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Having more then 1 account per server isn't allowed. If you have 2 people in the same house on the same server you need to write support to let them know.
My wife and I share the same IP address...not the same computer...but I would think 'they' can only see addies.
I'm sure many couples that play would be sharing the same ip address.
It would be great if someone that knew would weigh in.
I don't pretend to know how GGS determines when a player is playing multiple accounts on the same server, but it would be wise for anyone who has more than one account on the same server originating at the same IP address to do as Hypatia6 suggests and notify Support that you have other family members playing. That way you'll at least get some acknowledgement from Support as to what your status is so that they know for sure. It seems to me to be a simple thing to do in order that you're not blocked from your farms by mistake.
You will get a response from support that your info. is on file. This has been others experience that I have walked through making sure they report that they have two people on the same server in the same household.
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As long as the rules haven't changed in the last several months, one individual person could have a farm on every single server if they wanted... but only one farm. More than one farm on one server means multiple accounts, and that's where you would need to let support know that it's not a multi-account, but two different people playing on the same server.
I have a farm on US1 and used to have one on EN1... but I really didn't want that second one after all. It was perfectly legal to have, but one farm is plenty for me, thank you very much! lol. I never bought gold on it, so I stayed out and it was eventually deleted from inactivity. Anyway, it's good that you asked support about it to clear up any confusion you may feel! I hope they'll get an answer back to you soon.
Just a thought
-If your husband wants another farm he needs to choose a different server and play on two servers.
-If he wants for some reason to start over, he has to write to support asking to close the farm he doesn't want to play anymore.
-Regardless of what you two do, you need to write to support and let them know you're two separate people planning to play from the same house, just in case. They'll ask you to provide real names of you and everyone that plays from the same location, as well as everyone's in-game names and what relationship they have to each other (brother, sister, significant other etc.). I was told this is because they make a small note next to you in their account data of your situation, so that when they notice "double farms" they know you're o.k. to have 2 and won't insta-ban either of you when they check for multiaccounters.
This is how it worked with me and my fiance. ^-^ Don't be afraid of support, they're very nice and understanding.
Once your new farm is created, you can switch between them by selecting the server & then using the small login box on the right.
Opps the original post, not being able to log onto the forum, I and others have had problems for ages, log in and it tells us to log in ? ? then have to insert e mail addy , password and change server to uk BUT sometimes that will not log me in, I see a "notice" log in through our community.... or something like that. So 3 signing in's before I get signed in. THEN i can be reading a post and notice that I need to sign in ! ! That is when I know its time for some lemonade with fresh lemons
actually i am not best in english
a player is messaging to my friend with multiple accounts and hating him my friend level is 253 she is a good player
plz watch this
ban him with his ip address
*edited* No naming please
*Edited* : No Naming Please
*Edited*: No Naming Please
Send this to support no one here can help you with this!!
Also name shaming is not allowed in posts or threads
*Edited* : Removed Picture of Naming
And they can block the accounts,but in a few days those persons are having a bunch of new accounts again and they will continue with making others players life miserable.
Not saying it isn't warranted in this case but one has to remove the name or use PM's to share the name.
If they/GGS really wanted to block an ip address from gaining access to the site - you can bet they could - but once again greed rears it's ugly head & for a few Gold purchases they are suddenly allowed back.
Best bet - report with copies of the messages to support - put the players on ignore/block and farm on!!
look a player on international servers has only fertilie field about 120 pcs and not has something other on farm and this is not fair, if this is aviable then is better to do all
In the case of BigFarm "a round" is a server, so a player may have farms on several different servers, but can only have 1 on each. If there is more than 1 player in the same household, each with farms on the same server (which is allowed), then it is possible that Support will come across it or that another player on the server may report it as suspected multi-accounting & the accounts can get blocked while it is investigated, so if you are in such a situation, you should inform Support yourselves, to avoid the possibility of having your account blocked at an inconvenient time.
As for genuine cases of multi-accounting, nothing will be resolved by reporting it on the forums, you need to inform Support & they DO take it seriously. They cannot discuss actions they take on another account with you, so they will not be able to tell you if it is just a case of same household players or if they have blocked one or more of the accounts, but they are the only ones that can do anything about it & it is to them that this issue should be addressed.