soon as possible.

    Regards,
    Steffi

    means this times nothing happen in tournament

    Edit by PINJO: merged posts, please use edit button
  • FilipeczekFilipeczek Posts: 275
    edited 02.04.2015
    Nafaru wrote: »
    Hey everyone,

    we're currently investigating the following two issues:
    • Egg search did not reset for some players, game claims they found all eggs already.
    • Season break displayed in tournament transporter, no competitions available (all users)

    We will try to hotfix these issues as soon as possible.

    Regards,
    Steffi

    Yes, please, please, try to fix these bugs ASAP. Otherwise we will have no chance for the nice new Easter deco. And my son would be very disappointed. Searching eggs was so great fun for him :(
  • snork (INT1)snork (INT1) Posts: 518
    edited 02.04.2015
    Nafaru wrote: »
    Hey everyone,

    we're currently investigating the following two issues:
    • Egg search did not reset for some players, game claims they found all eggs already.
    • Season break displayed in tournament transporter, no competitions available (all users)

    We will try to hotfix these issues as soon as possible.

    Regards,
    Steffi

    Steffi, could you please confirm you received my IP address yesterday? I sent it to you, Latten and WW. I know Easter holidays already start tomorrow in Germany, so this is the last day.

    As per usual, I apologise for spamming, but I was SO CAREFUL after having lost gold to pop ups in the beginning of playing and I always tripple-check not to click gold, I can EASILY find the eggs by myself, and there was a green arrow, so please undo this bug glitch gold theft?

    Mission rewards also decidedly never arrived, but I just want some sort of reply to my tickets, posts and PMs regarding all my lost gold before Karfreitag, please, thank you!



    (I'm not joking about giving it all up, so if any of YOU would like a lovely lv 95 www farm, please send me your applications to take it over - there's a co-op leadership coming with it as well, if you like).
  • LEC (US1)LEC (US1) US1 Posts: 26
    edited 02.04.2015
    I had the exact same problem. I was so frustrated because in comparison to the decoration prize the 90 eggs or 70 eggs prize is not that attractive.
  • LEC (US1)LEC (US1) US1 Posts: 26
    edited 02.04.2015
    DeltaOps44 wrote: »
    ok folks, I am going to try to explain and break it down for you.

    We have 9 1/2 days until the "Quiet Visitor" is over. 91/2 days times 24 hours equals 228 hours. The days we have left right now are 8. So if we do 8 times 24 we will get 192 hours. As of right now my timer says 212 mins until the event is over. So that means I have 8 days and 20 hours left until the event is over. the clock says 8 days and the egg hunt says day two of 10. Since we are over a day into the egg hunt, the day on the egg hunt does not recognize hours, so technically we would be in day two, even though we really are in day one still.

    If I confused anyone, let me know.

    It's not the counting that's confusing everyone it's when the car/event actually appeared on our farms. Its appearance and the count-down don't match. The first day the car/event showed up it already said day 2. That is the frustrating part. Perhaps a glitch that it didn't show up on our farms in time?
  • CM MargoCM Margo Posts: 272
    edited 02.04.2015
    Hi guys!

    Please try not to worry! There is currently a bug that the eggs haven't reset for some users. This will be fixed today, and shortly.

    I'll let you know as soon as I can when the fix will come.

    ~CM Margo
  • Majasmor (SKN1)Majasmor (SKN1) Posts: 4
    edited 02.04.2015
    Any news about the egg-collecting problems and the horse-tournament problems?
  • srdascesrdasce Posts: 22
    edited 02.04.2015
    For horse F5+ ctrl..
  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 02.04.2015
    Majasmor wrote: »
    Any news about the egg-collecting problems and the horse-tournament problems?

    There is an Announcement here
  • smile999smile999 Posts: 4
    edited 02.04.2015
    hello - no update still - even the clock shows 14:24!!!!
  • Ria_ ()Ria_ () Posts: 280
    edited 02.04.2015
    And now the server is down.
  • Raven68 (US1)Raven68 (US1) Posts: 101
    edited 02.04.2015
    From Latten, "The servers will now shut down for our final bugfix update. We will hopefully fix all remaining event issues with this downtime :)

    As a little "Thank you" for your patience with this update, we will also credit all players one Spincoin, one Seaweed Humus and ten Seaweed Fertilizer.

    Thanks, guys and girls!

    Your CM Team"

    Thank you, Latten - and to all your team. I know you all work hard to provide us with a fun, challenging, amazing environment for our enjoyment - and don't always receive appreciation for your efforts. Bugs happen, technical issues happen - you have my gratitude for the work you do.

    As for finding those hidden eggs - what a bunch of sneaky, clever, vexing bunch of bunnies! Et tu, Wascally Wabbit? Et tu?


  • HFI (SKN1)HFI (SKN1) Posts: 17
    edited 02.04.2015
    This bug came back to me today
    • Missions - You can now click usernames again in order to access their player information.

    Hope a fresh reload will solve it but we'll see...

    ...working now.
  • edited 02.04.2015
    Any idea how long the maintenance is going to take?
  • rOokie25rOokie25 Posts: 32
    edited 02.04.2015
    why dont they warn on the main game screen before an hour of shutdown

    due to the shutdown in the middle of mission, my special seeds got wasted
  • tampoon (INT1)tampoon (INT1) Posts: 197
    edited 02.04.2015
    This final bugfix seems to be a big one. The system's been down quite a while already.
  • rOokie25rOokie25 Posts: 32
    edited 02.04.2015
    its back now I can go back to egg hunting
  • wannago (INT1)wannago (INT1) INT1 Posts: 79
    edited 02.04.2015
    Hi,

    Game back up but I still can't get any eggs - that area is still greyed out. Anyone else still can't look for eggs?
  • enochnock (US1)enochnock (US1) Posts: 878
    edited 02.04.2015
    "In order to get the new client version, please click the address bar while the game is shown and then press CTRL+F5 simultaneously in order to reload the game. The latest client version is V3.4.93 S29 C12."


    My game is back up now but it's not showing the latest version "V3.4.93 S29 C12". I have reloaded the game several time (CTRL + F5) and it doesn't change to the latest version. I went to GGS homepage and loaded game from there. Any suggestions?
  • wannago (INT1)wannago (INT1) INT1 Posts: 79
    edited 02.04.2015
    enochnock wrote: »
    "In order to get the new client version, please click the address bar while the game is shown and then press CTRL+F5 simultaneously in order to reload the game. The latest client version is V3.4.93 S29 C12."


    My game is back up now but it's not showing the latest version "V3.4.93 S29 C12". I have reloaded the game several time (CTRL + F5) and it doesn't change to the latest version. I went to GGS homepage and loaded game from there. Any suggestions?

    Hi,

    Same thing for me as well. I am hoping someone has a fix for this.
  • CM NafaruCM Nafaru Posts: 1,325
    edited 02.04.2015
    wannago wrote: »
    Hi,

    Same thing for me as well. I am hoping someone has a fix for this.

    Hey,

    if it's any number above V3.4.93, you're fine. We updated the game again, just a couple of minutes ago, so any version number above the aforementioned includes the fix.

    Regards,
    Steffi
  • wannago (INT1)wannago (INT1) INT1 Posts: 79
    edited 02.04.2015
    Nafaru wrote: »
    Hey,

    if it's any number above V3.4.93, you're fine. We updated the game again, just a couple of minutes ago, so any version number above the aforementioned includes the fix.

    Regards,
    Steffi

    Hi Steffi,

    I still didn't get my day one back, so I lost out on 4 eggs. After maintenance yesterday, the Spring event started and I found 6 eggs before I had to leave. Came back later the same day and found it was Day two but there was still 11 hours of Day one left, so I lost out on the 4 eggs I wasn't able to find before I left. I then found my day two eggs yesterday. But how do I get my 4 Day one eggs? I really would like the Bunny Bungalow prize. Any help would be appreciated.
    Thanks.
  • CM NafaruCM Nafaru Posts: 1,325
    edited 02.04.2015
    Hey wannago,

    it sounds like you only got to collect 6 eggs before midnight CEST - that's when the eggs reset for a new day on most servers, including yours.

    Unfortunately this means that you won't be able to collect the 4 missing eggs anymore as day 1 is over now and the remaining eggs cannot be brought back. :(

    Please always make sure to finish your collection before midnight CEST to prevent this from happening and in order to obtain all other rewards.

    Regards,
    Steffi
  • wannago (INT1)wannago (INT1) INT1 Posts: 79
    edited 02.04.2015
    Nafaru wrote: »
    Hey wannago,

    it sounds like you only got to collect 6 eggs before midnight CEST - that's when the eggs reset for a new day on most servers, including yours.

    Unfortunately this means that you won't be able to collect the 4 missing eggs anymore as day 1 is over now and the remaining eggs cannot be brought back. :(

    Please always make sure to finish your collection before midnight CEST to prevent this from happening and in order to obtain all other rewards.

    Regards,
    Steffi
    Hi,

    The game started right after maintenance which was about 8:15 am my time, so that means that when I logged back on 10.5 hours later, it till should have been day one. A day is still 24 hours, so day two should not have started until 24 hours later. Which was only 2.5 hours ago. So I want to know what can be done about the 4 eggs. I am not the only one that had this problem.
  • Mina0o (INT1)Mina0o (INT1) Posts: 1,309
    edited 02.04.2015
    wannago wrote: »
    Hi,

    The game started right after maintenance which was about 8:15 am my time, so that means that when I logged back on 10.5 hours later, it till should have been day one. A day is still 24 hours, so day two should not have started until 24 hours later. Which was only 2.5 hours ago. So I want to know what can be done about the 4 eggs. I am not the only one that had this problem.

    Not really. I'm living in a country which shares the same time zone as Germany, Central European Summer Time, and it's not like the egg event started at midnight (i think it was more mid-day). This means that the first day of collecting eggs were quite a bit shorter than 24 hours, it only lasted from the start of the event until midnight, CEST, which could well have been around 10 hours.

    I'm really sorry that you missed out on your eggs because of this. Time zones can be a real pain :(
  • wannago (INT1)wannago (INT1) INT1 Posts: 79
    edited 02.04.2015
    Mina0o wrote: »
    Not really. I'm living in a country which shares the same time zone as Germany, Central European Summer Time, and it's not like the egg event started at midnight (i think it was more mid-day). This means that the first day of collecting eggs were quite a bit shorter than 24 hours, it only lasted from the start of the event until midnight, CEST, which could well have been around 10 hours.

    I'm really sorry that you missed out on your eggs because of this. Time zones can be a real pain :(

    Thanks Mina0o. I wish I knew that earlier. I will make sure to keep that in mind for other events as well. :)
  • Raven68 (US1)Raven68 (US1) Posts: 101
    edited 02.04.2015
    wannago wrote: »
    Hi,

    Game back up but I still can't get any eggs - that area is still greyed out. Anyone else still can't look for eggs?

    I'm unable to search for eggs as well. I had discovered two or three of the hidden eggs before the update. When I was able to log back in after the update, only the farm, co-op tree & parking lot loaded (runestone trader, landscape architect, co-op challenge & spring event). I've got no signs & flag, no ship & dock, no garage, no mine, no greenhouse, no airport, no horse ranch, no trees, bushes, rocks, rivers, bridges, walkways, etc. - just a sea of blank green surrounding the farm. Its the same for the Gourmet and Flower farms.

    I've downloaded the latest client version (V3.4.93 S29 C16), refreshed, re-booted and get the same results.

    Wondering if anyone else is having the same issue? Any suggestions?

    Interesting - I use Chrome so I tried IE instead. Bingo, everything is back again & working just fine. Not sure what that's about.

    Whew! I've got some eggs to find!
  • Barrkley (US1)Barrkley (US1) Posts: 84
    edited 02.04.2015
    I have a question.....The reward for collecting 100 eggs is a cute bunny hobbit house (so to speak), the event is 9 days long and you get an opportunity to collect 10 eggs a day. The math here doesn't work, so does anyone know how we are supposed to get the extra 10 eggs?
  • MollieGlitch (US1)MollieGlitch (US1) US1 Posts: 48
    edited 02.04.2015
    The bugs and the down times can be frustrating, but I gotta say that I really like the new update. Thanks to the devs for the egg hunt, which is maddening but fun. Adds that something extra that we don't often see. More, please!
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