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Didnt get welcome email

I never got my welcome email that you're supposed to get with the welcome gold and money! I have requested it several times but nothing
Post edited by Kimberlynovem19 on

Comments

  • lindacorlindacor Posts: 2
    edited 19.01.2015
    I have the same problem, I never received mine. I try everyday and it never comes. What's the problem with this??
  • edited 19.01.2015
    Hi Kimberly & Linda,

    Sorry to hear that you are missing emails, only support would be able to assist you with this issue, you can contact them by clicking the link in my signature or at the bottom of the page.


    Good luck
    Wabbit
  • Kimberlynovem19Kimberlynovem19 Posts: 2
    edited 23.01.2015
    I don't know what the problem is with this but I have sent support a message and still no response! I really need that gold to help me! Its getting very annoying!
  • Adrienne_chilisAdrienne_chilis Posts: 141
    edited 23.01.2015
    Make sure you sent it to Good Game BIG FARM, and not Empire or one of their other games like I have done in the past by mistake.
  • edited 23.01.2015
    I don't know what the problem is with this but I have sent support a message and still no response! I really need that gold to help me! Its getting very annoying!

    Did you get the auto-response email telling you that a ticket has been created & giving you the ticket number?

    If not I would try again.

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