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Comments
OH i'm sure its such a mystery Jiesta...how can a mistake happen in this game...
The normal reasons for it to happen is you may be hovering over the button to see how much gold it takes to skip and accidentally click the button. Or in the case of the gold mine, you hover over the arrow to see how much it takes to update and click the mouse. The time I did it was during a task and I had to donate items - I was half asleep and clicked the finish with gold button instead.
And you don't get a "are you sure?" warning - it automatically takes the gold and the player is basically out of it even if they were saving it for something special. It also happens with farm dollars and upgrading - where you are saving money to upgrade the mill and you realize you have enough for a field upgrade because the arrow is green. You go hover over it to see how much and click it.
Parents of small children who come over and grab the mouse have issues with this too.
I hope that helps explains how it can happen.
Okay Here's an example. You have a chicken coop. Right next to it is the nursery. You do your normal, feed the chickens but accidentally click the nursery. You try to click off, instead your screen slowed for a second and accidentally you hit upgrade... There's your accidental gold spending
Here's another. Im playing my game, my kid yells MOM!!!! MOM!!! Sissy fell. So i run to her (like a normal mom i don't close my screen i just run to my daughter who has fell). The daughter would informed me gets on the computer and accidentally upgrades my mine. There's two examples... IT DOES HAPPEN...
Thanks for clarification!
Although the "are you sure" prompt may not help in this situation - especially if they click the yes button too. Kids are sneaky that way.
I find it ridiculous to sit and say, "Oh it never happens" and then say The Gold lock has been mentioned hundreds of times... If you know that it has been mention so many times, you should also be aware of the accidental spending.
Correct me if im wrong. Isn't accidentally spending gold easier than accidentally spending produce. I mean you go into a page and click your produce buy/sell... Then you complete the action you choose. Gold spending can occur with one click. Then its gone! No turning back, just gone. Well of course if you put in your CC you can get your gold back (by buying more) but thats the only way. A bit ridiculous if you ask me. And i see why ppl have stopped buying.
Immoral, yes. But its still a fact.
While that's true, lots of things that might be beneficial to the game and its players aren't in the game, but the absence of such things doesn't mean that it's not necessary.
I applaud your ability to never misclick on the gold button, Jiesta. Maybe you're more careful with your clicking than the rest of us are. But I guess the thing is that, to me, this is a game, and games should be fun, and things like having lots of players misclick makes it no longer fun for them, or beneficial for the game since now they'll be wary of buying or spending gold. Oh, and the lack of engagement from GGS to address this issue makes it seem like it's intentional. I mean, who puts the "build/plant/produce" button right next to the "spend gold" button, REALLY? :P
The one starting this post talks about 20,000 gold lost by accidentally hitting the wrong button - which made me shiver with fear for the future! Same to some of my coop-members....
That's why I asked, just posted a simple question (stated in my first post not wanting to criticize anyone). Thanked players for answering/explaining it to me. Never expected to be called ridiculous ;(
Nope, I've never made a gold slip either.
lol nope not much can happen with 1000gold but you can accidentally demolish something still.
This was an interesting read for a newbie like me. :-) Thanks for the "heads up." Attachment not found.
Another example how they manage this game. People have been asking for a lock for the longest time for these specific reasons. But as long as people will buy gold GGS will keep going their own path and don't give a *peep*
depending of the situation, like someone mentioned they needed to run to watch their child is a situation they cant really oversee, but if you're playing being half asleep and use the gold button it's your own fault.
Same thing happened to me too And when I contacted support I got the same message. So I'm pretty sure that this is something that won't be amended anytime soon, even if a large number of people ask for help.
Latten's response: "20,000 gold on one button that you can accidentally click? What button exactly did you click on?
Only thing that comes to mind might be a gold mine update, and I honestly can't see how that's been clicked on accident.
Anywho, try sending a mail to our support team and explain the situation"
I don't see why you got a surprised response from some of the Big Farm people. Sorry, but this reply is silly. With all the gold-purchased upgrades it shouldn't be super surprising that someone could mistakenly spend at least 19,500 in gold in a matter of milliseconds. YES, that was me! I had a frozen computer screen when my main farm was loading up. I clicked on the screen and dragged my mouse around to see if it would load up faster. Then when all the animations started up again, guess what was upgrading? MY MINE! So no this isn't something that is rare. It happens. BY Mistake.
I'm glad more people are here offering sympathy to you, even though there are some people giving responses that are unhelpful. It's never enjoyable making a mistake, and in this particular game, gold spending mistakes just plain stink. I can empathize with the gut wrenching feeling you must of had when you saw that 20,000 gold disappear in a click
I'm sure that my gold-spending mistake (19,500 ) will never be refunded, even if a reversal is implemented, but I can cross my fingers that one day it will be.
I just try to keep the building window occupied at all times now. I demolish all the picnic areas and big ornamental trees I get from the wheel of fortune, and mistaken gold spending is kept at bay.
first:
"because for a lot of people who actually do want to buy gold spontaneously, a scary security window with some kind of "ARE YOU REALLY SURE??!" in it (and yes, I'm exaggerating a bit to show the point ^^) would make 99% of these players click "no"."
?(who is talking about a lock to buy gold ????(
second:" undoable" i don't find this word on the dictionary 8|
third: "but from a company perspective, this would be a really, really counterproductive thing to do"
I played lots of games like this and none have a "trap" like this and for last you and the company show a total disrespect to us regarding to our money treat us as merchandise need to be exploited .
I rarely do missions because it is humiliating to be continually beaten by the gold users - gold is not needed to play missions - it spoils the fun
I too agree that if it is truly an accident that they should give the money back . . . but the devil advocate in me also has to argue . . . how do support people distinguish between an actual accident and buyers' remorse? I mean where someone decides to upgrade something intentionally clicking on it and then decides that the money should have been used for a different project first. If support starts to refund the true accidents, then these people would be sending in "sob stories" about how the first upgrade was an accident and they want there money refunded. I just don't see an easy way for support to refund the money back after the fact.
The only solution I see to the whole issue is introducing a gold lock where players have to answer at least two questions to initiate an upgrade or gold expenditure. Then again, I don't see how that is going to help your (and other parents') issue with children because as tech savvy as the kids in my life are - they can easily click "yes" twice. I don't think there is an easy answer or solution to the problem.