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Suggestion about the Gold using trap (handbook offers), gold lock and a gold bank
(*) It's have been very close more ofen than I can remember the number.
The suggestion was a bank where we can store that gold we don't want to use by accident in gold-traps like e.g. those handbooks sales whitch suddenly can popup in the same second where I just try to click on a building.
If we have a gold-bank, I would have stored so much of my gold in that gold-bank, so if I have hit the buy button in the handbook sale instead my building, the accident would not have been worser than I'll get a message which tells me I don't have enough gold available for buy that book.
It's several month ago that handbook gold-trap was created, and we have several times since then ask for it to be removed from the dangerous farm-area, but nothing is happen, even it as far I know just is a question to change the x and y coordinate where that handbook sale popup.
I hope this time GGS will offer this thread enough attention to at least to tell us a "yes, that a good idea with a gold bank, we can use that idea", or a "No, we will not do anything to stop unwanted accident use of gold!"
And no, the original idea with a gold-bank is unfortunately not mine, the original suggestion is this thread which GGS until now totaly have ignored:
http://en.board.goodgamestudios.com/bigfarm/showthread.php?114441-An-alternative-to-the-dreaded-gold-lock
Comments
I left the game about 6 months ago because of one of these, and the unprofessional way it was handled by the staff. I'm just back, and hoping not to be offended against again.
My own suggestion is that gold purchases should require a confirmation. Perhaps with a user-set trigger limit, so small purchases would go right through. This would have much the same effect as a bank, with less work to implement it. I think.
I remember that thread rie, but I did'nt know you have buy a unwanted handbook because it popup where you want to click on a building, I thougt you like me only have been very close to do it.
Did you try to complain to support then in the hope they would let the unwanted buy go back?
That will not help you, if that booksale popup 1/10 second after your brain have sendt order to your finger to click at the building just under where there booksale popup.
Depending on circumstances, a person's normal reaction time between 1 and 2 seconds.
- If prepared, the reactime time can be down to about half a second, but less is simply impossible.
No I didn't because I was told that complaining to support is futile in accidentally spending gold even though that popup with the library books is really not accidentally spending. I really consider that GGS's fault entirely. Thanks Brian.
I'm not sure about the law will call that type of trap selling theft or humbug or fraud. But I think it's in the real world buissness is illegal to making traps so costumers are forced to buy things they don't want to buy.
In my eyes it would be the same if all shops have that rule that you are forced to buy everything what comes in your cart when you are in the store.
Now see that scenario you are shopping in a store with a cart. When you go around in the shop, one of the shops workers put something in your cart you not have planned to buy.
But now where it is placed in your cart, you are forced to buy that thing whatever you want it or not, you can not denied to buy it because it now is in your cart.
Your right its entrapment...and as I see it right now this thread is being ignored just like the one I started Brian..hmm wonder why....
We can only hope a GGS representative wil give a reaction on monday.
It's not like the rest of us click on unwanted gold deals because we are uncoordinated with clumsy oafish mittens for hands.
We're also careful, but because of the location of the popups (which we don't have control over or can't opt out of), sometimes misclicks are inevitable.
Maybe an option to minimize misclicks is to reduce the amount of gold deals that get shoved in your face, but it's not like that's going to happen anytime soon. :P
Heheh. I've managed to never click on an unwanted gold deal, but in my case it's probably because I'm slow, not because my oafish mittens are any less clumsy than anyone else's.
But I agree with the other posters here - the pop-ups make unintended purchases very difficult to avoid. And really, GGS needs to understand that "trapping" people into misclicking and then holding people to these accidental purchases is not good business practice. At the very least it's unethical, and may actually be against whatever laws would apply. It wouldn't be difficult for them to fix the problem. A "verify purchase" button would do it, has been suggested. Or have the popup be just a notification of the sale, without the purchase button, then those wanting to purchase could click the icon to actually buy.
Edit: I just have to add - Jaystarr, you certainly have a way with words!
To me, that's also would be an acceptable solution on the problem with these popup booksales.
- acceptable, not optimal because as long these popups shows up in my farm area they blockade me for harvesting and start production i few seconds until I have removed the popup by closing it.
- In missions sometimes few seconds can be the diffence to make an extra harvest production or not.
What I don't get is GGS's complete ignorance in this respect. Surely SOMEONE in their corporate office has a brain. I'll will try one more time:
Hey GGS - Your CUSTOMERS would buy a LOT more gold from you if they knew that their purchase couldn't be lost at the paws of an errant cat or toddler!
Do you have mails from them that you can copy/paste here?
If he/she did that they would also be breaking the ToS and could get muted.