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Gold Lock & Other Suggestions to Prevent Accidental Gold Spending ☯️

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Comments

  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 16.10.2014
    I am not one to gripe and have to smile when others gripe about spending money for stuff in game. This is a strategy game and for some - the strategy is to spend money instead of play it. But PLEASE PLEASE give us bigger buttons or maybe another script asking if we really want to do xxx? I just went from 818 gold to 592 because of the stupid small buttons and no chance to verify by another script/popup question. Working on 3rd task for Once Upon a time quest. When I went to supply wild flowers I had (and planned to plant the rest) instead of supplying I ended up spending GOLD!!! I know I don't get it back. I am not spending money on this game and have been saving gold till I have 2000 so I can mine for it. I have 2 mining certificate things for gold just need to get the 2000. I am NOT asking for my gold back. I am NOT asking for you to change the world. BUT please - add one more script/pop up or whatever you call it to verify that spending the gold to skip a task is what you want to do!!! Right now I m SOOOOO angry. It takes a long time to save up gold if not spending money to get it (and I am not complaining about THAT either). BUT I have heard of a couple of others who have made this "mistake". PLease - we as players are no more perfect than those who created it. It could happen to anyone -- so it should be understandable and an easy thing to add. PLEASE PLEASE PLEASE!!!
  • AphasiaAphasia Posts: 223
    edited 16.10.2014
    Accidental gold spending is by design. Also, you've stated you're not spending money on the game. GG$ doesn't care what players who do spend money on the game think - They doubly don't care what a non-spender like you thinks.
  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 16.10.2014
    Aphasia, If GG$ only wanted paying customers, they wouldn't allow others to play without paying. Also some of their money gained is because of folks like me. The more people that play the game, the more people they will get as new to play. Regardless of whether I spend money or not. Reading the forums, I see where GG$ has responded to and implemented ideas from those who pay to play and those who don't. If you don't like the manner in which GG$ is running its game -- Go away. Find something else. What you say is not true. Even if it were I don't understand the attitude of folks such s yourself to use such an attitude to tell me.

    I had started my comment as a new thread not knowing there was another one started out there. I check this morning and see my comment had been moved. Attached to another thread of a very similar topic. IF GG$ had not cared at all, my comment could have been deleted and no one would have known. This proves that whether they agree or not with what I, A non spender; says, they at least deem it important enough to be seen, heard, read.

    OK so reading this thread - I like the idea someone mentioned earlier of having a "bank account" of sorts to hold money. Like a savings account. As the poster said; this what many do in real life. I understand what Latten said about not wanting some security warning about ARE YOU SURE YOU WANT TO SPEND THIS GOLD and how this may discourage some from using the gold. I get it. I DO. The bank idea is a good thing. We put money into the Co op couffers and it sits there till co op does another project needing to spend money. Why not a bank for personal stuff. Have it be a building or task - after 20th level - we can build a banking office. We could then put farm money and gold in there to hold. The only way we could use it would be to "make a withdrawal at the bank" This could be a good thing for gold AND dollars. - save money for the next Island farm. Then send money from farm bank to island bank to be converted into island dollars. We could perhaps even upgrade the bank -- perhaps bank would only hold gold or only dollars - next upgrade we could also start saving the other (which wasn't there at level 1) perhaps next level get a one per cent return (per month or something like that) on farm dollars as interest. Next level perhaps get one gold a month as interest for having gold in the bank. I REALLY think this could WORK. any body else????? What say you out there.

    Edit by PINJO: merged posts, please use edit button
  • PlayaCruth536PlayaCruth536 Posts: 7
    edited 16.10.2014
    NigiN2 that have happened to me a lot of times, I wrote them, but they said I spent the gold, don't you just hate that? I do agree gold need a lock.
  • ArtmakerArtmaker Posts: 415
    edited 17.10.2014
    Aphasia wrote: »
    Accidental gold spending is by design. Also, you've stated you're not spending money on the game. GG$ doesn't care what players who do spend money on the game think - They doubly don't care what a non-spender like you thinks.

    I HAVE SPENT money on this game. I WOULD SPEND MORE on this game.
    But not if they are happy to have more than a few ways to drop money when it was not intended, with no way to cancel, back out, undo, or anything.

    I agree a big text saying ARE YOU SURE would discourage some.
    But I never suggested that.

    My original suggestion is a lock, by default OPEN so not one thing changes from the way things are now.
    But the player has the OPTION to close the lock. Only then would you get a warning you can't buy something until you unlock your gold. I'd feel safe enough to put some gold on my farms.

    That I declare myself a non spender here? That's on THEM. The game developers choice.
    Clearly they don't want my money because I spelled out exactly what it would take to get me to spend some.
    And I'm not alone. People have been asking for something, be it a lock, or bank, or something for a very long time now.

    Heck even the island now you have to first exchange money when you run out. Why can't we have something like that before spending gold?



    Oh well. Frankly I've given up on this. Clearly they like shaking change out of our pockets.
    They can only steal from me once. I wont' put more in. It's that simple.
  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 17.10.2014
    Edit by PINJO: merged posts, please use edit button[/QUOTE]

    @PINJO I understand the reason for using editing posts and thank you for your diligence in keeping the forum in good shape. For my two posts you merged here however, I had intended them to be separate. One was to address Aphasia and the other to address all. (If I am to address you as private message for comments such as this - not sure how to do that. sorry).
  • winxlord (GB1)winxlord (GB1) Posts: 16
    edited 17.10.2014
    Please can you put in some form of confirmation for spending gold. I just accidentally paid gold for an expansion which had been unlocked for dollars after I'd levelled up. What's worse is it's in he wrong place.
  • rhinanarhinana Posts: 561
    edited 17.10.2014
    It's not going to happen anytime soon (if ever). There are dozens of threads about the same topic and the response is always the same: No.
  • Jumbo Whiffy (GB1)Jumbo Whiffy (GB1) Posts: 44
    edited 17.10.2014
    rhinana wrote: »
    It's not going to happen anytime soon (if ever). There are dozens of threads about the same topic and the response is always the same: No.

    Have they said why not???? Its caught me out a few times too! I've spent gold by accidently skipping production! Its really annoying!
  • kbahr007 (US1)kbahr007 (US1) US1 Posts: 1,841
    edited 17.10.2014
    rhinina said it correctly, it seems there will never be a confirmation button. I have never heard them give a decent response, if they have can someone include the link here?
  • Trippel (NL1)Trippel (NL1) Posts: 299
    edited 18.10.2014
    kbahr0072 wrote: »
    rhinina said it correctly, it seems there will never be a confirmation button. I have never heard them give a decent response, if they have can someone include the link here?
    Latten wrote: »
    No, that's not it :) We're not going to do it, because for a lot of people who actually do want to buy gold spontaneously, a scary security window with some kind of "ARE YOU REALLY SURE??!" in it (and yes, I'm exaggerating a bit to show the point ^^) would make 99% of these players click "no".
    It's really that simple. We don't want to "steal" your gold, of course not - we want you to happily spend some of it because you like the game, see an advantage in it or simply want to support us. And, as I stated before, we are thinking about ways to make a gold purchase more obvious and/or undoable, it just won't be a general lock on gold expenses. I really do see your point here, but from a company perspective, this would be a really, really counterproductive thing to do :)

    It seems that 99% would not spend gold if they were given a second change to think about it.
  • Dara (SKN1)Dara (SKN1) SKN1 Posts: 2,638
    edited 18.10.2014
    quote_icon.png Originally Posted by Latten viewpost-right.png
    No, that's not it :) We're not going to do it, because for a lot of people who actually do want to buy gold spontaneously, a scary security window with some kind of "ARE YOU REALLY SURE??!" in it (and yes, I'm exaggerating a bit to show the point ^^) would make 99% of these players click "no".
    It's really that simple. We don't want to "steal" your gold, of course not - we want you to happily spend some of it because you like the game, see an advantage in it or simply want to support us. And, as I stated before, we are thinking about ways to make a gold purchase more obvious and/or undoable, it just won't be a general lock on gold expenses. I really do see your point here, but from a company perspective, this would be a really, really counterproductive thing to do :)

    That's one reason i don't buy gold. If i use gold accidently for me it's same as using real money accidently.
    That's what i don't want to do. It's too annoying to use accidently the gold that game gives and i'm trying to save.

    And no, i really think that we cannot ever have any kind of "gold lock" or "warning" about it
  • kbahr007 (US1)kbahr007 (US1) US1 Posts: 1,841
    edited 18.10.2014
    i have bought gold in the past but stopped about 3 months ago, i do not miss it and it prevents me from accidentally spending it if and when i do i willl spend it immediately. otherwise i may spend it on things not of my choosing
  • winxlord (GB1)winxlord (GB1) Posts: 16
    edited 18.10.2014
    Thanks for your replies. They could put in a confirmation if you're spending thousands of gold. It wouldn't put people of sending gold, but there wouldn't be any spending by mis-click (mouse slipping for example). This would give the statistical appearance of less gold being spent. I had to rearrange my farm to prevent me from accidentally harvesting my cowsheds. It's the way the option buttons are laid out. I was buying gold for upgrades and decorations. I also play quire a bit and was thinking about making some form of contribution to the programmers.
  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 18.10.2014
    there has been a suggestion (in other similar threads) to have a type of bank where we could
    "Save" our farm dollars and gold. Many bank in real life. so why not in game. We could put money in a bank and the only way to get it out would be if we first TOOK it out. It could not be used otherwise. I like that idea. We could put gold and dollars in bank. Save for our next big purchase - or for use on the island farm. To exchange for island farm we could transfer from farm bank to island bank for exchange. I guess they could make it a one way change so people would not convert back to farm dollars. That is ok by me. I understand what Latten says about not wanting to deter folks from spending their gold by having the question asked each time they hit a button. This is a strategy game and putting money/gold aside for use later for things like island farm or mining or whatever, IS a strategy.
  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 18.10.2014
    From what I have read on this topic, the numerous times it has come up, the 2 main culprits for misclicks are the pop-ups for handbooks and accidentally hitting a speedup button. While I agree that some of the suggestions would solve the problem, there are occasions when people need a fast response, such as harvesting several fields or stables in quick succession against the clock in a mission & for those people I would imagine having a pop-up confirmation for each one or filling out a bank withdrawal, would just solve one problem by causing another one.

    I am sure I don`t know every possible gold using scenario, but I would think something simple like having the button require a double-click or a side-click (such as the "sow last seed" button) would help reduce the accidental clicks without affecting the speed people can work in other situations.
  • kbahr007 (US1)kbahr007 (US1) US1 Posts: 1,841
    edited 18.10.2014
    Under settings there could be a spot for gold confirmation like missions to be turned on or off. That would be no problem.
  • MrSaece (INT1)MrSaece (INT1) INT1 Posts: 147
    edited 18.10.2014
    or they can make a check box in setting, whether to have the confirmation button displayed or not..

    quote_icon.png Originally Posted by Latten viewpost-right.png
    .................We don't want to "steal" your gold, of course not - we want you to happily spend some of it because you like the game, see an advantage in it or simply want to support us..................

    idk if anyone would happily spend their gold by accident..
  • Trippel (NL1)Trippel (NL1) Posts: 299
    edited 18.10.2014
    From what I have read on this topic, the numerous times it has come up, the 2 main culprits for misclicks are the pop-ups for handbooks and accidentally hitting a speedup button.

    When the pop-ups were installed they already knew about the 'accidentallly' gold spending problem. Instead of solving this problem they just added more opportunities to do so.
  • Jinxy (INT1)Jinxy (INT1) INT1 Posts: 165
    edited 18.10.2014
    lelkilroy wrote: »
    not sure how to do that. sorry

    Close to the bottom of the main forum page (right below the Archive) you can find a link that says 'View forum leaders'. There's a list of CM's and board moderators there, and an option to send PM's next to their names. :)
  • kbahr007 (US1)kbahr007 (US1) US1 Posts: 1,841
    edited 18.10.2014
    A quick statewment about lelkilroy's post. Yes GGS does let free players use the game, but have you ever thought that because of the amount of them that sooner or later a percentage of them will pay for the game? yes I have paid myself but the strategy of free players pays off for GGS because they make a lot more money than if they just allowed paying players only
  • winxlord (GB1)winxlord (GB1) Posts: 16
    edited 18.10.2014
    People needing gold for missions would be able to withdraw from the bank before they spent it in the game. They wouldn't have the confirmation message or option.
  • kbahr007 (US1)kbahr007 (US1) US1 Posts: 1,841
    edited 18.10.2014
    it is a good suggestion, but the switch would allow you not to have to worry about it at all until you really needed it
  • Trippel (NL1)Trippel (NL1) Posts: 299
    edited 18.10.2014
    kbahr0072 wrote: »
    Yes GGS does let free players use the game, ......
    How much gold would be spend on missions if there was no one to beat? Everybody can find the complains on unevenly mached missions.And what will happen if this is disturbed for some reason?If factoryfarms are actually able to beat gold players, change the happyness rule and if that doesn't help, change the missions.
    They even might change the rules if some players found a way to easy win these new set of missions, who knows?
  • AphasiaAphasia Posts: 223
    edited 18.10.2014
    lelkilroy wrote: »
    Aphasia, If GG$ only wanted paying customers, they wouldn't allow others to play without paying.

    It's free to play to get people to start playing in the first place, with the hope they will eventually buy gold. Due to the manner in which they offer incentives to buy gold, as well as how stubbornly and for how long they've resisted putting in a fail-safe for gold spending, it is readily apparent to anyone who has been here longer than you that GG$ cares more about one-time gold buyers than they do about repeat customers. After all, there is no shortage of newbies.
    lelkilroy wrote: »
    Also some of their money gained is because of folks like me. The more people that play the game, the more people they will get as new to play. Regardless of whether I spend money or not. Reading the forums, I see where GG$ has responded to and implemented ideas from those who pay to play and those who don't.

    If GG$ can monetize it, then of course they are happy to make use of a suggestion. This suggestion however runs contrary to making money hand over fist, and so will never be taken on.
    lelkilroy wrote: »
    If you don't like the manner in which GG$ is running its game -- Go away. Find something else. What you say is not true. Even if it were I don't understand the attitude of folks such s yourself to use such an attitude to tell me.

    Players complained about mis-clicks and spending gold accidentally. Instead of making that less likely, GG$ changed the manner and frequency of pop-ups trying to sell you something for gold in such a way as to make it even MORE LIKELY to accidentally spend gold. You wouldn't know this, because you haven't been around long enough to see how it works.
    lelkilroy wrote: »
    I had started my comment as a new thread not knowing there was another one started out there. I check this morning and see my comment had been moved. Attached to another thread of a very similar topic. IF GG$ had not cared at all, my comment could have been deleted and no one would have known. This proves that whether they agree or not with what I, A non spender; says, they at least deem it important enough to be seen, heard, read.

    GG$ moderators rarely delete anything. As far as I can see, it's only abuse or obscenity laden posts. Merging new threads with pre-existing ones about the same topic is common forum moderation practice and I think you're reading too much into the importance of it.
  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 18.10.2014
    @RunsWivscissors

    "I would imagine having a pop-up confirmation for each one or filling out a bank withdrawal, would just solve one problem by causing another one."


    This is a good point.
  • Changnian (US1)Changnian (US1) Posts: 18
    edited 18.10.2014
    Okay, the first point is that GGS needs income. This is a good game because real people are paid Real Cash Money to make it better. Any discussion that doesn't keep this thought uppermost, goes nowhere.

    The overall business model is freemium: to offer play for free but allow cash purchases to accelerate play and outpace other players. This model is well proven. The large number of free players generates interest, attracting more players; and provides a large pool of potential pay players. A downside is that free players incur overhead. It's in the company's best interest to move as many as possible into the ranks of pay players. This process is called conversion. Any company employing the freemium model needs to think very hard about how to encourage conversion -- it's essential.

    In Big Farm, real cash buys 'gold', which in turn buys things (upgrades, chicken feed) which may themselves be of value to a player but, more often, are used to buy other things, etc. Ultimate value differs from player to player. Some want a high 'score' in farmdollars, rank, or reputation points. Some want the challenge of difficult play; some want to follow stories; some want community. Some want to have a big farm!

    It's difficult for me to imagine anyone who just wants to have a big pile of game 'gold' -- anyone who might be willing to haul out his wallet and slam down a big wad of real cash so he can point to a little line on screen and say, "Look, I've got 100,000 gold!" There may be some such but my suggestion is: Don't build your business around it. Players who buy gold, buy gold in order to do stuff with it.

    Gold purchase (essentially) is non-refundable. Once gold's been bought, GGS has the real cash income; conversion is successful. Now the only question is how to encourage the same player to convert again. Many people will buy gold once on impulse. Before you can hope they'll buy a second time, you need to ensure they feel they got good value on their previous purchase.

    Reconversion is critical. Players spend months, continuously, on Big Farm. You do not want one conversion; you want the same players buying gold again and again.

    We can see where this is going. It's not just spending gold on this and that; all kinds of actions are liable to misclick, glitch, or may have some other sort of unintentional effect. I constantly click to feed a pig and get an offer to buy more land; or -- well, just now I clicked to harvest chicken feed and found myself in the middle of buying a cherry book! There's just way too much going on, too many things grabbing focus, to be entirely sure what will happen as I play. If that means I accidentally start an 18-hour build of something I can't even staff... oops. If that means I just threw away the equivalent of $10 or $20 of Real Cash Money... I'm angry; and I will not want to take my wallet out again and lay it on the table.

    Accidental gold spends especially damage GGS' income because large conversions are better than small ones: better a player spends $50 all at one time than $2.99 here and there. So, wisely, GGS offers extra incentives to buy gold in big lots. But the more gold I buy at one time, the more gold is at risk. One wrong click can wipe out a gold purchase I intended to last for weeks. If that happens, I will not buy more gold to make up the loss. I just won't buy ever again.

    Multiple offers to sell the player gold are fine. Multiple opportunities offered to spend that gold are excellent; the more ways I can spend gold on the game, the more likely it is that I'll be able to spend gold to reach my goals, whatever they may be.

    Accidents that waste gold on things I don't want scare me and damage GGS' prospects of getting Real Cash Money.
    kbahr0072 wrote: »
    Under settings there could be a spot for gold confirmation... to be turned on or off. That would be no problem.

    Indeed, players who have already chosen to buy gold in large quantities, who intend to spend it freely, should see no barrier to that. Players who are a bit more conservative? We need more assurance that we will get what we have already paid to obtain.
  • lelkilroy (US1)lelkilroy (US1) Posts: 77
    edited 19.10.2014
    @changnian.
    Thank you for explaining in a clear way how their business model would be working.
  • Olivia TillOlivia Till Posts: 1
    edited 19.10.2014
    I agree. You often do something, not noticing until AFTER your gold is gone. The lock on the gold would make sure everyone is aware of what they are doing with the gold.:D
  • Winnig Bella (GB1)Winnig Bella (GB1) Posts: 51
    edited 22.10.2014
    Arrrgg once again I have used my little pot of gold to finish making fertilizer that purchase button needs a lock on it, I am a new player and more than once have spent my little amount of gold finishing items before I want too
This discussion has been closed.